Had a coupon on my phone buy 2 footlong subs get the third sub free...scanned the coupon...the employee said scan it again it didn't work... then the employee said that's a photo can't except it...it's on my phone it was sent to me by Subway..the employee said I need a paper coupon.. he took one sub away and i didn't get the that buy 2 get the 3rd sub free that was indicated from the coupon... this incident was not handled correctly by the staff team... is technology loss of stuff is used from the phone now..
Atmosphere: 1
Service: 1
Claudia C
Popped in after work and the servers were very kind, welcoming and professional! Lovely to chat with and made my day! They put together a delicious salad and even gave me 2 extra cookies-thank you! 10/10 customer service!
Atmosphere: 5
Food: 5
Service: 5
maanev gill
Great people and great service, highly recommend 👍
Atmosphere: 5
Food: 5
Service: 5
Juan Valdez
Great service with a smile! I love this Subway. Your quality and service are very much appreciated.
Atmosphere: 4
Food: 5
Service: 5
D M
Ordered a veggie sub with bacon because the BLT has been removed from the menu… received this disgusting veggie patty on both my subs! Removed it and lost all the cheese because it was melted to it. I ordered the veggie, not the one with the disgusting patty! Didn’t have time to go back so I was stuck with this junk. Rechecked my order online to make sure it wasn’t my mistake, it isn’t. Thanks subway, almost as bad as Tim’s
Atmosphere: 3
Food: 1
Service: 3
Luke Birkenstock
Very good food, service is good could be better but it is very good service yes sir yes sir certainly no complaints on my behalf
Atmosphere: 4
Food: 5
Service: 4
John Cashion
Very impressed, staff were friendly and efficient. The food is very fresh. Will definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Ryan Rowson
Staff are friendly and polite, the are fast and listen to what you ask for.
Atmosphere: 4
Food: 4
Service: 5
Leah Hunt
This Subway location is so on point! Always friendly staff making the sandwiches with care. Very clean store!!
I produced a coupon that was valid for that location, and they refused to use it. I presented the coupon, paid, and then checked my receipt, and the discount wasn't applied. Horrible service, and Subway PR has refused to acknowledge the lack of customer service and it's been nearly a year, and still no resolution. They say, "Talk to the Franchisee" but I replied, "The franchisee was the one causing all the issues". Don't go to this location, go to the other one in Okotoks.
Atmosphere: 2
Food: 4
Service: 1
Candice Black
I went for the first time today on my lunch break. Very efficient staff, especially when the high schools had lunch hour as well! They were very busy, and yet I was in and out in under 5 minutes. My biggest rave is that the food was all fresh. As a vegetarian, I always get all the veggies and pay the extra for avocado. Many locations have veggies that are old or frozen from being in the cold table too long/not being rotated properly, and brown avocado. I didn't have to pick and choose based on what looked edible. Will definitely return to this location!
Had a coupon on my phone buy 2 footlong subs get the third sub free...scanned the coupon...the employee said scan it again it didn't work... then the employee said that's a photo can't except it...it's on my phone it was sent to me by Subway..the employee said I need a paper coupon.. he took one sub away and i didn't get the that buy 2 get the 3rd sub free that was indicated from the coupon... this incident was not handled correctly by the staff team... is technology loss of stuff is used from the phone now..
Atmosphere: 1
Service: 1
Popped in after work and the servers were very kind, welcoming and professional! Lovely to chat with and made my day! They put together a delicious salad and even gave me 2 extra cookies-thank you! 10/10 customer service!
Atmosphere: 5
Food: 5
Service: 5
Great people and great service, highly recommend 👍
Atmosphere: 5
Food: 5
Service: 5
Great service with a smile! I love this Subway. Your quality and service are very much appreciated.
Atmosphere: 4
Food: 5
Service: 5
Ordered a veggie sub with bacon because the BLT has been removed from the menu… received this disgusting veggie patty on both my subs! Removed it and lost all the cheese because it was melted to it. I ordered the veggie, not the one with the disgusting patty! Didn’t have time to go back so I was stuck with this junk. Rechecked my order online to make sure it wasn’t my mistake, it isn’t. Thanks subway, almost as bad as Tim’s
Atmosphere: 3
Food: 1
Service: 3
Very good food, service is good could be better but it is very good service yes sir yes sir certainly no complaints on my behalf
Atmosphere: 4
Food: 5
Service: 4
Very impressed, staff were friendly and efficient. The food is very fresh.
Will definitely return to this location.
Atmosphere: 5
Food: 5
Service: 5
Staff are friendly and polite, the are fast and listen to what you ask for.
Atmosphere: 4
Food: 4
Service: 5
This Subway location is so on point!
Always friendly staff making the sandwiches with care. Very clean store!!
Staff was very friendly
Food: 5
Service: 5
Restaurantji Recommends
I produced a coupon that was valid for that location, and they refused to use it. I presented the coupon, paid, and then checked my receipt, and the discount wasn't applied. Horrible service, and Subway PR has refused to acknowledge the lack of customer service and it's been nearly a year, and still no resolution. They say, "Talk to the Franchisee" but I replied, "The franchisee was the one causing all the issues". Don't go to this location, go to the other one in Okotoks.
Atmosphere: 2
Food: 4
Service: 1
I went for the first time today on my lunch break. Very efficient staff, especially when the high schools had lunch hour as well! They were very busy, and yet I was in and out in under 5 minutes. My biggest rave is that the food was all fresh. As a vegetarian, I always get all the veggies and pay the extra for avocado. Many locations have veggies that are old or frozen from being in the cold table too long/not being rotated properly, and brown avocado. I didn't have to pick and choose based on what looked edible. Will definitely return to this location!
Atmosphere: 4
Food: 5
Service: 5
Always friendly and
Atmosphere: 5
Food: 5
Service: 5
It's
Atmosphere: 3
Food: 4
Service: 5
Just great. The stuff is very friendly.
Vegetarian options: Nice.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
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