I have to say I’m really disappointed with how this location has been compared to how it used to be. For example, my cake pops were placed in a bag with hot food and left on the counter until pickup, they were completely melted and ended up as mush at the bottom of the bag. On top of that, the 3 times I went during my visit, none of the drinks were mixed properly, so the bottoms were just syrup. To make matters worse, my online order was messed up twice, even though everything is printed right there on the label. I don’t know if this is a staffing or training issue, but this location was so much better 6+ months ago when I lived here and came almost daily. It’s frustrating to see the decline, because this used to be one of my favorite spots. I really hope things can turn around, because I know how good the service and quality used to be.
Ian Rogers
The staff here are always 10/10, very kind and accommodating. This is an older location with not the best seating or atmosphere inside. Furthermore, while Starbucks coffee is the best, I find their food leaves much to be desired - especially the croissants- I don’t know how they can pass quality control. But this is a franchise-wide problem, not a reflection of this location which does a really amazing job with fast, friendly, supportive service. Oh and the place is always spotless inside. Thank you!
Atmosphere: 4
Food: 2
Service: 5
Linda Germeroth
Lovely. Friendly and efficient crew!! Delicious caramel ribbon crunch Frappachino and iced Chia with cold brew vanilla. Pesto, mozzerella and egg sandwich and egg, sausage, cheddar breakfast sandwich. Excellent!! Our travel breakfast place.
Atmosphere: 5
Food: 5
Service: 5
emma Rawlings
Good service yummy drinks
Atmosphere: 3
Food: 4
Service: 5
Mitch Campbell
I’ve changed my review…last time was maybe just not a good day. Stopped in for a huge order for my factory workers and the staff this morning were awesome. Thanks a bunch!
Atmosphere: 5
Food: 5
Service: 5
Chelsea Rose
Lily at the drive thru is the sweetest barista by far! Thank you for the chat ❤️
Atmosphere: 5
Food: 5
Service: 5
Valerie Watkins
Like most caffeine drinkers, we like our drinks made the same way every time. I have never been disappointed with my drinks at Starbucks Cornerstone, but lately I am even more impressed and satisfied. Making me even more excited each time I go and enjoying my drink so much more. Yes, the staff are friendly and always kind. But when my drinks have been made by Haley or Jay, there is a different level of deliciousness to them. The cute little messages on the cups and the (what feels to me) extra effort in preparing my drink never goes unnoticed and has a special way of perking up my morning. Thank you for being you.
Atmosphere: 5
Service: 5
Jeffrey Donaldson
The staff year is absolutely amazing they go above and beyond and they're so helpful and friendly would highly recommend them the staff is absolutely amazing I hope management knows what a great team they have
Atmosphere: 5
Food: 5
Service: 5
Aidan Kennedy
Love these folks! Always treating me right! Super friendly, tidy and efficient! Smiling and kind, these peeps know how to make you feel welcome. Make sure to say thanks to them, ‘cause they definitely earned it!
Atmosphere: 5
Food: 5
Service: 5
Samantha Mark
I was at Starbucks this morning (March 17) and Victoria was the most pleasant person to interact with. She made my morning with her happy and positive demeanour. Thank you Victoria !!
I work from home and my Wifi was acting up. I had some emails I needed to send, so I popped over to Starbucks. Brad was fantastic! I wasn't sure about trying the Blackberry Safe lemonade refresher but Brad gave it a great recommendation, and we shared many similar favourites! He was friendly, engaging and upbeat the entire hour and half I was there. I saw him interact with multiple customers and everyone got exactly the same upbeat and friendly server! Tom Petty for the win, Brad! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Not Sorry
The team here is always great. The girls always remember my order and make it before I even get to the counter.
Atmosphere: 5
Food: 5
Service: 5
celine livingstone
I will definitely give this starbucks 100 percent ive been drinking a latte tea since I came back from uk and couldn't get a decent one anywere I went into this starbucks and they made me the perfect one the girls are so friendly and smiling away loveing their jobs jenae and the cashier were so nice to me definitely another trip to Starbucks in Okotoks will be coming soon
Atmosphere: 5
Service: 5
Julie Barker
Drive through window open, all the staff are bundled up. Store layout didn't account for cold weather wind conditions. Inside it is pretty chilly.
