Got auto selected a 25% tip. Service was iffy at best, and food quality was poor. Wings floating in sauce that didn’t taste like what it was supposed to be, and extra charge for dip, that is clearly in the product photos. Much better service and food at Okotoks Pizza and Donair
Atmosphere: 1
Food: 1
Service: 1
Shannon Ho
They are always , friendly , fast and good !👍 Great crust.
Atmosphere: 4
Food: 4
Service: 5
Sadie Rajotte
the pizza is drenched in a pool of bbq sauce like cmon a drizzle would suffice it doesn’t need to be DROWNED do better pizza hut
Atmosphere: 1
Food: 1
Service: 1
Jacey Hamon
By far the worst establishment and customer service I have ever received. I will NEVER go into this establishment again after how I was treated by the franchise owner.
Atmosphere: 1
Food: 1
Service: 1
Chie Wiebe
Our fav pizza place in town.
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's, Hawaiian
Kevin Johnson
Tried ordering online. Could not, so I phoned in. Tried ordering 3 personal pan pizzas the guy said it was crazy busy and they ran out. Like it’s crazy busy for personal pizzas lol. Come on man what’s going on here.
Atmosphere: 1
Food: 1
Service: 1
Owen Krahn
Worst saltiest pizza I’ve ever had the manager didn’t even offer us a complimentary pizza or anything we will probably not ever order again from here
Atmosphere: 1
Food: 1
Service: 2
Shane Gregoire
Used to be a lot better
Atmosphere: 1
Food: 1
Service: 2
A Clay
We've ordered a few times since moving to Okotoks and I am always SO impressed with how fast the service and delivery is. They always get my order right and it always tastes great. Bonus the delivery drivers are consistently so friendly and polite.
Food: 5
Service: 5
Grant Gasser
Best restaurant chain pizza in the city. Daily specials are great value for 2 - a great eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Supreme Lover's, BBQ Chicken
While waiting for my order I got the pleasure of listening to the owner yelling through the store belittling the staff loud enough that everyone in the building could hear her clearly
Atmosphere: 1
Tricia Butler
Went in to pick up my order, waited another almost 30 mins past the pick up time. No big deal, they were clearly busy. Why 2 stars - I was appalled at how the manager was screaming at her staff. She was rude and condescending and everyone in the waiting room/restaurant could see it and hear it. We’ve been ordering from PH for years but I don’t think I can support a business that treats their staff so poorly.
Jamie Fairweather
We’ve been regular customers of Pizza Hut for a while and have always enjoyed our orders from this location—until now. On our recent order, we received a supreme pizza with a very unpleasant surprise: a crispy millipede was on our pizza. Needless to say, we were pretty grossed out.
We immediately called the location and spoke to the manager, who was very apologetic and sent a replacement pizza quickly, which we appreciated. While her response was quick and courteous, it was hard for us to fully enjoy the replacement after that experience.
This was our first disappointing experience with this Pizza Hut location, but it was a memorable one for the wrong reasons. We’re hoping this was a one-time issue, as we’re not sure we’ll be as eager to order again.
Food: 1
Service: 4
Cassim Ramji
Hands down the worst Pizza Hut I've EVER visited across the planet!! I'm writing this review from their dining room and can't believe the service. Too many faults to list here unfortunately. All I can say is stay far far away from this location. What a shame to see a franchise be represented like this.
Got auto selected a 25% tip.
Service was iffy at best, and food quality was poor. Wings floating in sauce that didn’t taste like what it was supposed to be, and extra charge for dip, that is clearly in the product photos. Much better service and food at Okotoks Pizza and Donair
Atmosphere: 1
Food: 1
Service: 1
They are always , friendly , fast and good !👍
Great crust.
Atmosphere: 4
Food: 4
Service: 5
the pizza is drenched in a pool of bbq sauce like cmon a drizzle would suffice it doesn’t need to be DROWNED do better pizza hut
Atmosphere: 1
Food: 1
Service: 1
By far the worst establishment and customer service I have ever received. I will NEVER go into this establishment again after how I was treated by the franchise owner.
Atmosphere: 1
Food: 1
Service: 1
Our fav pizza place in town.
Food: 5
Service: 5
Recommended dishes: Pepperoni Lover's, Hawaiian
Tried ordering online. Could not, so I phoned in. Tried ordering 3 personal pan pizzas the guy said it was crazy busy and they ran out. Like it’s crazy busy for personal pizzas lol. Come on man what’s going on here.
Atmosphere: 1
Food: 1
Service: 1
Worst saltiest pizza I’ve ever had the manager didn’t even offer us a complimentary pizza or anything we will probably not ever order again from here
Atmosphere: 1
Food: 1
Service: 2
Used to be a lot better
Atmosphere: 1
Food: 1
Service: 2
We've ordered a few times since moving to Okotoks and I am always SO impressed with how fast the service and delivery is. They always get my order right and it always tastes great. Bonus the delivery drivers are consistently so friendly and polite.
Food: 5
Service: 5
Best restaurant chain pizza in the city. Daily specials are great value for 2 - a great eat.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Super Supreme Lover's, BBQ Chicken
Restaurantji Recommends
Anytime I've ordered its been fantastic
While waiting for my order I got the pleasure of listening to the owner yelling through the store belittling the staff loud enough that everyone in the building could hear her clearly
Atmosphere: 1
Went in to pick up my order, waited another almost 30 mins past the pick up time. No big deal, they were clearly busy. Why 2 stars - I was appalled at how the manager was screaming at her staff. She was rude and condescending and everyone in the waiting room/restaurant could see it and hear it. We’ve been ordering from PH for years but I don’t think I can support a business that treats their staff so poorly.
We’ve been regular customers of Pizza Hut for a while and have always enjoyed our orders from this location—until now. On our recent order, we received a supreme pizza with a very unpleasant surprise: a crispy millipede was on our pizza. Needless to say, we were pretty grossed out.
We immediately called the location and spoke to the manager, who was very apologetic and sent a replacement pizza quickly, which we appreciated. While her response was quick and courteous, it was hard for us to fully enjoy the replacement after that experience.
This was our first disappointing experience with this Pizza Hut location, but it was a memorable one for the wrong reasons. We’re hoping this was a one-time issue, as we’re not sure we’ll be as eager to order again.
Food: 1
Service: 4
Hands down the worst Pizza Hut I've EVER visited across the planet!! I'm writing this review from their dining room and can't believe the service. Too many faults to list here unfortunately. All I can say is stay far far away from this location. What a shame to see a franchise be represented like this.
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