Tim Hortons

18 Southridge Dr #10, Okotoks
(403) 995-2151

Recent Reviews

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Emiliano Gjergji

Just bad

Atmosphere: 1

Food: 2

Service: 1

Robert Saka

Let me kindly say what the manager can't.

STOP WHINING AND GROW UP.
Why are people grumbling about the lineup at the DriveThru.
If you don't like it, go on into the restaurant. It's clean fresh there's lots of seats and hard-working staff to help you there too. No one asked you to be trapped in a lineup at a drive-thru get off your back side and walk in like a proper customer. Stop being so lazy !
The products they put out are always on point and much better than a lot of the other Tim Hortons that I've been to across the country.. and trust me I think I've hit almost every Tim Hortons across Canada.

The baker is doing outstanding job the presentation in the display case looks like pure perfection to me as far as Tim Hortons goes.

Elbows up everyone let's be good Canadians.

Atmosphere: 5

Food: 5

Service: 5

Desiree Arias

The outside set up for the drive thru is absolutely ridiculous. The line up in the morning is so long there are cars stuck in the intersection and anyone wanting to go to the other businesses can't get in... this is so unsafe they need to think of a better way to serve customers keeping others safe.

Dawnette Lawson

Nice and big, clean and busy but quick service. Lots of seating

Atmosphere: 3

Food: 3

Service: 4

Marcus Thomas

The menu is getting more and more CONFUSING, I don’t like sweet sauce in my breakfast and didn’t know which comes with which, too many products keep changing. Kudos to staff the other day for asking questions like sauce or no sauce, scrambled or whole egg, I only want my breakfast sandwich only on croissant and get tired of getting it wrong but eat it anyway not to waste as why make an order in-store

Atmosphere: 5

Food: 3

Service: 5

WALTER EMPEY JR

This timmies is the boss

Atmosphere: 5

Food: 5

Service: 5

Sukhmeet Kaur

THE STAFF IS SOO NICE AND CALM!!! AMD THE FOOD IS AMAZING!! HIGHLY RECOMMENDED!!! I am a vegetarian and don’t eat egg so I just had Garlic Bread with Ranch and Potato Wedges with Chocolate Cream Chill!! Amazing 🤩 specially the staff is kind GREAT ATMOSPHERE WITH THE BEST FOOD!!

Atmosphere: 5

Food: 5

Service: 5

Arshdeep Singh

Worse worse

Atmosphere: 1

Food: 1

Service: 1

Phil

PLEASE OPEN A NORTH LOCATION, STARBUCKS IS TAKING ALL THE BUSINESS!!

Wayne Linde

I have being going to this Tim Hortons for awhile and all the staff are wonderful. They all greet me with my first name and I have been trying to learn all of there’s.
Dianne, Luz, Sary, Irene,Mariz,Ariel,Rhea,Jen
Whoever owns this Tim hortons should be very happy with the quality of their staff
I know I haven’t gotten all their names but I’m working on it

Atmosphere: 5

Food: 5

Service: 5

Ian Rogers

Okotoks used to have another Tim’s location across from Canadian Tire that was more convenient for me. Since closing down, I’ve been coming to this location and it is always very busy, but their system of taking orders in the store is slow and disorganized. The screens on the tills don’t work, meaning you can’t confirm it was correct. The staff also don’t repeat the order. Furthermore there is no number/name/receipt system to structure the order pick up. Basically, the in-store ordering process is chaotic during busy hours. At least the staff are very kind and friendly, the store is neat and clean and the product is always very high quality. I just think the ordering process could be managed more effectively. Thank you.

Atmosphere: 4

Food: 5

Service: 2

Ray Murji

Polite staff but DONT GO INSIDE TO ORDER in this exact location. 10+ mins waiting for a single small capp when their was literally 1 other person waiting to order and 2 cars in the drive through. Then I had to remind the lady of my cappuccino. Im not a Karen but this slow turtle pace is not a one off. Its constant...

Atmosphere: 5

Food: 5

Service: 2

Rachel Clark

lady at drive threw is always very rude and never gives me my change.. i have to ask her then she makes it seem like i shouldn’t have asked to have my money back.

Atmosphere: 2

Food: 4

Service: 2

dylon flanagan

They can’t get any order right. I can’t wrap my head around this. It’s shouldn’t be this difficult to get an order right… then they’re back at it again today. Order a bagel with cream cheese and bacon. Comes out like this. Won’t be back

Atmosphere: 1

Food: 1

Service: 1

Geoff Minors

Good service

Atmosphere: 5

Food: 5

Service: 5

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