McDonald's

5 Mauretania Rd W, Lethbridge
(587) 486-8620

Recent Reviews

Jon Farr

Got 2 mcflurrys. I got asked to wait at the speaker box while the other lane got served twice before me. Then they made me park ahead after paying because it wasn't ready, no one behind me in line. And then they made me wait at the parked window. Total wait time of 20 mins for 2

Service: 1

Micheal Smith

Very dirtyWorkers are rudeFood was midMessed up my orderI saw a mouse in the bathroomHomeless people made out in the cornerSome guy did drugs and the workers joined

Atmosphere: 1

Food: 2

Service: 1

Samantha Morgan

Once again they messed up.Then try to say they tried to calm me yet my number is correct on the app but they say it isn't.I don't drive so the fact I can't get this fixed is absolutely disgusting.. worst location

Atmosphere: 1

Food: 1

Service: 1

MONK gaming

Came in yesterday, there was no ice for the drink, and the washroom sink had so much mud in it, asked the cashier for 20 napkins to clean my shoes and she yelled at me and said she was gonna kick me out. Worst McDonald’s in

Atmosphere: 2

Food: 3

Service: 1

Alyaa Allaham

I work on uder and I was taking my order and l saw it ready on the table and one of the employers name manpreet was so rude to me and scream at my face for taking my order.

Atmosphere: 2

Food: 3

Service: 1

Maclean Cochlan

This place is ridiculous, missing items and i ordered a new chicken burger and they put a beef patty in it? Just got to the other locations in

Atmosphere: 1

Food: 1

Service: 1

Alex Westlund

Jan 20th 12:30am. I showed up at dons we had to wait 15 minutes just to order our food. finally got to order and their fryer was broken. so we got some burgers. Waited 15 more minutes just to have the wrong order with one burger missing a whole bun. I don’t know how that is possible. terrible.

Atmosphere: 1

Food: 1

Service: 1

Mac Brucey

My wife and I decided we would drive over and pick up a McFlurry for dessert...and of course got the "sorry our ice cream machine is down." This seems to happen far too often at McDonald's. I'm thinking that when they are busy, they may not want to make ice cream treats???

Nick Chernezky

Pretty dirty, workers aren’t very kind, and not good

Atmosphere: 1

Food: 3

Service: 1

Hope

This place is so brutal I’d honestly say the worst location in the history of McDonald’s. They always forget items and screw up the order and always make you pull ahead too just to wait for a screwed up order.Another thing I noticed is they use wood forks and spoons I guess it’s the way of the world but I witness the staff member drop a handful of them all over their dirty floors just to scoop them back up and put them back in the shelf… like really???Food is always cold to note … Like stop serving cold sausage and egg McMuffins in the morning too!!!!Is the world ending in the fast food industry ? I’d say it’s leaning that way.

Atmosphere: 1

Food: 1

Service: 1

diane kohl

It was ok. One coffee was pretty weak. One was really extra sweet, and the iced coffee was good I think, but the lid slipped off and it spilled.Really wish the drive thru was a bit easier or roomier to navigate as we had to try to get past a very large truck to wait for our order.

Atmosphere: 3

Food: 4

Service: 4

john schwarz

Stay away from this McDonald's at all cost, they mess up on every order, I was there today and even the fix for the mess up was wrong, I do not think they are capable of getting a order correct at this Westside location. DO NOT GO HERE, Drive to the other side of lethbridge if you want McDonald's, Drive to Calgary for that matter.

Atmosphere: 1

Food: 1

Service: 1

Shawn Edwards

So dry so gross went through drive thur so done

Atmosphere: 1

Food: 1

Service: 1

therb777

Move to a numbered parking spot to wait for your order at your own peril. Have been to the drive thru twice recently with my 1 year old in the vehicle. Twice I have ordered a simple coffee and been asked to park in spot 2 and promptly have been forgotten about and watched 10-20 vehicles behind collect their orders at the window, unable to leave my vehicle. Incredibly disorganized.

Tristan

Staff is unpleasant and hoards the public transport scooters in the back room. Very unprofessional.

Atmosphere: 1

Food: 1

Service: 1

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