Mary who is the Supervisor is extremely unprofessional, rude and no ethics to deal with the customer. Never thought I will encounter such person and her statement were “ I don’t care”
On other hand, Cody was nice and he asked me in brief as what happened.
The management needs to talk to her and give her customer handling training because she needs this training.
Highly disappointed with the service.
Melissa Deir
Great place! Fun staff
taylor
Love this location! they always make everything I order accurately and it tastes good too. Shout out to Gabby for always ensuring a welcoming atmosphere!
Stephanie Clancy
Drive Thru is really quick and they are so friendly here, Always get my order right
Claudine Patzer
Awesome thanks for your time to work on your job
Marina Walker
This Tim's location is my favorite in Red Deer and i drive out of my way to go here! By far the best for service, friendliness and food. They always have everything I order, get the order right and i get pleasant service with lots of smiles. Keep up the great job!!!
emma lynn
bad service, the entire order was completely wrong. we also waited 15+ minutes for 2 sandwiches. the one that they made wrong was also ripped completely on the bottom and was dripping with sauce, which is what i asked them to remove
Atmosphere: 1
Food: 1
Service: 1
sandeep kaur
They only care about drive-thru customers. And they ignore the front customers. And they are rude.
Atmosphere: 1
Food: 2
Service: 1
Alexandra McGrath
Bathrooms were absolutely disgusting. I’d be scared to eat the food if they don’t take care of their store.
This Tim Hortons is just awful! I had to wait 15 MINUTES to get a simple sandwich!!!! Never order food from this Tim Hortons because you will have to WAY TOO LONG for it!! All they care about is the stupid drive through and not at all about the front store customers. I wish I could have given 0 Stars.
Atmosphere: 1
Food: 1
Service: 1
Jerry Waldner
Food ok. Getting to be expensive. Service a bit slow
Atmosphere: 4
Food: 3
Service: 2
Ellie Sorensen
REMEMBRANCE DAY. My sister & I want to give a HUGE THANK YOU to the gentleman employee we saw come out of the back door & walk to the front/exit of the drive thru, to play the LAST POST for our veterans @ 11. We had watched the ceremony earlier from OTTAWA on TV then decided to go for a walk. Our father, uncle & 2 aunties fought for our country & our freedom. 💛 ellie
Jessica Wesgate
I order 3 wraps, 2 of them were missing a protein that I paid for! When I tried to call the restaurant to get the problem rectified their phone number is “currently unavailable” how convenient for them, no way for me to get what I had paid for! Super frustrating! The young kid at the drive thru window was super friendly was the only upside!
Atmosphere: 1
Food: 1
Service: 3
Cameron Doram
Is the order correct on the screen? Does it matter your not going to make it right anyway but your going to charge me for it.
Why do we keep going to Tim Hortons? No location can make food right.
Amazing Staff. Great Food
Mary who is the Supervisor is extremely unprofessional, rude and no ethics to deal with the customer. Never thought I will encounter such person and her statement were “ I don’t care”
On other hand, Cody was nice and he asked me in brief as what happened.
The management needs to talk to her and give her customer handling training because she needs this training.
Highly disappointed with the service.
Great place! Fun staff
Love this location! they always make everything I order accurately and it tastes good too.
Shout out to Gabby for always ensuring a welcoming atmosphere!
Drive Thru is really quick and they are so friendly here, Always get my order right
Awesome thanks for your time to work on your job
This Tim's location is my favorite in Red Deer and i drive out of my way to go here! By far the best for service, friendliness and food. They always have everything I order, get the order right and i get pleasant service with lots of smiles. Keep up the great job!!!
bad service, the entire order was completely wrong. we also waited 15+ minutes for 2 sandwiches. the one that they made wrong was also ripped completely on the bottom and was dripping with sauce, which is what i asked them to remove
Atmosphere: 1
Food: 1
Service: 1
They only care about drive-thru customers. And they ignore the front customers. And they are rude.
Atmosphere: 1
Food: 2
Service: 1
Bathrooms were absolutely disgusting. I’d be scared to eat the food if they don’t take care of their store.
Atmosphere: 1
Restaurantji Recommends
This Tim Hortons is just awful! I had to wait 15 MINUTES to get a simple sandwich!!!! Never order food from this Tim Hortons because you will have to WAY TOO LONG for it!! All they care about is the stupid drive through and not at all about the front store customers. I wish I could have given 0 Stars.
Atmosphere: 1
Food: 1
Service: 1
Food ok. Getting to be expensive. Service a bit slow
Atmosphere: 4
Food: 3
Service: 2
REMEMBRANCE DAY. My sister & I want to give a HUGE THANK YOU to the gentleman employee we saw come out of the back door & walk to the front/exit of the drive thru, to play the LAST POST for our veterans @ 11. We had watched the ceremony earlier from OTTAWA on TV then decided to go for a walk. Our father, uncle & 2 aunties fought for our country & our freedom. 💛 ellie
I order 3 wraps, 2 of them were missing a protein that I paid for! When I tried to call the restaurant to get the problem rectified their phone number is “currently unavailable” how convenient for them, no way for me to get what I had paid for! Super frustrating! The young kid at the drive thru window was super friendly was the only upside!
Atmosphere: 1
Food: 1
Service: 3
Is the order correct on the screen? Does it matter your not going to make it right anyway but your going to charge me for it.
Why do we keep going to Tim Hortons? No location can make food right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Wrap
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