This McDonald’s is never fresh. It’s closest to my home so it’s usually the one I have to go to. But fries are always undercooked. Even when asked for well done. It’s never fresh or hot. This McDonald’s needs a serious management takeover. I think it’s time to give my future business to the new wendys going up next door. Do better McDonald’s!!!
Food: 2
Service: 3
sumit singh
I had a really bad experience today at this McD location inside Walmart North in Lethbridge . I asked for a small coffee and requested the order taker to give it in a medium cup. She said we can’t do that I said okay. As I was walking by she abused me in Gujarati Language which is one of the language we speak in India. Unfortunate for her that I knew that language and figured out what she said. I was really socked that an Employee who is Indian herself is abusing other Indian for no reason. All I asked was to give me a small coffee but in a medium cup , she could have simply refused if that was against the policy what was the need of her abusing ? I also tried to ask for her name and she refused to provide me the name. She is the manager ! This experience has really scared me and i might fear ordering coffee now. I really hope appropriate actions are taken so this doesn’t happen with anyone else.
Atmosphere: 1
Food: 1
Service: 1
Master Yeti
I ordered a single meal, with a single modification (add tomatoes) and that was not done.
I asked for fresh fries, they were not fresh.
I waited for 10 minutes before being given my cup for my drink and the meal took 15. No one said anything about a wait or even offered to give me the fries first... if I was waiting for the sandwich.
Now I see why this place has such a low rating.
Atmosphere: 1
Food: 1
Service: 1
Evan Longworth
Friday, October 25th 9:35 I went in to get some food and they had already closed down EVERYTHING, I wanted to get a burger and fries and they had already washed it all and closed it. Absolute unacceptable you should keep everything open until CLOSING time not closing things down HALF AN HOUR EARLY. Will not be coming back here anymore
Service: 1
Bas Mourik
Wouldn't let us order at 938 when they close at 10
Atmosphere: 1
Food: 1
Service: 1
Ezra West
Order was completely wrong. Coffee tasted like dish soap and pennies.
Atmosphere: 1
Food: 1
Service: 1
Heather
We ordered a quarter pounded no cheese. We got cheese. We brought the burger back. They put the new burger in a box with Monopoly peel off tags and we had already peeled them off the first box. They dropped the burger while switching it into a box with no Monopoly tags and dropped it. We had to wait five extra minutes while they cooked a new burger. Seriously, was it worth the awful customer service to save your two Monopoly tags? So bad. 🤦♀️
Atmosphere: 1
Food: 1
Service: 1
Tyler lamb
Food I ordered was cold, asked for ketchup twice and nothing out in the bag. Pop had that carbonated taste with zero flavor.
Atmosphere: 2
Food: 1
Service: 1
Wesley Fairbanks
I ordered table service. I waited 10 minutes when it wasn’t even busy and when I was alerted that it was done no one came, I walked up to the counter and it was just sitting there. Ready, they failed to do the simplest tasks
Service: 1
heman patel
Coffee was not fresh. I asked the manager and she lied about coffee being fresh. Sad. Very easy and simple fix of making fresh coffee.
Service is too slow, they have staff but half of them are just standing around staring at crowd, waited for 15 min for a junior chicken. Staff not wearing gloves.
Atmosphere: 2
Food: 2
Service: 1
A Bonzo
Once they finally got the food right it was good customer service and fixing my order was absolutely horrible like it was my fault LOL. Do better guys. Customer service is key
Atmosphere: 1
Food: 1
Service: 1
mixermanoyeah
Nice place, slow service though. But just like any other mcdonalds. Call it fast food but we call it Park through because they always make you park and wait for your food for 15 minutes. Hard to be called fast food when you get served just as fast in a sit down restaraunt.
Atmosphere: 2
Food: 5
Service: 2
Rick Rampton
Ordered a big mac and a chicken cheese burger said 3 times no pickels it's an allergy big mack was ok chicken cheese burger had pickels. They gave me a free burger but still.
