The bathrooms were incredibly unclean. Completely dissatisfied with that experience, but the food is okay.
Atmosphere: 1
Food: 4
Service: 4
Donna Morlidge
This Tims always has watered down steeped tea. Its like they poor cups of tea before the brew is finished, making the following cups have no flavor. Staff always seem confused when picking up the order at the drive-through. I have learned not to leave the window until I have checked my items as sandwhiches are made wrong,coffee instead of tea, or the order is completely wrong.Do not recommend it. Go to the Tims downtown on Gatze.
Food: 2
Service: 2
Linda MacInnis
Too busy with the drive thru to bother with inside customers
Atmosphere: 1
Food: 2
Service: 3
Troy Cunningham
I am not a fan of any coffee joint or fast food places. It's extremely rare I go to Timmy's.
Atmosphere: 1
Food: 1
Service: 4
sherry
I've never in my life experienced anything so offal as this place!I was appalled when I walked in.First the place was filling with smoke because of a grill a girl was cleaning, I asked if they could open a window or a door to clear the smoke, the two in back just ignored me.Than the lady at the front couldn't speak or understand English very well, she kept messing up everyone's order and it took 20 minutes to get ours sorted out and correct after a few failed attempts.The washrooms were closed for the night, it was only 9:30 and they closed at 10 pm, very unprofessional.The place was open 24 hours a day but there was barely anything made in the display to eat!I've never, ever given any place a bad review like this in my life, so trust me when I say, REVOLTING!I've travelled the world and spent time in very poor areas and they had cleaner places and better service than here.I'll never go back there again.
Atmosphere: 1
Food: 1
Service: 1
Dallas Brennan
6pm didn't have wedges or the bacon cheese melt I then ordered chicken noodle soup and a chicken wrap and got chili and a very poorly made wrap. I find the more I visit Tim Hortons the less I'm impressed. Sorry Tim you're starting to become one of the places that I come to grab a quick snack!
Atmosphere: 1
Food: 1
Service: 1
Lita Sheward
Disappointed with the donuts Bought 2 boxes of 12 and they were not soft and they were dry. Didn't seem freshly made.
Myron “MyGuy” Guy
They show soup in their menus, but hardly ever have any
Atmosphere: 3
Food: 4
Service: 2
Claudia Miranda
It doesn’t matter the time I go they never have chicken noodles soup or are they just lazy to make the chicken noodles soup!!!???
Atmosphere: 1
Food: 1
Service: 1
Shar Rhyno
My husband and I went to this Tim Hortons today. We used to go here lots but it's been a year or so since we've been in. I can honestly say that this is the dirtiest most disgusting Tim's that we have ever been in. The windows were so dirty that someone actually wrote in the dirt "clean me". The garbage box looked like it hadn't been washed in weeks. Even the sign board above the til had something splashed on it and it had run down in long drips. The tables were gross. The counter front was filthy. This was not just one days worth of dirt. It was neglect from weeks. The picture with the red wall is the ledge behind out seat. It was covered in a half inch of dirt. I don't know who owns this location, but you need to step up and get cleaning. Expecting people to frequent your location when it looks like this is rediculous. You give the Tim Horton's franchise a bad name. We won't be back ever.
Originally I was pretty upset, the person who's supposed to take orders could barely speak English and they all were yelling at each other in Phillipino which I find disrespectful and they were out of everything I asked for and received attitude and sighs combined with eye rolls but then someone came in and was told to leave because they spit on her yesterday so he started yelling profanity and threw a wet floor sign and made a huge scene and called her every name in the book which made me feel much better. You get respect if you show respect! Being Canadian means way more than just living in Canada! She definitely got what she deserved. Ps this is for the downtown location.
Atmosphere: 1
Food: 1
Service: 1
Kevin Charron
By far the slowest and worst service of any location in Red Deer. Wasn't always the case, their was a time when they had an older lady that was fast and friendly and spoke English clearly (we are an English speaking country afterall). In the last year my coffee is wrong 50% of the time, that's a high failure rate. Maybe it's a communication issue, they staff people taking orders on drive-thru that are not proficient at our native language. If your going to have the WORST service in the city atleast do the simple task of mixing sugar and cream into a coffee correctly. Yes it's only $2.15 but it's the principle, if I wanted bland coffee I'd order one. If I wanted to waste my money I'd just drive by give you the money and leave without my order. Whoever owns this franchise location is letting it slide into the gutter especially over the past year. All this livable wage talk and they can't get a coffee right.
Atmosphere: 1
Food: 3
Service: 1
tony bartsch
It's very good service and fast as well. Food and drink is
Atmosphere: 4
Food: 4
Service: 5
Travis
Went threw the drive threw today around 3pm... had a male drive thru guy come at me not only at the speaker... but he had to elan over the lady at the till shoulder to verbally come at me.. not a very nice customer service at all as i had my family in the car... not only was I in shock but woman at the till was. Should not be allowed to talk to.customers like that that had done nothing wrong but mis pronounce my sandwhich I was ordering. I will be driving the extra 10 mins for a diff timmies before going back there
Atmosphere: 1
Food: 4
Service: 1
Jodi G
I asked for a bagel and two hashbrowns. They put the hashbrowns inside the bagel. Who puts hashbrowns inside a bagel? Crispy things and moist things do not go together. Just not appealing at all and a complete failure to meet the
The bathrooms were incredibly unclean. Completely dissatisfied with that experience, but the food is okay.
