Marble Slab Creamery

550 University Dr W, Lethbridge
(403) 394-7522

Customers' Favorites

Photos

+54 photos
+53 photos
Add a photo

Recent Reviews

Follow up to my previous review:
Time Stamp 8:50PM on December 4, 2024.

Review: I visited recently with high hopes but left disappointed due to a recurring issue: the marble slab was turned off before closing time. It’s frustrating, as the cold slab is essential for ensuring the ice cream maintains its proper texture and quality. Without it, the ice cream is quick to turn into soup and the premium quality customers expect is not offered. Unfortunately,...
Came in a few mins before close, girl working was very sweet, guy working was extremely rude. Rolling his eyes and being aggressive with the equipment. Also skipped putting toppings on our last iced cream and was berating his coworker to “go fast so we can get out of here”. We apologized on our way out as we thought they closed at 10 and he was again extremely rude. We come here often and are usually treated very nice so this was disappointing.
Wonderful experience. We brought my daughter here tonight after having a not so great time at a local restaurant. I asked one of the staff members if they wouldn't mind singing her happy birthday as the restaurant was too busy to. They happily agreed, went above and beyond with her ice cream and even drew her a little picture. My daughter came home with a giant smile on her face and told me she would never forget what just happened. Thank you for turning a not so great evening...

More Reviews