Atmosphere: 1
Service: 5
my eskies
Went in today to get some syrup and blonde espresso beans. The service I received today was first class! Thank you so very much for making my day today! I am sorry I didn’t get your name and I hope you see this and say, “that was me! I went above and beyond and made her day!” But you were an angel for me today so thank you! I was able to get everything I needed and it was given with such kindness:)
I have to say I’m really disappointed with how this location has been compared to how it used to be. For example, my cake pops were placed in a bag with hot food and left on the counter until pickup, they were completely melted and ended up as mush at the bottom of the bag. On top of that, the 3 times I went during my visit, none of the drinks were mixed properly, so the bottoms were just syrup. To make matters worse, my online order was messed up twice, even though everything is printed right there on the label.
I don’t know if this is a staffing or training issue, but this location was so much better 6+ months ago when I lived here and came almost daily. It’s frustrating to see the decline, because this used to be one of my favorite spots. I really hope things can turn around, because I know how good the service and quality used to be.
The staff here are always 10/10, very kind and accommodating. This is an older location with not the best seating or atmosphere inside. Furthermore, while Starbucks coffee is the best, I find their food leaves much to be desired - especially the croissants- I don’t know how they can pass quality control. But this is a franchise-wide problem, not a reflection of this location which does a really amazing job with fast, friendly, supportive service. Oh and the place is always spotless inside. Thank you!
Atmosphere: 4
Food: 2
Service: 5
Lovely. Friendly and efficient crew!! Delicious caramel ribbon crunch Frappachino and iced Chia with cold brew vanilla. Pesto, mozzerella and egg sandwich and egg, sausage, cheddar breakfast sandwich. Excellent!! Our travel breakfast place.
Atmosphere: 5
Food: 5
Service: 5
Good service yummy drinks
Atmosphere: 3
Food: 4
Service: 5
I’ve changed my review…last time was maybe just not a good day. Stopped in for a huge order for my factory workers and the staff this morning were awesome. Thanks a bunch!
Atmosphere: 5
Food: 5
Service: 5
Lily at the drive thru is the sweetest barista by far! Thank you for the chat ❤️
Atmosphere: 5
Food: 5
Service: 5
Like most caffeine drinkers, we like our drinks made the same way every time. I have never been disappointed with my drinks at Starbucks Cornerstone, but lately I am even more impressed and satisfied. Making me even more excited each time I go and enjoying my drink so much more. Yes, the staff are friendly and always kind. But when my drinks have been made by Haley or Jay, there is a different level of deliciousness to them. The cute little messages on the cups and the (what feels to me) extra effort in preparing my drink never goes unnoticed and has a special way of perking up my morning. Thank you for being you.
Atmosphere: 5
Service: 5
The staff year is absolutely amazing they go above and beyond and they're so helpful and friendly would highly recommend them the staff is absolutely amazing I hope management knows what a great team they have
Atmosphere: 5
Food: 5
Service: 5
Love these folks! Always treating me right! Super friendly, tidy and efficient!
Smiling and kind, these peeps know how to make you feel welcome.
Make sure to say thanks to them, ‘cause they definitely earned it!
Atmosphere: 5
Food: 5
Service: 5
I was at Starbucks this morning (March 17) and Victoria was the most pleasant person to interact with. She made my morning with her happy and positive demeanour. Thank you Victoria !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I work from home and my Wifi was acting up. I had some emails I needed to send, so I popped over to Starbucks. Brad was fantastic! I wasn't sure about trying the Blackberry Safe lemonade refresher but Brad gave it a great recommendation, and we shared many similar favourites! He was friendly, engaging and upbeat the entire hour and half I was there. I saw him interact with multiple customers and everyone got exactly the same upbeat and friendly server! Tom Petty for the win, Brad! Thank you!
Atmosphere: 5
Food: 5
Service: 5
The team here is always great. The girls always remember my order and make it before I even get to the counter.
Atmosphere: 5
Food: 5
Service: 5
I will definitely give this starbucks 100 percent ive been drinking a latte tea since I came back from uk and couldn't get a decent one anywere I went into this starbucks and they made me the perfect one the girls are so friendly and smiling away loveing their jobs jenae and the cashier were so nice to me definitely another trip to Starbucks in Okotoks will be coming soon
Atmosphere: 5
Service: 5
Drive through window open, all the staff are bundled up. Store layout didn't account for cold weather wind conditions. Inside it is pretty chilly.
Atmosphere: 1
Service: 5
Went in today to get some syrup and blonde espresso beans. The service I received today was first class! Thank you so very much for making my day today! I am sorry I didn’t get your name and I hope you see this and say, “that was me! I went above and beyond and made her day!” But you were an angel for me today so thank you! I was able to get everything I needed and it was given with such kindness:)
Atmosphere: 5
Food: 5
Service: 5
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