This McDonald’s is never fresh. It’s closest to my home so it’s usually the one I have to go to. But fries are always undercooked. Even when asked for well done. It’s never fresh or hot. This McDonald’s needs a serious management takeover. I think it’s time to give my future business to the new wendys going up next door.
Do better McDonald’s!!!
Food: 2
Service: 3
I had a really bad experience today at this McD location inside Walmart North in Lethbridge . I asked for a small coffee and requested the order taker to give it in a medium cup. She said we can’t do that I said okay. As I was walking by she abused me in Gujarati Language which is one of the language we speak in India. Unfortunate for her that I knew that language and figured out what she said. I was really socked that an Employee who is Indian herself is abusing other Indian for no reason. All I asked was to give me a small coffee but in a medium cup , she could have simply refused if that was against the policy what was the need of her abusing ?
I also tried to ask for her name and she refused to provide me the name. She is the manager !
This experience has really scared me and i might fear ordering coffee now. I really hope appropriate actions are taken so this doesn’t happen with anyone else.
Atmosphere: 1
Food: 1
Service: 1
I ordered a single meal, with a single modification (add tomatoes) and that was not done.
I asked for fresh fries, they were not fresh.
I waited for 10 minutes before being given my cup for my drink and the meal took 15. No one said anything about a wait or even offered to give me the fries first... if I was waiting for the sandwich.
Now I see why this place has such a low rating.
Atmosphere: 1
Food: 1
Service: 1
Friday, October 25th 9:35 I went in to get some food and they had already closed down EVERYTHING, I wanted to get a burger and fries and they had already washed it all and closed it. Absolute unacceptable you should keep everything open until CLOSING time not closing things down HALF AN HOUR EARLY. Will not be coming back here anymore
Service: 1
Wouldn't let us order at 938 when they close at 10
Atmosphere: 1
Food: 1
Service: 1
Order was completely wrong. Coffee tasted like dish soap and pennies.
Atmosphere: 1
Food: 1
Service: 1
We ordered a quarter pounded no cheese. We got cheese. We brought the burger back. They put the new burger in a box with Monopoly peel off tags and we had already peeled them off the first box. They dropped the burger while switching it into a box with no Monopoly tags and dropped it. We had to wait five extra minutes while they cooked a new burger. Seriously, was it worth the awful customer service to save your two Monopoly tags? So bad. 🤦♀️
Atmosphere: 1
Food: 1
Service: 1
Food I ordered was cold, asked for ketchup twice and nothing out in the bag. Pop had that carbonated taste with zero flavor.
Atmosphere: 2
Food: 1
Service: 1
I ordered table service. I waited 10 minutes when it wasn’t even busy and when I was alerted that it was done no one came, I walked up to the counter and it was just sitting there. Ready, they failed to do the simplest tasks
Service: 1
Coffee was not fresh. I asked the manager and she lied about coffee being fresh. Sad.
Very easy and simple fix of making fresh coffee.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service is too slow, they have staff but half of them are just standing around staring at crowd, waited for 15 min for a junior chicken. Staff not wearing gloves.
Atmosphere: 2
Food: 2
Service: 1
Once they finally got the food right it was good customer service and fixing my order was absolutely horrible like it was my fault LOL. Do better guys. Customer service is key
Atmosphere: 1
Food: 1
Service: 1
Nice place, slow service though. But just like any other mcdonalds. Call it fast food but we call it Park through because they always make you park and wait for your food for 15 minutes. Hard to be called fast food when you get served just as fast in a sit down restaraunt.
Atmosphere: 2
Food: 5
Service: 2
Ordered a big mac and a chicken cheese burger said 3 times no pickels it's an allergy big mack was ok chicken cheese burger had pickels. They gave me a free burger but still.
Atmosphere: 5
Food: 1
Service: 5
staff do not use
Food: 2
Service: 1
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