I made a mobile order and it said to come pick it up in 15 min so I did. My husband wanted something additionally so he went through the drive thru while I went in to pick up our order. I waited in line behind two other families before even being able to tell them I was there for pick up. My husband had already waited in line, ordered, and received his combo and was waiting for me by this time. It had been 30 min now since I ordered. My order was not ready, so I decided to get a blizzard too. Another mobile order came in and waited. Two more groups came in and ordered. All of them, and the families in line before me when I arrived, got their food before me (even though I had ordered a min. Of 20 min before any of them). My order was not huge. A burger combo, poutine, and onion rings. IT WAS 45 MINUTES before I finally got my food. I pre-ordered with the hopes of avoiding the wait.And then I got home, and they forgot to give me my drink. Do you think I wanted to go back at this point to get it? Absolutely not. So I didn't.Definitely put on damper on my evening, especially when I got DQ because I was too exhausted to cook in the first place. Extremely disappointed by it all.
Atmosphere: 4
Food: 3
Service: 1
Amanda Collier
Waited 15 mins in drive thru behind a car that was waiting to be acknowledged by staff. With the lane empty in front no one up to the window. Then when I asked why it took so long to be acknowledged and have our orders taken the child girl staff got snappy. They clearly wernt doing there jobs. With 5 cars from the order speaker backed up...and no one in front. Then it takes 30-40 mins waiting to get an order. Over $30 for barely any food. It's cheaper to drive to lethbridge and go sit down somewhere actually nice. The staff here wouldn't make it working in any restaurant in Lethbridge...they have trouble in Raymond....and take forever. Bad service. It was a joke we had to wait in line. I suggest better training. And staff shouldn't act entitled to give bad service. SMH.
Atmosphere: 1
Food: 5
Service: 1
Diddo
Everytime I go to this DQ, I get a grilled chicken salad and specifically say with tomatoes, onions, cheese and always ask for NO bacon bits. This seems to be a hard order, because 3 times now I've gotten a salad with bacon bits. So this week when we got our order, it had bacon bits! The staff kindly offered to make a fresh salad. So she returned with a salad, but without onions! Plus the butt ends of the tomatoes that is typically discarded??. Our onion rings were very dark, over fried, and old tasting. The onions weren't all covered in batter, broken bits.... no effort at all in making us fresh onion rings. Overall weve had hit or miss meals. We just might pass on DQ in Raytown next time.
Atmosphere: 4
Food: 1
Service: 2
A. Boutland
Only could be small coffee, and my lid did not fit properly. Other than that kids loved, food was fine.
Benson Fowler
They shrunk the food sooo muchParking: Good
Atmosphere: 2
Food: 3
Service: 4
Bryan Holbiski
Nicest DQ I have ever been too, the food quality is fantastic and they even flip your blizzards upside down… this is never done in Ontario anymore where we are from.
Atmosphere: 5
Food: 5
Service: 5
Ryan H
Very clean, friendly service. Better than your average DQ.Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Beatech gaming
Came back in town to find there was a dq here so i stopped by the girls there were amazing and the food was usual dq lol but i recommend for just the service
Great food and great service, and such a wonderful opportunity to provide jobs for the youth in the community
Evan Colenutt
The Poutine portion size has been cut in half. Idk if old Troy wants to save $3 or to cheat the customer. Given the wrong burger multiple times now. But Either way, very disappointing seeing this place diminish portion sizes. It used to be so good. What happened?
Anthony Farn
Ordered the chicken basket and received a very small portion of chicken, small portion of fries, more dipping sauce then food. Definitely not worth the 12 bucks I paid.
Atmosphere: 1
Food: 1
Service: 3
Stephanie Archambault
I love the staff here. They're so sweet (no pun intended). I've never ordered anything that wasn't good. I go there often for kids meals on busy nights and I'm very grateful they opened this location up! Would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Shel Ham
Second time in a row I’ve got a “blizzard” that has the literal viscosity of 5w30 motor oil.
