Staff needs better training and does not hurt to be kind
Atmosphere: 4
Food: 4
Service: 2
Frank Massner
$16.00 for a dub that had nothing on it, order same sub every time. Ride lady working, I will spend $16.00 for a sandwich somewhere else next time.
Atmosphere: 3
Food: 3
Service: 1
R Vickery
Do not preorder here. My order has been missing ingredients or made so poorly it was barely edible 3 times in the last 2 months. This location is also routinely out of main ingredients like lettuce and tomatoes. I gave it 2 stars because it is clean. Disappointing- we like subway and the location is great but the quality is terrible.
Atmosphere: 2
Food: 1
Service: 2
William Wackerhagen
Horrible customer service. Multiple orders a mixed up and nothing was labeled. Nobody wound up with the Sandwich they ordered. Zero accountability here and Zero Customer Service.
Atmosphere: 1
Food: 1
Service: 1
Diane Cote
Great service! Fresh!! Free cookie with my sandwich one day!
Atmosphere: 5
Food: 5
Service: 5
Kevin Lloyd
Stopped by on the weekend while running errands. Had a great short chat with Lisa while she made my meal. She clearly enjoys the work and conversations with people. That was a nice surprise and break, since I work from home.
Was very happy with the sandwich. Spacious, clean restaurant with great service!
Atmosphere: 5
Food: 5
Service: 5
Eduardo Yañez
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
cherry bago
Very friendly people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
shylo bussi
they were hyping me up for a google team view i. exchahe fir a cookie thank y cokkiur yurrr thank you oke
Best Subway in Red Deer! Love the staff. Always friendly and smiling. Our go to place for takeout dinner! Thanks guys 🙂
Atmosphere: 5
Food: 5
Service: 5
Darian Young
The woman at the till making sandwhiches for my family and I (Cindy? I think her name was) The older woman, was unbelievably rude to us. Very snippy and unpleasant to deal with. Her co worker, the whole time the cranky woman was making our food this woman was on her phone just screwing around. I’m usually not one to complain, but as someone who works in customer service I couldn’t imagine treating my customers this poorly and then giving us dirty looks when we didn’t tip. A good management talk with this team would probably help with reviews and tip amounts 🤷♀️
Atmosphere: 1
Food: 3
Service: 1
Catrinna Clemence
Placed an order for a function. Very accommodating and service was great. Packaged well and organized for easy to put out. Prices were reasonable, staff was friendly and welcoming. Cindy took my order and it was an easy process. I will definitely deal with her in the future
Atmosphere: 4
Food: 4
Service: 5
Veer S
We placed a pick up order online, when we went to the store to pick the order, they gave us the wrong order which addressed to someone else. We returned to the store immediately to correct the mistake, but things only worsened, instead of fixing their mistake, the employee which seems to be the owner started blaming us that this was our fault, even though we confirmed before picking it up. She was rude and her behaviour was not acceptable . This type of conduct is not only unprofessional but also contrary to the values I expect from a brand like Subway. This was during the holiday season, a time when people typically expect a little extra understanding and patience, but instead, our experience was completely soured by the unprofessional behavior we encountered. The whole situation ruined our mood, and what should have been a simple mistake to resolve turned into a highly unpleasant and distressing experience. All we needed was respect and a professional attitude, yet we received neither. No wonder this location has poor ratings, won't go again.
Just what to expect from a subway
Atmosphere: 5
Food: 5
Service: 5
Staff needs better training and does not hurt to be kind
Atmosphere: 4
Food: 4
Service: 2
$16.00 for a dub that had nothing on it, order same sub every time. Ride lady working, I will spend $16.00 for a sandwich somewhere else next time.
Atmosphere: 3
Food: 3
Service: 1
Do not preorder here. My order has been missing ingredients or made so poorly it was barely edible 3 times in the last 2 months. This location is also routinely out of main ingredients like lettuce and tomatoes. I gave it 2 stars because it is clean. Disappointing- we like subway and the location is great but the quality is terrible.
Atmosphere: 2
Food: 1
Service: 2
Horrible customer service. Multiple orders a mixed up and nothing was labeled. Nobody wound up with the Sandwich they ordered. Zero accountability here and Zero Customer Service.
Atmosphere: 1
Food: 1
Service: 1
Great service! Fresh!! Free cookie with my sandwich one day!
Atmosphere: 5
Food: 5
Service: 5
Stopped by on the weekend while running errands. Had a great short chat with Lisa while she made my meal. She clearly enjoys the work and conversations with people. That was a nice surprise and break, since I work from home.
Was very happy with the sandwich. Spacious, clean restaurant with great service!
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Very friendly people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
they were hyping me up for a google team view i. exchahe fir a cookie thank y cokkiur yurrr thank you oke
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
amazing service and kind staff
Atmosphere: 5
Food: 5
Service: 5
Best Subway in Red Deer! Love the staff. Always friendly and smiling. Our go to place for takeout dinner! Thanks guys 🙂
Atmosphere: 5
Food: 5
Service: 5
The woman at the till making sandwhiches for my family and I (Cindy? I think her name was) The older woman, was unbelievably rude to us. Very snippy and unpleasant to deal with. Her co worker, the whole time the cranky woman was making our food this woman was on her phone just screwing around.
I’m usually not one to complain, but as someone who works in customer service I couldn’t imagine treating my customers this poorly and then giving us dirty looks when we didn’t tip. A good management talk with this team would probably help with reviews and tip amounts 🤷♀️
Atmosphere: 1
Food: 3
Service: 1
Placed an order for a function. Very accommodating and service was great. Packaged well and organized for easy to put out. Prices were reasonable, staff was friendly and welcoming. Cindy took my order and it was an easy process. I will definitely deal with her in the future
Atmosphere: 4
Food: 4
Service: 5
We placed a pick up order online, when we went to the store to pick the order, they gave us the wrong order which addressed to someone else. We returned to the store immediately to correct the mistake, but things only worsened, instead of fixing their mistake, the employee which seems to be the owner started blaming us that this was our fault, even though we confirmed before picking it up. She was rude and her behaviour was not acceptable . This type of conduct is not only unprofessional but also contrary to the values I expect from a brand like Subway. This was during the holiday season, a time when people typically expect a little extra understanding and patience, but instead, our experience was completely soured by the unprofessional behavior we encountered. The whole situation ruined our mood, and what should have been a simple mistake to resolve turned into a highly unpleasant and distressing experience. All we needed was respect and a professional attitude, yet we received neither. No wonder this location has poor ratings, won't go again.
Atmosphere: 1
Food: 2
Service: 1
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