The food here is starting to become disgusting I ordered a double quarter pounder everything normal on it and barely any onions were on it just a silver if a head it's starting to look disgusting the patty looked rotten which just makes the appetite go away and the fris are always cold and soggy I don't think out of 3+ times a month I go I've ever gotten hot frues from this place the service was dog crap we basically had our meals thrown at us this McDonald's is actually dog crap and I will no longer be going to the location. I'm not impressed I spent 20 dollars on a meal and the only thing I could stomach was the fries and drink.
Atmosphere: 1
Food: 1
Service: 1
Joseph Bevan
It's mcdonald's at lunch time.
Atmosphere: 3
Food: 3
Service: 3
Meet C
Worst mcdonalds for food deliveries Night employees work like tortoises in kitchen Most laziest employees works at this location in whole Lethbridge 9/10 times they make order less than 20 minutes wait time
Atmosphere: 1
Food: 1
Service: 1
Sailor moon
No salt on fries, rootbeer with no rootbeer syrup so it tastes like pure garbage, and stale nuggets. I get that this is McDonalds but why is the bar in hell?
Zac patching
Took 30 mins to get food and had to wait at register for 10 minutes before taking my order
Atmosphere: 1
Food: 3
Service: 1
Ravinder Singh
Always my best place
Atmosphere: 5
Food: 5
Service: 5
Monica N
The experience we had at Fairmont McDonalds today was terrible! The food was good, but the customer service was ridiculously bad! The employee at the till struggled to enter the order, was unfamiliar with products, took 5-10 minutes to enter the order and was unapologetic about it. As we ate our meal, the same poor service happened for several other customers. Some customers simply gave up, left, and chose to eat elsewhere. The employee clearly needs coaching, to say the least. Because of the new restaurant configuration, the kitchen staff never even realized how poorly this employee was doing. As a former employee of McDonalds 2014-2023 Scenic Drive location), I know how important customer service and timely food service is and the resultant failed terribly on both counts.
Jeff
I will never willingly return to a mcdonalds that has removed soda refills. Going to Burger King across the street from now on. No refills, no business.
Atmosphere: 4
Food: 3
Service: 4
Swift Family
Waiting 20-30 mins for orders
Atmosphere: 2
Food: 3
Service: 1
Ricky Martens
So disappointed🤦🏻♂️ should've went to Burger King
While McDonald’s Fairway has invested in renovating and improving the location, the quality of service has remained unchanged and uncompetitive.
Atmosphere: 3
Food: 1
Service: 1
J Jackson
No more Pop refills here.... I'll take my business to across the street to Burger King.
Atmosphere: 4
Food: 4
Service: 1
Bzz Z
Came here for fast food, endwd up waiting for 20+ minutes for a kids meal (place was empty, and not peak hour). There were other families waiting half hour, and folks waited for 10 minutes for coffee. Go somewhere else.
Bonn Tupaz
I order Quarter Pounder BLT, but no Bacon Patty is already dried and hard to chew We asked for Salt and Ketchup but no ketchup and salt served to our take out Bad serving of burger as you can see in the photo Customer service of the Indian lady was bad, worst customer service!
management should take action with this because of the customer service provided
Atmosphere: 1
Food: 1
Service: 1
Paige Michalko
Ugly renovations with plywood walls. No condiments available as theyre all hidden behind the counters now. No pop refills either. Designed as cheaply as possible with only profit in mind. It completely negates customer experience. Can't even complain about your order as the kitchen is now hidden away out of sight.
The food here is starting to become disgusting I ordered a double quarter pounder everything normal on it and barely any onions were on it just a silver if a head it's starting to look disgusting the patty looked rotten which just makes the appetite go away and the fris are always cold and soggy I don't think out of 3+ times a month I go I've ever gotten hot frues from this place the service was dog crap we basically had our meals thrown at us this McDonald's is actually dog crap and I will no longer be going to the location. I'm not impressed I spent 20 dollars on a meal and the only thing I could stomach was the fries and drink.
Atmosphere: 1
Food: 1
Service: 1
It's mcdonald's at lunch time.
Atmosphere: 3
Food: 3
Service: 3
Worst mcdonalds for food deliveries
Night employees work like tortoises in kitchen
Most laziest employees works at this location in whole Lethbridge
9/10 times they make order less than 20 minutes wait time
Atmosphere: 1
Food: 1
Service: 1
No salt on fries, rootbeer with no rootbeer syrup so it tastes like pure garbage, and stale nuggets. I get that this is McDonalds but why is the bar in hell?
Took 30 mins to get food and had to wait at register for 10 minutes before taking my order
Atmosphere: 1
Food: 3
Service: 1
Always my best place
Atmosphere: 5
Food: 5
Service: 5
The experience we had at Fairmont McDonalds today was terrible! The food was good, but the customer service was ridiculously bad! The employee at the till struggled to enter the order, was unfamiliar with products, took 5-10 minutes to enter the order and was unapologetic about it. As we ate our meal, the same poor service happened for several other customers. Some customers simply gave up, left, and chose to eat elsewhere. The employee clearly needs coaching, to say the least. Because of the new restaurant configuration, the kitchen staff never even realized how poorly this employee was doing. As a former employee of McDonalds 2014-2023 Scenic Drive location), I know how important customer service and timely food service is and the resultant failed terribly on both counts.
I will never willingly return to a mcdonalds that has removed soda refills. Going to Burger King across the street from now on. No refills, no business.
Atmosphere: 4
Food: 3
Service: 4
Waiting 20-30 mins for orders
Atmosphere: 2
Food: 3
Service: 1
So disappointed🤦🏻♂️ should've went to Burger King
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
While McDonald’s Fairway has invested in renovating and improving the location, the quality of service has remained unchanged and uncompetitive.
Atmosphere: 3
Food: 1
Service: 1
No more Pop refills here.... I'll take my business to across the street to Burger King.
Atmosphere: 4
Food: 4
Service: 1
Came here for fast food, endwd up waiting for 20+ minutes for a kids meal (place was empty, and not peak hour). There were other families waiting half hour, and folks waited for 10 minutes for coffee. Go somewhere else.
I order Quarter Pounder BLT, but no Bacon
Patty is already dried and hard to chew
We asked for Salt and Ketchup but no ketchup and salt served to our take out
Bad serving of burger as you can see in the photo
Customer service of the Indian lady was bad, worst customer service!
management should take action with this because of the customer service provided
Atmosphere: 1
Food: 1
Service: 1
Ugly renovations with plywood walls. No condiments available as theyre all hidden behind the counters now. No pop refills either. Designed as cheaply as possible with only profit in mind. It completely negates customer experience. Can't even complain about your order as the kitchen is now hidden away out of sight.
Atmosphere: 1
Food: 2
Service: 1
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