I love going to Edo Japan because they offer fair prices and delicious food. However, at this particular location, I felt they didn’t follow proper customer service standards.
As soon as I arrived and placed my order, the lady asked me, “White rice?” I found that question confusing—Japanese meals typically come with white rice by default. A clearer way to ask would be, “White rice or brown rice?” My wife didn’t understand the question either, and others around us seemed just as puzzled.
Another issue: the man behind the counter threw the entire plate onto the serving area. I found that very disrespectful, especially in front of customers. I usually don’t return to places that treat guests this way.
The ramen soup was horrible, the noodles were flavourless and overcooked, the base was water with vegetables in it. It was the worst ramen I have ever ate.
I don’t recommend this location, not because of the food, but because of the poor service. One last tip for the staff: please smile. Don’t act like you hate your job. It makes a big difference.
Atmosphere: 1
Food: 3
Service: 1
John Campbell
Food was good. Service was ok but owner had speaker phone on and killed very loudly in his native language whole time we there. Very inconsiderate
Local Reviewer
Good, fast service and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Jody Derocher
Healthy (ISH) fast food
Atmosphere: 4
Food: 5
Service: 5
Teseron
I dont know how you can burn beef this bad, and over do the shrimp so much. Please hire people who actually care about what they are doing. Wont be coming back
Atmosphere: 1
Food: 1
Service: 1
Jaydyn Petersen
Had absolutely incredible service here, staff was extremely friendly and food was yummy as always. Will definitely be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Mike Rogers
Great staff! Friendly and welcoming. The restaurant is clean and well stocked. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Alyssa Brown
did an order through uber and the driver totally ruined the food.. went to the store as i couldn’t leave a complaint. the lady i talked to was very sincere and asked her manager if they could remake the order even though it wasn’t their fault. they remade the whole order no questions asked and were kind doing so!
Atmosphere: 5
Food: 5
Service: 5
Sierra Ebbesen
Ive been going here for years, and the food is fresh, they get it done quickly; and the staff is very nice.
A R
The girl didn't even look at me or ask what I would like.. beside that, sanitation standards are incredibly low. Directly from the cash til grabbing the meat and veggies bare handed. Not sure where they think that's okay but not here.
Friendly service, food as expected. Restaurant and bathroom needed a good cleaning.
Commander Keen
Edo is one of my favourite chains, but this location is the worst I’ve ever been to. The staff was extremely rude, the service was terrible and the food was worse. I threw up in the parking lot before I could even get to the truck. Worst experience at edo ever. Don’t ever eat at this location.
Atmosphere: 2
Food: 1
Service: 1
Tanya Lobkova
I had a disappointing experience at Edo in Olds. I ordered a ramen soup, expecting a flavorful, comforting bowl, but the broth was gooey and unappetizing. Instead of the rich taste you’d hope for, it was bland and unappealing. While the restaurant is in a nice location, the food itself was far from what I’d anticipated. Not likely to return anytime soon.
Nisha John
Great Japanese food
Atmosphere: 5
Food: 5
Service: 5
Brooklyn Nation
manager will give you much less sauce than asked for. food was dry and flavourless without sauce.
I love going to Edo Japan because they offer fair prices and delicious food. However, at this particular location, I felt they didn’t follow proper customer service standards.
As soon as I arrived and placed my order, the lady asked me, “White rice?” I found that question confusing—Japanese meals typically come with white rice by default. A clearer way to ask would be, “White rice or brown rice?” My wife didn’t understand the question either, and others around us seemed just as puzzled.
Another issue: the man behind the counter threw the entire plate onto the serving area. I found that very disrespectful, especially in front of customers. I usually don’t return to places that treat guests this way.
The ramen soup was horrible, the noodles were flavourless and overcooked, the base was water with vegetables in it. It was the worst ramen I have ever ate.
I don’t recommend this location, not because of the food, but because of the poor service. One last tip for the staff: please smile. Don’t act like you hate your job. It makes a big difference.
Atmosphere: 1
Food: 3
Service: 1
Food was good. Service was ok but owner had speaker phone on and killed very loudly in his native language whole time we there. Very inconsiderate
Good, fast service and delicious food.
Atmosphere: 5
Food: 5
Service: 5
Healthy (ISH) fast food
Atmosphere: 4
Food: 5
Service: 5
I dont know how you can burn beef this bad, and over do the shrimp so much.
Please hire people who actually care about what they are doing. Wont be coming back
Atmosphere: 1
Food: 1
Service: 1
Had absolutely incredible service here, staff was extremely friendly and food was yummy as always. Will definitely be coming back!!
Atmosphere: 5
Food: 5
Service: 5
Great staff! Friendly and welcoming. The restaurant is clean and well stocked. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
did an order through uber and the driver totally ruined the food.. went to the store as i couldn’t leave a complaint. the lady i talked to was very sincere and asked her manager if they could remake the order even though it wasn’t their fault. they remade the whole order no questions asked and were kind doing so!
Atmosphere: 5
Food: 5
Service: 5
Ive been going here for years, and the food is fresh, they get it done quickly; and the staff is very nice.
The girl didn't even look at me or ask what I would like.. beside that, sanitation standards are incredibly low. Directly from the cash til grabbing the meat and veggies bare handed. Not sure where they think that's okay but not here.
Restaurantji Recommends
Friendly service, food as expected. Restaurant and bathroom needed a good cleaning.
Edo is one of my favourite chains, but this location is the worst I’ve ever been to. The staff was extremely rude, the service was terrible and the food was worse. I threw up in the parking lot before I could even get to the truck. Worst experience at edo ever. Don’t ever eat at this location.
Atmosphere: 2
Food: 1
Service: 1
I had a disappointing experience at Edo in Olds. I ordered a ramen soup, expecting a flavorful, comforting bowl, but the broth was gooey and unappetizing. Instead of the rich taste you’d hope for, it was bland and unappealing. While the restaurant is in a nice location, the food itself was far from what I’d anticipated. Not likely to return anytime soon.
Great Japanese food
Atmosphere: 5
Food: 5
Service: 5
manager will give you much less sauce than asked for. food was dry and flavourless without sauce.
Atmosphere: 1
Food: 1
Service: 1
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