Umi Sushi Express

I have been coming here frequently for as long as this shop has existed in bower mall and i have never had any issues. They have been my go to for reasonably priced decent quality sushi.

Within the last few months their quality has gone down so consistently and steadily that i will nolonger physically be able to eat here.
Every visit was followed by extreme heartburn. The second last time i ate here, myself and my Gf both had such bad food poisoning that we were taking turns having explosive diarrhea for the remainder of our evening.

Today we decided to give them one last shot and the salmon was rancid, chewy, and falling apart. We were only able to get down a few rolls, but Its been about 30 minutes and it really feels like we're both in for a late night on the toilet again.

I understand that it's getting more expensive to make food of this type with any kind of quality, but i really feel a price increase wouldve been so much better than this inedible garbage.

This is not a sustainable buisness with this quality of food. The food doesn't taste remotely good anymore, its basically food poisoning russian roulette with zero pay off.. I dont understand how you intend on having repeat customers.

I tried so many different sushi places, and this one is definitely the best one!

Atmosphere: 5

Food: 5

Service: 5

Great value for the quality and quantity

Atmosphere: 4

Food: 5

Service: 3

i will find myself coming to bowermall JUST for their california rolls

Atmosphere: 3

Food: 4

Service: 4

Love how a family cares and makes the best food! Thanku

Atmosphere: 5

Food: 5

Service: 5

The bubble tea was just okay but won’t go back because the customer service was bad. This wasn’t a language barrier, He seemed annoyed to be there serving people.

Always fresh, always welcoming, always simple,always gonna comeback.

Disappointing from taste to price to service. The smallest amount of wasabi in the containers and they charge for extra. I spent 60$ on lunch and they wouldn’t even throw in chop sticks and wasabi. Won’t be going back for sure.

It’s mall food but the cali rolls are always good. The sushi here is better than sushi rolls at Edo.I’ve also enjoyed their Wakame salad!

Atmosphere: 3

Food: 4

Service: 4

Excellent bubble tea, clean preparation area, there was a comprehension issue in that I didn't recieve what I ordered due to language differences.

Atmosphere: 5

Food: 5

Service: 3

My daughter ordered a strawberry blended drink with tapioca pearls. We usually try these everywhere we go together because we really enjoy bubble tea. Unfortunately, at this location the strawberry flavour they used was awful. No real fruit was used, it was some sort of flavoring. The drink started separating within 2 minutes and we discarded it. Would not recommend.

Went last week to get an avocado bubble tea (to go) for my husband. Went home and handed it to my husband. He noticed a strand of hair inside the cup. Tried calling the store a handful times but no answer. Sent a message to their website but haven’t heard from them yet.

Atmosphere: 4

Food: 3

Service: 4

Worst customer service ever. Very dissatisfied.

Worst customer service ever. Very dissatisfied.

Would NOT answer their phones when I tried to call several times about the fact that they GAVE ME FOOD POISONING. Had to go in, and then I was refused a refund because I didn't have a receipt and they wanted "proof that I had food poisoning". DO YOU WANT A PICTURE OF MY VOMIT??? Will never go to ANY Umi Sushi again.