We have eaten at Ricky's in Edmonton on several occasions and really enjoyed it. Because of that, we figured we'd give the Lethbridge location a try. What a mistake! It was not busy yet we stood and waited at the hostess desk for a good 5 minutes. Once seated we were greeted by our server pretty quickly.... that's about the extent of the good. My tea was lukewarm by the time we were able to summon her back for some cream. Ordered chicken and waffles. Waffles were so dry they were not enjoyable at all and the only thing warm was the syrup! The pictures below will show you the condition of the place... filthy, torn banquet seats and duck taped light with no shade. The owners of this place should be ashamed. We will NOT be returning to this location for a second chance.
Atmosphere: 1
Food: 1
Service: 1
David Humphrey
Had chicken and waffles. Chicken well prepared. Bacon cold. Waffle overcooked and cold. Butter wouldn't melt on waffles. Asked for another hot waffles. They brought another waffles, also cold and overcooked . Wife asked for icing sugar for her French toast. They brought her flour!
Atmosphere: 3
Food: 2
Service: 4
Tyler Hirsche
Food and staff are always great everytime we come here!
Atmosphere: 5
Food: 5
Service: 5
Nasib Yaqubi
I was wondering to take out my food, without combo, they charge me 20.50$ there is no drink just small fries and the food the burger was disgusting I couldn’t eat throw it in garbage, and the lady front the disk was so rude. It’s so embarrassing and disgusting.Finally I bought just one garbage burger almost 21$.
Recommended dishes: Burger
Brian Rodgers
Great portions!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Lovers, Eggs Benedict
Bill Curtis
Had the Califresco salad, was amazing. Service was quick and
Atmosphere: 5
Food: 5
Service: 5
Lindsay Hancock
Me and my spouse ordered 2 meals and 2 drinks. coke and root beer. I immediately detected they both tasted off. After I got our food I tried again and could tell they were both flat. They had ZERO carbonation to them. Our server never checked on us so 5 minutes later while she was walking to another table I brought this to her attention. Our drinks were still nearly full. I asked if these are supposed to be flat with no carbonation for some reason and she said no they should taste like pop should taste. She said she would investigate why they are flat and get back to me. 15 minutes go by and she never got back to us despite helping numerous new and existing customers. During this time I wasn’t about to sit around waiting so we continued eating and had to drink the flat drinks.She eventually came back and asked if we are done. I again (2nd time) asked her about these drinks and why they’re flat with literally zero carbonation in them. She sounded surprised. She came back with our bills and I asked if she was going to remove the drinks from the bill as they effectively flat pop. She said no she won’t take them off the bill. I didn’t bother arguing it as I didn’t want to be “that person”. We paid and left. I would have been content if she just didn’t charge for the drinks because they were the same as leaving an open pop out for 4 days. Nobody likes that. I would have preferred water if I knew this is what you serve for pop there. Not only that, but during our entire stay there not once, not a single time, did the server check on us to see if there was anything wrong with our food, nor to even offer a refill for our drinks (which would have prompted me to bring the drinks up again being a problem, but if the drinks were fine the server basically wouldn’t have permitted us to have any refills as she did not check on us). I’m confused if I’m supposed to go behind the bar and get my own drinks or if the server is supposed to do it like at other restaurants.In addition, other complaints, as mentioned above, the server never checking on us or even asking if we would like refills. Most restaurants offer free refills on pop. You charge $4 each and your glasses are significantly smaller than what I’m used to at other restaurants. Your drink situation was just all round a disaster as well as the server.Normally I don’t complain but this experience was all around just bad in every aspect. On top of the drinks and the server ignoring us, there were other issues. The chicken strips were soggy and may not have actually been fully cooked. They were chewy. The tables don’t have napkins or napkin dispensers so instead you only get 1 single napkin each. As the waitress ignored us I couldn’t ask for more unless I went up to the bar to ask somebody who works up there so I didn’t bother.Overall, the food, drinks, and service were all terrible. I’ve never had such a bad experience at a sit down restaurant before. I hope the $8 for the 2 pops, and skimping out on napkins for customers, is worth the profit as opposed to having me come back.I won’t be going back to any Ricky’s based on this experience.Please note it was not busy while we were there so I don't understand why the server could not resolve the situation after numerous requests and why the server refused to check on us during our visit.
