“The food was great today. Had the crispy chicken sandwich and this is the first DQ I have been to in a couple of years where the chicken wasn't so small that it was hidden in the bun somewhere. This one, the chicken stuck outside of the bun all the way around. Also got the routine, which was great! They must know when to change the fryer oil because they were actually fresh looking and tasting. The staff were so friendly and kind. Great job you guys and thank you for proving that customer service still exists somewhere. Love it!!!“
“I passed by DQ around 2:30 PM on Easter Sunday and asked about a promo I saw online , 2 for $5. The staff told me they only had a 2 for $6 deal. I originally wanted to get a burger and chicken strips, but the closest option was a wrap, so I ended up ordering two burgers instead.
After getting my order, I sat down for a bit and realized that the promo I saw was actually from the U.S. site. It’s funny how our brain can juggle a million things and still miss the obvious! I didn’t stress.. I just stayed chill. Then, something nice happened.. a crew member came over with fries and said, “This is for you.” I smiled and thanked her. That small act of kindness really made my day☺️.
Thank you, DQ team West Village! You guys are amazing!“
“I recently visited Dairy Queen and was impressed by the exceptional service provided by Riya. From the moment I walked in, Riya greeted me with a warm smile and made me feel welcome. She went above and beyond to ensure that my order was taken accurately and promptly. Riya's attentiveness and friendly demeanor made my dining experience truly enjoyable. I highly commend her for her outstanding customer service and would definitely return to Dairy Queen because of her exceptional assistance.“