McDonald's
101 Southbank Blvd #1, Okotoks
(587) 757-0593
Recent Reviews
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Every time you go to this location past 11pm they make an excuse that the system is rebooting. The guy working late is extremely rude. He told us to wait 20 minutes then yelled at us to pull out front because us waiting by the speaker sets the system off and shows that they are unproductive.
Atmosphere: 1
Food: 1
Service: 1
food was mcdonald’s as always but i paid for 2 mcdoubles and they gave me 1 and forgot my hot mustard
Atmosphere: 4
Food: 4
Service: 2
Consistently forget items in an order or don’t listen to what’s said and punch in what they believe they heard and assume their correct when it’s wrong and not what was asked for,
Atmosphere: 1
Food: 2
Service: 1
I went for the morning drive thru and ordered a sausage mcgriddle combo with a coffee frape. I got my order and it seemed over priced, I than had a drink of my frape and it didn't taste right it was very bitter. I went back through the drive thru and the cashier got the manager for me without me even having to ask. They replaced my frape witha good one and gave me a refund and charged me the correct amount. I was very happy that they made it right and in a good amount of time.
Atmosphere: 4
Food: 4
Service: 5
The reason I am giving a 2 star is because I always order on the app and they always get my order wrong. If I customize it at all they 9 times out of 10 never follow through on it and I am out the extra money I spent on the customization. Most times when I add an extra patty for over $2 they never add it and I can’t do anything about it because I don’t find out until I get home. And this has happens most times when I do customize an order like that. I also just tried calling to complain and the home number doesn’t seem to work. Food is edible though.
Atmosphere: 2
Food: 4
Service: 1
This McDonald's was quick service and has a good staff
Had a very disappointing experience at this location. The manager was extremely rude and unprofessional, showing zero patience when I asked a simple question about my order. Instead of helping, they seemed annoyed and dismissive, making the entire experience uncomfortable. I've always enjoyed McDonald's, but this location needs serious improvement in customer service. Won’t be coming back here anytime soon.
Atmosphere: 1
Food: 2
Service: 1
Had a breakfast BLT. The tomatoes in it was yellow and very unappetising. It look so gross 😝
Atmosphere: 4
Food: 1
Service: 2
Messed up my order and when I called back they said I had to go back to that location specifically, why ? I live no where near that location...wasn't happy at all , avoid this location if at all possible 😉
Atmosphere: 1
Food: 1
Service: 1
I didn't have time this morning to grab breakfast decided that I would go to McDonald's to get a fast breakfast instead what I got was a 12-minute wait time and they forgot I was even waiting at the window not only that but I ordered a coffee and I'm lactose intolerant and asked just for two sugars and of course they messed it up and put dairy in it
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
It's McDonald's. Service varies based on who's working.
Never again! 17 bucks for a meal! I ll eat dog food next time!
They cooked me a 'fresh' wrap when I asked for it. Which is appreciated because old mcdonalds is disturbingly gross. Some mcdonalds employees will lie and say its 'fresh' (usually stupid brown people).
The wrap was fine, not great but ok. I give it a 3, the service was a 5
Food: 3
Service: 5
Worst drive through in town hands down. For some reason they usually forget something, today was hash browns & wrong sandwich and an orange juice(which I caught). This has been 4th time in last 2 months that part of my order was either wrong or missing something( which we pay for).
Atmosphere: 1
Food: 1
Service: 1
I recently visited the cleanest McDonald's in Alberta and was thoroughly impressed! ❤️🤠🌞 The staff were exceptionally helpful and friendly, making the experience even more enjoyable. 🌞 The apple pie was served perfectly warm, just as it should be. Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
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