Great staff, food and cleanest restaurant!
Atmosphere: 5
Food: 5
Service: 5
They need more workers. They are so slow...
Atmosphere: 4
Food: 4
Service: 2
I made a mobile order and it said to come pick it up in 15 min so I did. My husband wanted something additionally so he went through the drive thru while I went in to pick up our order. I waited in line behind two other families before even being able to tell them I was there for pick up. My husband had already waited in line, ordered, and received his combo and was waiting for me by this time. It had been 30 min now since I ordered. My order was not ready, so I decided to get a blizzard too. Another mobile order came in and waited. Two more groups came in and ordered. All of them, and the families in line before me when I arrived, got their food before me (even though I had ordered a min. Of 20 min before any of them). My order was not huge. A burger combo, poutine, and onion rings. IT WAS 45 MINUTES before I finally got my food. I pre-ordered with the hopes of avoiding the wait.And then I got home, and they forgot to give me my drink. Do you think I wanted to go back at this point to get it? Absolutely not. So I didn't.Definitely put on damper on my evening, especially when I got DQ because I was too exhausted to cook in the first place. Extremely disappointed by it all.
Atmosphere: 4
Food: 3
Service: 1
Waited 15 mins in drive thru behind a car that was waiting to be acknowledged by staff. With the lane empty in front no one up to the window. Then when I asked why it took so long to be acknowledged and have our orders taken the child girl staff got snappy. They clearly wernt doing there jobs. With 5 cars from the order speaker backed up...and no one in front. Then it takes 30-40 mins waiting to get an order. Over $30 for barely any food. It's cheaper to drive to lethbridge and go sit down somewhere actually nice. The staff here wouldn't make it working in any restaurant in Lethbridge...they have trouble in Raymond....and take forever. Bad service. It was a joke we had to wait in line. I suggest better training. And staff shouldn't act entitled to give bad service. SMH.
Atmosphere: 1
Food: 5
Service: 1
Everytime I go to this DQ, I get a grilled chicken salad and specifically say with tomatoes, onions, cheese and always ask for NO bacon bits. This seems to be a hard order, because 3 times now I've gotten a salad with bacon bits. So this week when we got our order, it had bacon bits! The staff kindly offered to make a fresh salad. So she returned with a salad, but without onions! Plus the butt ends of the tomatoes that is typically discarded??. Our onion rings were very dark, over fried, and old tasting. The onions weren't all covered in batter, broken bits.... no effort at all in making us fresh onion rings. Overall weve had hit or miss meals. We just might pass on DQ in Raytown next time.
Atmosphere: 4
Food: 1
Service: 2
Only could be small coffee, and my lid did not fit properly. Other than that kids loved, food was fine.
They shrunk the food sooo muchParking: Good
Atmosphere: 2
Food: 3
Service: 4
Nicest DQ I have ever been too, the food quality is fantastic and they even flip your blizzards upside down… this is never done in Ontario anymore where we are from.
Atmosphere: 5
Food: 5
Service: 5
Very clean, friendly service. Better than your average DQ.Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Came back in town to find there was a dq here so i stopped by the girls there were amazing and the food was usual dq lol but i recommend for just the service
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Great food and great service, and such a wonderful opportunity to provide jobs for the youth in the community
The Poutine portion size has been cut in half. Idk if old Troy wants to save $3 or to cheat the customer. Given the wrong burger multiple times now. But Either way, very disappointing seeing this place diminish portion sizes. It used to be so good. What happened?
Ordered the chicken basket and received a very small portion of chicken, small portion of fries, more dipping sauce then food. Definitely not worth the 12 bucks I paid.
Atmosphere: 1
Food: 1
Service: 3
I love the staff here. They're so sweet (no pun intended). I've never ordered anything that wasn't good. I go there often for kids meals on busy nights and I'm very grateful they opened this location up! Would definitely recommend.
Atmosphere: 5
Food: 5
Service: 5
Second time in a row I’ve got a “blizzard” that has the literal viscosity of 5w30 motor oil.