We had an special event to celebrate and we were considering to go to our favourite place which is REDZ. But this time we decided to go and try something new because it’s a good location and the prices are higher so we considered it and assumed the food quality and service is appropriate for the price. However we ordered filet mignon and bison filet mignon and WHAT WE GOT was worse than a Costco hotdog. Food was bland and could not taste any of the seasoning for what we paid and they could at least clean the plates for a $130 dish. The only thing that was good was the canned beer. We also found several pieces of hair in the food. Also waited around 40 minutes for the food that was already room temperature. I wish nobody will have the same experience we did because we really had something major to celebrate.
Atmosphere: 1
Charity F
$120 for a mediocre steak that came cold with no sides... you want a side? That will be another $20 for a Ceasar salad.. that was warm.
Atmosphere: 1
Food: 1
Service: 1
Kaitlynn Vera
I have eaten all over the world, experiencing high quality meals with incredible service. For $100 a meal, usually you experience a server who knows the ins and outs of every dish and what drink pairs nicely with it. Hell, I've even had servers pull my chair out for me and explain where the ingredients are sourced from. At the Westlake Grill, you do not experience any of this. We were met with a server who was very kind but didn't know anything about the meal. We were surprised to see that our $90 steak didn't come with any sides. Of course it was so delicious, but when you're paying this price point you should know exactly what you're getting. For this price point ($80+ for an entree WITH NO SIDES), there are certain vibes and things you just *have* to have in your restaurant. I would strongly suggest the owners do some More digging on what fine dining experiences look like and either try to replicate this or decrease the cost.
Atmosphere: 1
Food: 4
Service: 1
James Hoare
Wonderful staff, clean atmosphere great food and great prices
Atmosphere: 5
Food: 5
Service: 5
Svitlana Versta
Waitress Daria stunned us with her rude and unprofessional service. We asked her to replace the dirty cup she brought for tea, but she didn't bring anything at all. We mentioned lactose intolerance, but she generously poured whipped cream. And there were only two of us in the entire restaurant.
Atmosphere: 4
Food: 2
Service: 1
Randy Patmore
Nice private event, well done!
Atmosphere: 5
Food: 5
Service: 5
Amy
Wonderful experience at WLG from start to finish! Excellent food, service, and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Kirk Gaboury
So had a poor experience this time. My wife and I don't live far away and walked there. We been here many times over the years. Very hit or miss, mostly miss unfortunately. We want to support them and do but it's getting hard. My wife was there a couple weeks ago with clients from Texas and had a great dinner. Crazy expensive but was very good she says. Her clients were very sceptical as it looked rundown/not maintained, but loved the steaks. Today we were there for an afternoon treat and had good service but opted for a light snack and some drinks. We had a pizza with drinks. Drinks were fine, pizza looked and tasted like a kid that had never cooked made it for class project. Honestly a frozen pizza from store would have been much better. Always cozy and great setting here, but needs a pile of TLC. If you want to charge the prices you do and have the rustic atmosphere awesome, I'm all in. But rustic and rundown are 2 entirely different things. I'm not sure you realize this. Take an honest look around that place. I'm not being harsh, just honest.
Atmosphere: 3
Food: 2
Service: 4
T Thomsen
Very unique and pleasant restaurant. Tucked away along the river in very beautiful area. I visited on a Wednesday and it wasn’t very busy at all. Menu is not large but has something everyone. Price $$$ was on the high end but food was really good, quality of ingredients were amazing.
We were a group of 16. There wasn't anyone else in the restaurant at 6 pm on a Sunday. I ordered an $80 strip loin that came as only a piece of meat ( no potatoes or vegetables).I ordered it medium rare and it came well done. They replaced it but only after everyone was finished eating. Disappointed with everything..... for $80 you should get a steak as ordered.
Atmosphere: 1
Food: 1
Service: 3
Ken Klatt
Met friends for dinner on a tuesday night . We picked this as we love the ambiance and in the past have super enjoyed the patio Nice special occasion spot - with interesting menus items - fine dining prices.
On night we ate there were a low number of other guests.
Atmosphere: 4
Food: 4
Service: 4
Bowdry Cupples
Was a great experience, my steak was cooked to perfection and the service was top notch. The building and grounds were beautiful and getting a seat was a breeze. I highly recommend this place for your next date night
Atmosphere: 5
Food: 5
Service: 5
Michael Koornneef
Phenomenal meal Great value Locally sourced and high quality Likely the best service we’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Cea Jaye
Delicious food, generous portions, great variety — you could go a half dozen times and never repeat a selection! The view and quiet on the patio are unmatched. Our young gentleman server with the earrings was so wonderful, humorous, kind, and quietly attentive.