Atmosphere: 1
Food: 4
Service: 4
This Tims always has watered down steeped tea. Its like they poor cups of tea before the brew is finished, making the following cups have no flavor. Staff always seem confused when picking up the order at the drive-through. I have learned not to leave the window until I have checked my items as sandwhiches are made wrong,coffee instead of tea, or the order is completely wrong.Do not recommend it. Go to the Tims downtown on Gatze.
Food: 2
Service: 2
Too busy with the drive thru to bother with inside customers
Atmosphere: 1
Food: 2
Service: 3
I am not a fan of any coffee joint or fast food places. It's extremely rare I go to Timmy's.
Atmosphere: 1
Food: 1
Service: 4
I've never in my life experienced anything so offal as this place!I was appalled when I walked in.First the place was filling with smoke because of a grill a girl was cleaning, I asked if they could open a window or a door to clear the smoke, the two in back just ignored me.Than the lady at the front couldn't speak or understand English very well, she kept messing up everyone's order and it took 20 minutes to get ours sorted out and correct after a few failed attempts.The washrooms were closed for the night, it was only 9:30 and they closed at 10 pm, very unprofessional.The place was open 24 hours a day but there was barely anything made in the display to eat!I've never, ever given any place a bad review like this in my life, so trust me when I say, REVOLTING!I've travelled the world and spent time in very poor areas and they had cleaner places and better service than here.I'll never go back there again.
Atmosphere: 1
Food: 1
Service: 1
6pm didn't have wedges or the bacon cheese melt I then ordered chicken noodle soup and a chicken wrap and got chili and a very poorly made wrap. I find the more I visit Tim Hortons the less I'm impressed. Sorry Tim you're starting to become one of the places that I come to grab a quick snack!
Atmosphere: 1
Food: 1
Service: 1
Disappointed with the donuts Bought 2 boxes of 12 and they were not soft and they were dry. Didn't seem freshly made.
They show soup in their menus, but hardly ever have any
Atmosphere: 3
Food: 4
Service: 2
It doesn’t matter the time I go they never have chicken noodles soup or are they just lazy to make the chicken noodles soup!!!???
Atmosphere: 1
Food: 1
Service: 1
My husband and I went to this Tim Hortons today. We used to go here lots but it's been a year or so since we've been in. I can honestly say that this is the dirtiest most disgusting Tim's that we have ever been in. The windows were so dirty that someone actually wrote in the dirt "clean me". The garbage box looked like it hadn't been washed in weeks. Even the sign board above the til had something splashed on it and it had run down in long drips. The tables were gross. The counter front was filthy. This was not just one days worth of dirt. It was neglect from weeks. The picture with the red wall is the ledge behind out seat. It was covered in a half inch of dirt. I don't know who owns this location, but you need to step up and get cleaning. Expecting people to frequent your location when it looks like this is rediculous. You give the Tim Horton's franchise a bad name. We won't be back ever.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Originally I was pretty upset, the person who's supposed to take orders could barely speak English and they all were yelling at each other in Phillipino which I find disrespectful and they were out of everything I asked for and received attitude and sighs combined with eye rolls but then someone came in and was told to leave because they spit on her yesterday so he started yelling profanity and threw a wet floor sign and made a huge scene and called her every name in the book which made me feel much better. You get respect if you show respect! Being Canadian means way more than just living in Canada! She definitely got what she deserved. Ps this is for the downtown location.
Atmosphere: 1
Food: 1
Service: 1
By far the slowest and worst service of any location in Red Deer. Wasn't always the case, their was a time when they had an older lady that was fast and friendly and spoke English clearly (we are an English speaking country afterall). In the last year my coffee is wrong 50% of the time, that's a high failure rate. Maybe it's a communication issue, they staff people taking orders on drive-thru that are not proficient at our native language. If your going to have the WORST service in the city atleast do the simple task of mixing sugar and cream into a coffee correctly. Yes it's only $2.15 but it's the principle, if I wanted bland coffee I'd order one. If I wanted to waste my money I'd just drive by give you the money and leave without my order. Whoever owns this franchise location is letting it slide into the gutter especially over the past year. All this livable wage talk and they can't get a coffee right.
Atmosphere: 1
Food: 3
Service: 1
It's very good service and fast as well. Food and drink is
Atmosphere: 4
Food: 4
Service: 5
Went threw the drive threw today around 3pm... had a male drive thru guy come at me not only at the speaker... but he had to elan over the lady at the till shoulder to verbally come at me.. not a very nice customer service at all as i had my family in the car... not only was I in shock but woman at the till was. Should not be allowed to talk to.customers like that that had done nothing wrong but mis pronounce my sandwhich I was ordering. I will be driving the extra 10 mins for a diff timmies before going back there
Atmosphere: 1
Food: 4
Service: 1
I asked for a bagel and two hashbrowns. They put the hashbrowns inside the bagel. Who puts hashbrowns inside a bagel? Crispy things and moist things do not go together. Just not appealing at all and a complete failure to meet the
Food: 1