Atmosphere: 3
Food: 1
Service: 1
Sandi Blakely
Ordered California Benny for brunch. When my order arrived the eggs were cool the holidiase sauce and the hash browns were cold. The server took the order back to the kitchen to warm it up. The server relayed the message from the manager that the eggs were cold because they were on tomato and avocado. I was not impressed and will think twice before I go back to this restaurant.Parking: Lots of parking
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chorizo Breakybowl
kellie francis
My husband ordered Eggs Benny they were over cooked, not a soft centre. Very small biscuit and maybe deli ham, skimpy as well. Hash browns were undercooked.I had the special and the only thing warm was the sausage.
Atmosphere: 5
Food: 2
Service: 5
Tyler Phillips
If I could give just no stars I would give none but this is ridiculous I ordered takeout for my birthday dinner the braised short ribs was barely anything like two small pieces of meat with a little bit of mashed potatoes and vegetables that had no flavor and also ordered the French onion soup for my girlfriend and she found it very salty and didn't taste the greatest will not be returning especially since the ribs were almost 24 dollars definitely not worth the price will not be going back here again would rather go to moxies or luigis
We were all going to eat here. When entering there were a couple groups leaving and telling us they were not waiting ... we were in no rush so went in. At the hostess desk they had, we stood. A staff came over, threw a pile of menus onto the desk towards me hard enough many then fell off that desk., then turned and went back they way they had come. No welcome or any acknowledgment that I was waiting and standing there. No thank you... we left and we all ate elsewhere. Busy or not, training and a smile would go a long way.
Atmosphere: 1
Food: 1
Service: 1
Jovita Babcock
I had the fish . For a meal that was over $20. My fish was so greasy I couldn't taste the fish. The waitress was fantastic though.
Atmosphere: 5
Food: 3
Service: 5
Candace Hanson
Staff is always friendly and the food is great. The ginger chicken bowl is always fantastic.
Atmosphere: 5
Food: 5
Service: 5
Russell S
I don't often go to Ricky's but do once in a while as treat. Usually everything about eating here is great. So hopefully this was a one off experience where the service was very slow and put a damper on the experience. It's worth a visit for anyone to make up their mind for
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Waffle Apple and Caramel Sauce with Mimosa
We have eaten at Ricky's in Edmonton on several occasions and really enjoyed it. Because of that, we figured we'd give the Lethbridge location a try. What a mistake! It was not busy yet we stood and waited at the hostess desk for a good 5 minutes. Once seated we were greeted by our server pretty quickly.... that's about the extent of the good. My tea was lukewarm by the time we were able to summon her back for some cream. Ordered chicken and waffles. Waffles were so dry they were not enjoyable at all and the only thing warm was the syrup! The pictures below will show you the condition of the place... filthy, torn banquet seats and duck taped light with no shade. The owners of this place should be ashamed. We will NOT be returning to this location for a second chance.
Atmosphere: 1
Food: 1
Service: 1
Had chicken and waffles. Chicken well prepared. Bacon cold. Waffle overcooked and cold. Butter wouldn't melt on waffles. Asked for another hot waffles. They brought another waffles, also cold and overcooked . Wife asked for icing sugar for her French toast. They brought her flour!
Atmosphere: 3
Food: 2
Service: 4
Food and staff are always great everytime we come here!
Atmosphere: 5
Food: 5
Service: 5
I was wondering to take out my food, without combo, they charge me 20.50$ there is no drink just small fries and the food the burger was disgusting I couldn’t eat throw it in garbage, and the lady front the disk was so rude. It’s so embarrassing and disgusting.Finally I bought just one garbage burger almost 21$.