Best of red deer
Atmosphere: 5
Food: 5
Service: 5
We had an special event to celebrate and we were considering to go to our favourite place which is REDZ. But this time we decided to go and try something new because it’s a good location and the prices are higher so we considered it and assumed the food quality and service is appropriate for the price.
However we ordered filet mignon and bison filet mignon and WHAT WE GOT was worse than a Costco hotdog. Food was bland and could not taste any of the seasoning for what we paid and they could at least clean the plates for a $130 dish.
The only thing that was good was the canned beer.
We also found several pieces of hair in the food. Also waited around 40 minutes for the food that was already room temperature.
I wish nobody will have the same experience we did because we really had something major to celebrate.
Atmosphere: 1
$120 for a mediocre steak that came cold with no sides... you want a side? That will be another $20 for a Ceasar salad.. that was warm.
Atmosphere: 1
Food: 1
Service: 1
I have eaten all over the world, experiencing high quality meals with incredible service. For $100 a meal, usually you experience a server who knows the ins and outs of every dish and what drink pairs nicely with it. Hell, I've even had servers pull my chair out for me and explain where the ingredients are sourced from. At the Westlake Grill, you do not experience any of this. We were met with a server who was very kind but didn't know anything about the meal. We were surprised to see that our $90 steak didn't come with any sides. Of course it was so delicious, but when you're paying this price point you should know exactly what you're getting. For this price point ($80+ for an entree WITH NO SIDES), there are certain vibes and things you just *have* to have in your restaurant. I would strongly suggest the owners do some More digging on what fine dining experiences look like and either try to replicate this or decrease the cost.
Atmosphere: 1
Food: 4
Service: 1
Wonderful staff, clean atmosphere great food and great prices
Atmosphere: 5
Food: 5
Service: 5
Waitress Daria stunned us with her rude and unprofessional service. We asked her to replace the dirty cup she brought for tea, but she didn't bring anything at all. We mentioned lactose intolerance, but she generously poured whipped cream. And there were only two of us in the entire restaurant.
Atmosphere: 4
Food: 2
Service: 1
Nice private event, well done!
Atmosphere: 5
Food: 5
Service: 5
Wonderful experience at WLG from start to finish! Excellent food, service, and atmosphere.
Atmosphere: 5
Food: 5
Service: 5
So had a poor experience this time. My wife and I don't live far away and walked there. We been here many times over the years. Very hit or miss, mostly miss unfortunately. We want to support them and do but it's getting hard.
My wife was there a couple weeks ago with clients from Texas and had a great dinner. Crazy expensive but was very good she says. Her clients were very sceptical as it looked rundown/not maintained, but loved the steaks.
Today we were there for an afternoon treat and had good service but opted for a light snack and some drinks. We had a pizza with drinks. Drinks were fine, pizza looked and tasted like a kid that had never cooked made it for class project. Honestly a frozen pizza from store would have been much better.
Always cozy and great setting here, but needs a pile of TLC. If you want to charge the prices you do and have the rustic atmosphere awesome, I'm all in. But rustic and rundown are 2 entirely different things. I'm not sure you realize this. Take an honest look around that place. I'm not being harsh, just honest.
Atmosphere: 3
Food: 2
Service: 4
Very unique and pleasant restaurant. Tucked away along the river in very beautiful area. I visited on a Wednesday and it wasn’t very busy at all. Menu is not large but has something everyone. Price $$$ was on the high end but food was really good, quality of ingredients were amazing.
Would return and explore more items on the menu.
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
We were a group of 16. There wasn't anyone else in the restaurant at 6 pm on a Sunday. I ordered an $80 strip loin that came as only a piece of meat ( no potatoes or vegetables).I ordered it medium rare and it came well done. They replaced it but only after everyone was finished eating.
Disappointed with everything..... for $80 you should get a steak as ordered.
Atmosphere: 1
Food: 1
Service: 3
Met friends for dinner on a tuesday night .
We picked this as we love the ambiance and in the past have super enjoyed the patio
Nice special occasion spot - with interesting menus items - fine dining prices.
On night we ate there were a low number of other guests.
Atmosphere: 4
Food: 4
Service: 4
Was a great experience, my steak was cooked to perfection and the service was top notch. The building and grounds were beautiful and getting a seat was a breeze. I highly recommend this place for your next date night
Atmosphere: 5
Food: 5
Service: 5
Phenomenal meal
Great value
Locally sourced and high quality
Likely the best service we’ve ever had
Atmosphere: 5
Food: 5
Service: 5
Delicious food, generous portions, great variety — you could go a half dozen times and never repeat a selection! The view and quiet on the patio are unmatched. Our young gentleman server with the earrings was so wonderful, humorous, kind, and quietly attentive.
Atmosphere: 5
Food: 5
Service: 5
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