Dairy Queen Grill & Chill

I ordered a 6 piece chicken strip and union rings, they gave me 8 rings. Plus it costs 26$, it should be criminal to charge me that much for 6 tiny pieces of chicken and not even give me a 1/8th of a entire union

Atmosphere: 1

Food: 1

Service: 1

From the time I got my receipt until I got my blizzard, it took 17 minutes. For one blizzard. By the time I got home my cup holder was half full of melted ice cream. Sick, thanks. Ive never had to eat a blizzard so fast, didnt even get to taste it so now i’ll have to go back for another one, unreal marketing tactic.

Another franchise - as you would expect. The parking lot is very tight and if busy is difficult to get into.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Ice Cream Sundae, Onion Rings, Chicken Strips, Sandwich

If I could do 0 stars I would. I ordered my daughter’s 12th birthday cake in store and broke down exactly how I wanted it. We just cut into it and the entire fudge and cookie layer is missing. When I called to inform them the lady was extremely rude and kept cutting me off. Extremely frustrated as this cake cost me $46 and I had specifically broken down layer by layer what we wanted…all I asked for was to sub the top vanilla layer to be the cotton candy blizzard flavour (not that difficult). They told me to bad and there is nothing they will do. I think it’s really unfortunate the poor customer service out there these day.

Atmosphere: 1

Food: 1

Service: 1

They have a very poor courier service. They are always dozen in numbers working in-store. There was no dine in, no drive thru. But still they made me wait a-lot. They should learn something from Dairy Queen Stony Plains.

Service: 1

Very very slow took them 20 mins to get me sandae and pretzel sticks on drive through just park at front and wait for ever for your order manager need to speed them up

Atmosphere: 4

Food: 3

Service: 1

Recommended dishes: Ice Cream Sundae

worst hidden location. tgey dont give u the food at the window and no dedicated stall for waiting for food so your vehicle must be double parked way better locations

Atmosphere: 1

Food: 3

Service: 1

Best Dairy Queen in all of Alberta

Food is on the cheaper end for Fast food but not really a Big Burger Chain. Ice Cream and Treats are expensive.

Atmosphere: 3

Food: 4

Service: 4

The portion sizes were laughable. Much smaller than any Dairy Queen in Edmonton etc.

Atmosphere: 2

Food: 1

Service: 4

I droped my poutine and they replaced it for me. And food was awesome.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries, Poutine, Chicken Strip Basket, With Zesty Queso

Disappointed with the amount of fries I got, especially for a meal that cost me $22 ?

Atmosphere: 2

Food: 2

Service: 2

I'm not sure who the gentleman was who helped us, but he was amazing!! Great people skills. You might want to train the Barrhead team, as they have none!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ice Cream Sundae, Fries, Chicken Wrap, Hamburger, Cheeseburger, Sandwich, Side of Fries and Side of Onion Rings

There was a literal piece of hard plastic in my blizzard that I bit down on. Skip offered to refund the item but other people should be made aware of this. Not sure if it’s piece of equipment or if it came in a batch of ice cream? Can’t say I’ve ever had good service here.

Overall the store and staff are fine, been here lots, but their mobile ordering is garbage. Ordered through the app for the first time and sent my sister to grab it. Apparently it uses tracking from the app so see where you're at, so the order hadn't even been sent to the store because i wasn't moving towards it. Really annoyed, but I ended up going because it would not let me cancel it on the app. Show up, and it takes over 10 mins to pop up on their system before they can even complete the Order. Something that was supposed to be convenient and fast ended up wasting time. And then when we got home we found out that they didn't add an extra topping we paid for. Overall very annoyed at the online ordering and they need a different system.