McDonald's
600 Big Rock Ln, Okotoks
(403) 938-3050
Recent Reviews
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Two Egg McMuffins increased overnight from $8.98 to $10.39. A&W next door sells the same category item for $3.99. This pricing permanently ended my business.
Slooooow.
Have had to wait very long in the parking lot after drive thru for food. Had orders that are wrong or missing items. When asked about the service, they made excuses after promising a short wait for food. Terrible service, never going back.
Atmosphere: 3
Food: 2
Service: 1
The worst service at any McDonald’s I’ve ever seen. 5 times in a row they have forgotten things in my order and also forgotten to give me my food on time. Ridiculous
Absolute disgusting service that you guys provide
Atmosphere: 1
Food: 1
Service: 1
I found spit in my drink it was very disgusting, I DONT NOT recommend this location.
Rude disrespectful employee hung up on me multiple times while trying to communicate about a system error I was charged for food and received an order number they refused to feed my child the order was not cancelled. I was not refunded nor did I receive a cancellation email or communication through the app to that effect I only asked who I was speaking with for reference to the problem he refused to give me a name or confirm I was speaking with a manger I'll now be reporting to head office I hope this person is written up I work for Mc Donald's and I've never treated anyone like this in my life this is the face of Mc Donald's do better.
They clear your order from the cue to hit their time goals and then it’s up to each customer to track down an employee and hand over their receipts to ask for their orders to be fulfilled. You can expect to wait 20+ minutes each visit and they’ll cut corners like pretending they already gave you a drink, no sauce, half empty bag of fries etc.
Atmosphere: 1
Food: 1
Service: 1
The coffee is excellent, but inside you get a cold feeling, not exactly nice, even for fast food standards.
Also this specific location is an unfortunate teenage hangout. Makes it extremely displeasing when trying to sit down.
Atmosphere: 1
Food: 2
Service: 2
Tried to order at the drive through but miserably failed at getting the person taking the order to understand plain English
Restaurantji Recommends
My boyfriend drove through to grab me dinner, then dropped it off at work. I was extremely busy, when I was finally able to sit down and enjoy my meal I was shocked and absolutely disgusted to find plastic in my cheeseburger!!! I am beyond upset, I tried to call multiple times with no answer. My boyfriend has now gone to bed and I’m still working so I couldn’t bring it back myself. Now no dinner for me unacceptable…
Atmosphere: 1
Food: 1
Service: 1
I recently visited this location on Halloween day for lunch with my three kids, and despite the crowd, the service was top-notch. The manager, in particular, went above and beyond to make our experience special. As I was waiting for our order, he noticed I was juggling keeping an eye on my kids and waiting for our food. He kindly asked for our order number and told me to sit down with my kids, offering to bring our order over to the table. I was incredibly grateful for his kindness and attentiveness.
What really stood out was that he was doing the same for another family, showing that it wasn't just a one-time thing. His actions made a big difference to us, and I wanted to take a moment to acknowledge the great service he provided. If you're a manager like him, you're doing something right! We'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Usually I just get coffee and breakfast sandwich. Drive through only. But it's quick, coffee is good and cheaper than Tim Hortons, and I am a huge Tim Hortons fan.
Food: 5
Service: 5
Just the worst and disgusting restaurant, and very very bad service.
I found a fly in my cappuccino, and I saw there was too many fly was flying in the kitchen.
That was disappointing and disgusting and worst McDonald in Okotoks, Calgary 🤮
Atmosphere: 1
Food: 1
Service: 1
Ordered a cappuccino from this McDonald’s and found a fly in the cup. Absolutely disgusting. I had already left and had to drive all the way back just to get a replacement. The staff did give me a new one, but it was a huge inconvenience and shouldn’t have happened in the first place. Really disappointed with the hygiene standards here.
Atmosphere: 1
Food: 1
Service: 1
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