The cashier/front sales representative was not accommodating. We were not asked if we’re ready to order although we are already in-front of the cashier/counter, so after few seconds of awkward silence, we initiated to ask the cashier if are we good to order. The he replied “i am just waiting for you”. We were appalled with his condescending tone. After which, when we’re trying to order the iced caramel toffee, he was rude on clarifying about which kind of caramel toffee are we ordering, since it’s our first time ordering that kind of drink, we didnt know that it can be on iced coffee or iced latte which he didnt explain while we’re struggling about that. He didnt even called our orders when it was made finished/already. No name tag as well. I politely asked his name but he refused and he stated that it’s not necessary. No receipt was issued as well.Time stamp: 5:52pm Friday-September 26, 2025. Location: 442 Scenic Drive S. The food attendant needs to be re-oriented about proper customer service relations.
Atmosphere: 2
Food: 5
Service: 1
Emma Fontana
I don’t normally leave reviews about restaurants, unless their care was exceptionally poor. I ordered an egg and cheese wrap and specifically asked for this wrap to be made specially to avoid it touching any of the meat product due to allergies. I was given my wrap and after asking once again if it was correct, the workers assured me it was. I bit into this wrap and you could imagine my shock when there was sausage in it. I am truly disgusted and distraught at the lack of care shown by the workers and will not be coming back.
Food: 1
Service: 1
Donna Vee
While staying at nearby hotel, I bought my breakfast here two days in a row. The staff are very friendly. Great atmosphere 😊
Atmosphere: 5
Food: 5
Service: 5
James Hart
It was almost closing time, excellent service. Thanks
Atmosphere: 5
Food: 5
Service: 5
Jason Jensen
Had a really friendly experience and conversation with staff this morning waiting for a fresh dark roast coffee! Thank you !!
Atmosphere: 5
Food: 5
Service: 5
Tina
the frozen barbie drink is so yummy.
Atmosphere: 5
Food: 5
Service: 5
Shannon Buchta
No fall menus when advertising out side 😒
Atmosphere: 1
Food: 5
Service: 1
Justin
Flies everywhere. Tables aren't cleaned regularly, half the time my orders wrong, the other half it's a disgusting mangled mess. I can't even order without repeating myself 30 times over
Dilantha Perera
I come to this Tims every day, and it’s hands down my favorite location in the city. The staff here are always friendly and go above and beyond to make things right. The store is very clean compared to others in the area, and you can really tell the owners care. Being open 24 hours is a huge plus, and they still have a great variety of options even late at night. Amazing team and great service every time!
They are rudely behavior customers service soo bad 👎
Atmosphere: 1
Food: 1
Service: 1
Luke Kozak
They always screw up the simplest orders, actually pathetic.
Atmosphere: 1
Food: 1
Service: 1
Jude “thing” McKinnies
I love Canadian prices. Also, everyone is so much nicer here than in the US. Good food.
Atmosphere: 5
Food: 4
Service: 5
Gunu Sharma
Last busy night at the drive-thru, I accidentally gave the wrong order. The night shift girl Manpreet and komal quickly fixed it with a smile and didn’t make me feel embarrassed at all. Amazing customer care !! .
Atmosphere: 5
Food: 5
Service: 5
Ryan Hoover
Great donuts and coffee as always! Canadian Maple and iced capp for the win!
But your old fashioned glazed sour cream donut and double double will always stand at the top!!!
The cashier/front sales representative was not accommodating. We were not asked if we’re ready to order although we are already in-front of the cashier/counter, so after few seconds of awkward silence, we initiated to ask the cashier if are we good to order. The he replied “i am just waiting for you”. We were appalled with his condescending tone. After which, when we’re trying to order the iced caramel toffee, he was rude on clarifying about which kind of caramel toffee are we ordering, since it’s our first time ordering that kind of drink, we didnt know that it can be on iced coffee or iced latte which he didnt explain while we’re struggling about that. He didnt even called our orders when it was made finished/already. No name tag as well. I politely asked his name but he refused and he stated that it’s not necessary. No receipt was issued as well.Time stamp: 5:52pm Friday-September 26, 2025. Location: 442 Scenic Drive S. The food attendant needs to be re-oriented about proper customer service relations.
Atmosphere: 2
Food: 5
Service: 1
I don’t normally leave reviews about restaurants, unless their care was exceptionally poor. I ordered an egg and cheese wrap and specifically asked for this wrap to be made specially to avoid it touching any of the meat product due to allergies. I was given my wrap and after asking once again if it was correct, the workers assured me it was. I bit into this wrap and you could imagine my shock when there was sausage in it. I am truly disgusted and distraught at the lack of care shown by the workers and will not be coming back.
Food: 1
Service: 1
While staying at nearby hotel, I bought my breakfast here two days in a row. The staff are very friendly. Great atmosphere 😊
Atmosphere: 5
Food: 5
Service: 5
It was almost closing time, excellent service. Thanks
Atmosphere: 5
Food: 5
Service: 5
Had a really friendly experience and conversation with staff this morning waiting for a fresh dark roast coffee!
Thank you !!
Atmosphere: 5
Food: 5
Service: 5
the frozen barbie drink is so yummy.
Atmosphere: 5
Food: 5
Service: 5
No fall menus when advertising out side 😒
Atmosphere: 1
Food: 5
Service: 1
Flies everywhere. Tables aren't cleaned regularly, half the time my orders wrong, the other half it's a disgusting mangled mess. I can't even order without repeating myself 30 times over
I come to this Tims every day, and it’s hands down my favorite location in the city. The staff here are always friendly and go above and beyond to make things right. The store is very clean compared to others in the area, and you can really tell the owners care. Being open 24 hours is a huge plus, and they still have a great variety of options even late at night. Amazing team and great service every time!
Atmosphere: 5
Food: 5
Service: 5
Worst service.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They are rudely behavior customers service soo bad 👎
Atmosphere: 1
Food: 1
Service: 1
They always screw up the simplest orders, actually pathetic.
Atmosphere: 1
Food: 1
Service: 1
I love Canadian prices. Also, everyone is so much nicer here than in the US. Good food.
Atmosphere: 5
Food: 4
Service: 5
Last busy night at the drive-thru, I accidentally gave the wrong order. The night shift girl Manpreet and komal quickly fixed it with a smile and didn’t make me feel embarrassed at all. Amazing customer care !! .
Atmosphere: 5
Food: 5
Service: 5
Great donuts and coffee as always!
Canadian Maple and iced capp for the win!
But your old fashioned glazed sour cream donut and double double will always stand at the top!!!
Atmosphere: 5
Food: 5
Service: 5
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