Cashier very rude accused my friend of recording her then when showed proof that he didn’t record her she was still rude and disrespectful but burger was good.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic
Justin Dabu
This location is hit or miss... but most often, it's a miss. The workers in the morning are slow, unfriendly, and not attentive to the cash register. It becomes an issue when you need essentials like extra napkins, salt, ketchup etc, becuase none of this is provided at the self-serve counter. So, when you need those items, you are likely standing for a while and will need to yell across the kitchen to get someone's attention. They do not provide straws - they claim to have 'gone green' with strawless lids - however, they served my kids chocolate milk in the standard cardboard carton? Go figure. Cleanliness is also an issue at this location. Won't be returning until they get their act together.
Atmosphere: 2
Food: 3
Service: 2
A RM
I wish I could give this place 0 stars because it doesn’t even deserve 1. Waited a good 20 minutes for our food, the man preparing food was also touching the front screen, never changed his gloves once as he walked around the restaurant to open doors, get bags from the back all while preparing food. The diet coke in the drink machine tasted like fizzy water, most options for pop were “unavailable” the restaurant was dirty, he put on fresh fries while preparing our meal thinking we would at least get fresh fries after waiting as long as we did in an empty restaurant, nope I had to ask for the fresh ones, I pulled the old fries out of my bag that my hands touched thinking they’d go in the trash, nope! He proceeded to throw the fries from my bag back into the new fries and mix them up! I couldn’t believe it! Just stay away this place is not food safe at all.
Myron Boser
Ordered two salads. Got home and both were missing some of the dry ingredients that are supposed to come in separate packages. Not the first time this has happened at this location. I have tried to call and let them know, but no one ever answers the phone at this location.
Food: 1
Service: 2
Barb Lockhart
This is one of the dirtiest Wendy’s I have ever been in. The staff say it’s because of the kids but I believe if they cleaned after I would not have had to complain. When I did say something I was told to move to another table! All the available tables were filthy. My shoes were stuck to the floor and my pants were stuck to the bench. My arm was stuck to the table and I thought I had picked the cleanest of the dirty tables. I will not return!
Atmosphere: 1
Food: 3
Service: 3
megan morrison
This place continues to disappoint, from consistently cold food, horrible service, missing or messed up items.
Atmosphere: 1
Food: 1
Service: 1
T- BAX
This is one of the better Wendy's out there, the staff are friendly and remember their frequent customers by name and order, Leanne is always very welcoming and has been a great face for Wendy's for many years now, it creates a nice small town feel.
Atmosphere: 5
Food: 5
Service: 5
sandeepkaur bhatti
Really good food and atmosphere. Dining room was neat and cleaned .
Atmosphere: 5
Food: 5
Service: 5
Dior John
Spoiled pecan apple salad. Very slow workers.. I want to give a zero star..
Slowest workers in Okotoks. Due to their slowness, several delivery orders had to be canceled
Atmosphere: 1
Food: 1
Service: 1
Charles Carifelle
The website Does not say anything about limiting customers to only one order per day with the 2 for 4$ deal but this wendys does limit people and for that you lost a customer
Atmosphere: 3
Food: 3
Service: 3
Jose Rosa
Staff were amazing and helpful. Has a big order, and they helped me bring to my vehicle.
Atmosphere: 5
Food: 5
Service: 5
Kaeli Campbell
This location needs some management STAT! The restaurant is a disaster, the bathroom are filthy, and it took over 10 minutes to get a salad ?. I would avoid this location as it was kinda unappetizing how dirty & messy it was. Wendy’s send in some help for goodness sake!!
Atmosphere: 1
Food: 3
Service: 2
James Beckett
Wendy's had flat burgers not much of a taste for a burger Tim Hortons did not have much for donuts sorry to say
Great food, great service.
Atmosphere: 5
Food: 5
Service: 5
Cashier very rude accused my friend of recording her then when showed proof that he didn’t record her she was still rude and disrespectful but burger was good.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Wendy’S Baconator Jr Bacon Cheeseburger and Big Bacon Classic
This location is hit or miss... but most often, it's a miss. The workers in the morning are slow, unfriendly, and not attentive to the cash register. It becomes an issue when you need essentials like extra napkins, salt, ketchup etc, becuase none of this is provided at the self-serve counter. So, when you need those items, you are likely standing for a while and will need to yell across the kitchen to get someone's attention. They do not provide straws - they claim to have 'gone green' with strawless lids - however, they served my kids chocolate milk in the standard cardboard carton? Go figure. Cleanliness is also an issue at this location. Won't be returning until they get their act together.
Atmosphere: 2
Food: 3
Service: 2
I wish I could give this place 0 stars because it doesn’t even deserve 1. Waited a good 20 minutes for our food, the man preparing food was also touching the front screen, never changed his gloves once as he walked around the restaurant to open doors, get bags from the back all while preparing food. The diet coke in the drink machine tasted like fizzy water, most options for pop were “unavailable” the restaurant was dirty, he put on fresh fries while preparing our meal thinking we would at least get fresh fries after waiting as long as we did in an empty restaurant, nope I had to ask for the fresh ones, I pulled the old fries out of my bag that my hands touched thinking they’d go in the trash, nope! He proceeded to throw the fries from my bag back into the new fries and mix them up! I couldn’t believe it! Just stay away this place is not food safe at all.
Ordered two salads. Got home and both were missing some of the dry ingredients that are supposed to come in separate packages. Not the first time this has happened at this location. I have tried to call and let them know, but no one ever answers the phone at this location.
Food: 1
Service: 2
This is one of the dirtiest Wendy’s I have ever been in. The staff say it’s because of the kids but I believe if they cleaned after I would not have had to complain. When I did say something I was told to move to another table! All the available tables were filthy. My shoes were stuck to the floor and my pants were stuck to the bench. My arm was stuck to the table and I thought I had picked the cleanest of the dirty tables. I will not return!
Atmosphere: 1
Food: 3
Service: 3
This place continues to disappoint, from consistently cold food, horrible service, missing or messed up items.
Atmosphere: 1
Food: 1
Service: 1
This is one of the better Wendy's out there, the staff are friendly and remember their frequent customers by name and order, Leanne is always very welcoming and has been a great face for Wendy's for many years now, it creates a nice small town feel.
Atmosphere: 5
Food: 5
Service: 5
Really good food and atmosphere. Dining room was neat and cleaned .
Atmosphere: 5
Food: 5
Service: 5
Spoiled pecan apple salad. Very slow workers..
I want to give a zero star..
Atmosphere: 4
Food: 1
Service: 1
Restaurantji Recommends
Slowest workers in Okotoks. Due to their slowness, several delivery orders had to be canceled
Atmosphere: 1
Food: 1
Service: 1
The website Does not say anything about limiting customers to only one order per day with the 2 for 4$ deal but this wendys does limit people and for that you lost a customer
Atmosphere: 3
Food: 3
Service: 3
Staff were amazing and helpful. Has a big order, and they helped me bring to my vehicle.
Atmosphere: 5
Food: 5
Service: 5
This location needs some management STAT! The restaurant is a disaster, the bathroom are filthy, and it took over 10 minutes to get a salad ?. I would avoid this location as it was kinda unappetizing how dirty & messy it was. Wendy’s send in some help for goodness sake!!
Atmosphere: 1
Food: 3
Service: 2
Wendy's had flat burgers not much of a taste for a burger Tim Hortons did not have much for donuts sorry to say
Atmosphere: 3
Food: 2
Service: 4
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