Recommended dishes: Burger
Great portions!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Lovers, Eggs Benedict
Had the Califresco salad, was amazing. Service was quick and
Atmosphere: 5
Food: 5
Service: 5
Me and my spouse ordered 2 meals and 2 drinks. coke and root beer. I immediately detected they both tasted off. After I got our food I tried again and could tell they were both flat. They had ZERO carbonation to them. Our server never checked on us so 5 minutes later while she was walking to another table I brought this to her attention. Our drinks were still nearly full. I asked if these are supposed to be flat with no carbonation for some reason and she said no they should taste like pop should taste. She said she would investigate why they are flat and get back to me. 15 minutes go by and she never got back to us despite helping numerous new and existing customers. During this time I wasn’t about to sit around waiting so we continued eating and had to drink the flat drinks.She eventually came back and asked if we are done. I again (2nd time) asked her about these drinks and why they’re flat with literally zero carbonation in them. She sounded surprised. She came back with our bills and I asked if she was going to remove the drinks from the bill as they effectively flat pop. She said no she won’t take them off the bill. I didn’t bother arguing it as I didn’t want to be “that person”. We paid and left. I would have been content if she just didn’t charge for the drinks because they were the same as leaving an open pop out for 4 days. Nobody likes that. I would have preferred water if I knew this is what you serve for pop there. Not only that, but during our entire stay there not once, not a single time, did the server check on us to see if there was anything wrong with our food, nor to even offer a refill for our drinks (which would have prompted me to bring the drinks up again being a problem, but if the drinks were fine the server basically wouldn’t have permitted us to have any refills as she did not check on us). I’m confused if I’m supposed to go behind the bar and get my own drinks or if the server is supposed to do it like at other restaurants.In addition, other complaints, as mentioned above, the server never checking on us or even asking if we would like refills. Most restaurants offer free refills on pop. You charge $4 each and your glasses are significantly smaller than what I’m used to at other restaurants. Your drink situation was just all round a disaster as well as the server.Normally I don’t complain but this experience was all around just bad in every aspect. On top of the drinks and the server ignoring us, there were other issues. The chicken strips were soggy and may not have actually been fully cooked. They were chewy. The tables don’t have napkins or napkin dispensers so instead you only get 1 single napkin each. As the waitress ignored us I couldn’t ask for more unless I went up to the bar to ask somebody who works up there so I didn’t bother.Overall, the food, drinks, and service were all terrible. I’ve never had such a bad experience at a sit down restaurant before. I hope the $8 for the 2 pops, and skimping out on napkins for customers, is worth the profit as opposed to having me come back.I won’t be going back to any Ricky’s based on this experience.Please note it was not busy while we were there so I don't understand why the server could not resolve the situation after numerous requests and why the server refused to check on us during our visit.
Atmosphere: 3
Food: 1
Service: 1
Ordered California Benny for brunch. When my order arrived the eggs were cool the holidiase sauce and the hash browns were cold. The server took the order back to the kitchen to warm it up. The server relayed the message from the manager that the eggs were cold because they were on tomato and avocado. I was not impressed and will think twice before I go back to this restaurant.Parking: Lots of parking
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Chorizo Breakybowl
My husband ordered Eggs Benny they were over cooked, not a soft centre. Very small biscuit and maybe deli ham, skimpy as well. Hash browns were undercooked.I had the special and the only thing warm was the sausage.
Atmosphere: 5
Food: 2
Service: 5
If I could give just no stars I would give none but this is ridiculous I ordered takeout for my birthday dinner the braised short ribs was barely anything like two small pieces of meat with a little bit of mashed potatoes and vegetables that had no flavor and also ordered the French onion soup for my girlfriend and she found it very salty and didn't taste the greatest will not be returning especially since the ribs were almost 24 dollars definitely not worth the price will not be going back here again would rather go to moxies or luigis
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Incredible ... Loved the peach milkshake ?
Atmosphere: 4
Food: 5
Service: 5
We were all going to eat here. When entering there were a couple groups leaving and telling us they were not waiting ... we were in no rush so went in. At the hostess desk they had, we stood. A staff came over, threw a pile of menus onto the desk towards me hard enough many then fell off that desk., then turned and went back they way they had come. No welcome or any acknowledgment that I was waiting and standing there. No thank you... we left and we all ate elsewhere. Busy or not, training and a smile would go a long way.
Atmosphere: 1
Food: 1
Service: 1
I had the fish . For a meal that was over $20. My fish was so greasy I couldn't taste the fish. The waitress was fantastic though.
Atmosphere: 5
Food: 3
Service: 5
Staff is always friendly and the food is great. The ginger chicken bowl is always fantastic.
Atmosphere: 5
Food: 5
Service: 5
I don't often go to Ricky's but do once in a while as treat. Usually everything about eating here is great. So hopefully this was a one off experience where the service was very slow and put a damper on the experience. It's worth a visit for anyone to make up their mind for
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Waffle Apple and Caramel Sauce with Mimosa