Five Guys

Used to like five guy's but lately I can't eat it anymore. The unclean body odor and lack of hygiene coming from the employee's just sticks with you leaving the food inedible.

Atmosphere: 1

Food: 1

Service: 1

Five Guys serves great food. But it takes more than a wheelchair sticker in the front window to be able to call your premises accessible. Disabled patrons in wheelchairs have to sit outside hoping some busy employee sees them and trots over to open the door. That's atrocious in 2025. It was also atrocious in 2024 and ever since they moved into Lethbridge.
Have some decency and install an automatic door opener. Stop disrespecting people who want to be your customers, but feel second class because you're too dismissive of their needs to do the right thing.
Until that day, Teen burgers will have to suffice. A&W gets it.

Atmosphere: 1

Food: 5

Service: 1

Love the fries, burgers are yummy also.

The food at Five Guys is excellent — the burgers are delicious, the place is clean, and I really like the peanuts detail.

However, during my visit I noticed a serious issue with one employee’s personal hygiene. The body odor was very strong and made the dining experience uncomfortable.

Management should really address this kind of issue, since cleanliness and good presentation from the staff are also an important part of the customer experience.

Atmosphere: 1

Food: 5

Service: 1

I was realy looking forward to a realy good burger, my bill was $52and they used processed cheese not cheddar and the bun was thin and soggy and just a store bought bun at that it was disappointing to say the least, over priced for sure

Atmosphere: 4

Food: 2

Service: 3

Great burgers I just got the wrong order and since we didn’t want to wait longer we just ate and left- other than that I’d have given it a full 5 star

Atmosphere: 4

Food: 4

Service: 5

Really delicious

Great burger and fries.

Atmosphere: 5

Food: 5

Service: 5

Always a great burger!

Atmosphere: 5

Food: 5

Service: 5

We were helped right away, and got our food quickly. As always the food was amazing. Can never go wrong with 5 Guys.

Atmosphere: 5

Food: 5

Service: 5

We are in the middle of Canadian potatoe country and we are served American potatoes

Atmosphere: 3

Food: 4

Service: 4

Had a long day , just picked family up from the airport , thought we would grab a burger after they had a long flight ! We were disgusted by the state of the floor it was a mess in there put us off our food What a mess ! The guy making our burger went out the back doors came back never changed his gloves ! I won't be back there in a rush !!!

Good food, priced well.

Atmosphere: 4

Food: 5

Service: 5

Everyone working there was an awesome group very quick and polite

Atmosphere: 5

Food: 5

Service: 5

Burger was top notch & tasty with just the right amount of sauce.

Atmosphere: 5

Food: 5

Service: 5