I came yesterday with my husband and I was very pleased with our service. The individuals behind the counter were very accommodating, I asked to switch bacon for extra ham in my great Canadian club and they said yes without issue. They made my sub exactly how I wanted it without making me feel stupid (I order weird, likely a spectrum girlie). Both people were kind and smiling and made it easy and quick to order. We’ve come here before and it’s definitely the best subway in spruce/stony.
Atmosphere: 5
Food: 5
Service: 5
JM R
Rose is the absolute best. Always greets you with a smile and builds your subs just the way you want it. I go out of my way to come to this subway just to have Rose make my sub.
Atmosphere: 5
Food: 5
Service: 5
Steph Martel
This location is by far one of the best subways I have been to. You walk in its very clean, and also adequately staffed. Zero wait time. The amount of toppings is really good too. Overall 10/10. Friendly, polite quick. Awsome thanks ladies
Atmosphere: 5
Food: 5
Service: 5
Prabhjot Singh
Really nice staff n food
Atmosphere: 5
Food: 5
Service: 5
James Smith
It was the worst experience. Staff was so Rude.
Atmosphere: 1
Food: 1
Service: 1
Created this account for Reviews
Is this place under new management? Where are the old staff. Fun, kind, polite, quick.. these current, new staff are slowwww, cheap and stingy on toppings.. and I do not appreciate the stare down from the lady behind the till..
Ethan Hollett
To the Subway Team and the Kind Customer — Thank You from the Bottom of My Heart By Debra Hollett I want to extend a truly heartfelt thank you to the incredible Subway employees and the kind customer who were there for me when I experienced a sudden drop in blood sugar while waiting in line. It was a scary and overwhelming moment, but your quick thinking, calm presence, and genuine kindness made all the difference. To the Subway staff — your compassion was clear. You didn’t hesitate to step in, made sure I was okay, and even cleaned up the pop I dropped without a second thought. Your care and humanity went above and beyond anything I expected. And to the customer ahead of me — thank you for your patience and understanding. Your support in that vulnerable moment truly meant the world to me. I walked away feeling not only physically better but also emotionally uplifted. There are good people in this world — and today, I had the privilege of being surrounded by them.
- Debra Hollett
Atmosphere: 5
Food: 5
Service: 5
James Dust
Writing on behalf of the university of Alberta marching band. We placed an order of food for roughly 70 people, this subway was fast and efficient! Rose behind the counter was phenomenal, very friendly and kind. The food was top notch and the marching band all had a great time on our picnic! Thank you subway and Rose.
Atmosphere: 5
Food: 5
Service: 5
Jade Evans
When you put out coupons that say any sub and do not specify footlong, do not tell me when I try to use it that I can’t use it. Any sub means any sub. If it’s only for foot longs then it should say so, as a customer you should honor the coupon as it is because it’s not my problem that it doesn’t read correctly. Horrible experience I’m a regular customer at this location and I will never return. False advertising do better!!!
Atmosphere: 1
Food: 1
Service: 1
Carmen Steinke
Rose is so pleasant! Makes my order perfectly every time! Only location I keep coming back to! Clean, fresh, great tasting food & friendly staff!
Rose has been the employee I deal with most and she is simply outstanding ! Always a smile on her face and she makes the whole experience a 10/10! Thank you Rose for all you do :)
Atmosphere: 5
Food: 5
Service: 5
Celena Coombs
I have been going to this location for many years and their service is wonderful! Rose is always friendly and has a smile on her face😊
Faith Bysterveld
I only come to this location for subway. Rose is fantastic. One day we had a great conversation and now we talk every time i go in. I also always hope to see her every time I come in, she remembers my orders and she seems to genuinely enjoy speaking with me. In my opinion she deserves better then subway, her people skills and kindness should really be valued by this company. Certainty needs a raise or promotion.
Service: 5
William Kuhn
I was having difficulty with my order not going through on my Subway app, so the staff at this location were very helpful in work with me to complete my order. Two staff members worked through the process and prepared 2 excellent sweet chicken Teriyaki subs, possibly the best subs we ever had! Awesome place to get delicious meals!
Atmosphere: 5
Food: 5
Service: 5
Sarah Koeckhoven
This is our favourite Subway to attend locally! Not only is the food and atmosphere great, the staff are amazing! Specially Rose, each time we come in she’s already getting started on our go-to order which she’s memorized. She’s friendly and welcoming.
I came yesterday with my husband and I was very pleased with our service. The individuals behind the counter were very accommodating, I asked to switch bacon for extra ham in my great Canadian club and they said yes without issue. They made my sub exactly how I wanted it without making me feel stupid (I order weird, likely a spectrum girlie). Both people were kind and smiling and made it easy and quick to order. We’ve come here before and it’s definitely the best subway in spruce/stony.
Atmosphere: 5
Food: 5
Service: 5
Rose is the absolute best. Always greets you with a smile and builds your subs just the way you want it. I go out of my way to come to this subway just to have Rose make my sub.
Atmosphere: 5
Food: 5
Service: 5
This location is by far one of the best subways I have been to. You walk in its very clean, and also adequately staffed. Zero wait time.
The amount of toppings is really good too. Overall 10/10. Friendly, polite quick. Awsome thanks ladies
Atmosphere: 5
Food: 5
Service: 5
Really nice staff n food
Atmosphere: 5
Food: 5
Service: 5
It was the worst experience. Staff was so Rude.
Atmosphere: 1
Food: 1
Service: 1
Is this place under new management? Where are the old staff. Fun, kind, polite, quick.. these current, new staff are slowwww, cheap and stingy on toppings.. and I do not appreciate the stare down from the lady behind the till..
To the Subway Team and the Kind Customer — Thank You from the Bottom of My Heart By Debra Hollett I want to extend a truly heartfelt thank you to the incredible Subway employees and the kind customer who were there for me when I experienced a sudden drop in blood sugar while waiting in line. It was a scary and overwhelming moment, but your quick thinking, calm presence, and genuine kindness made all the difference. To the Subway staff — your compassion was clear. You didn’t hesitate to step in, made sure I was okay, and even cleaned up the pop I dropped without a second thought. Your care and humanity went above and beyond anything I expected. And to the customer ahead of me — thank you for your patience and understanding. Your support in that vulnerable moment truly meant the world to me. I walked away feeling not only physically better but also emotionally uplifted. There are good people in this world — and today, I had the privilege of being surrounded by them.
- Debra Hollett
Atmosphere: 5
Food: 5
Service: 5
Writing on behalf of the university of Alberta marching band. We placed an order of food for roughly 70 people, this subway was fast and efficient! Rose behind the counter was phenomenal, very friendly and kind. The food was top notch and the marching band all had a great time on our picnic! Thank you subway and Rose.
Atmosphere: 5
Food: 5
Service: 5
When you put out coupons that say any sub and do not specify footlong, do not tell me when I try to use it that I can’t use it. Any sub means any sub. If it’s only for foot longs then it should say so, as a customer you should honor the coupon as it is because it’s not my problem that it doesn’t read correctly. Horrible experience I’m a regular customer at this location and I will never return. False advertising do better!!!
Atmosphere: 1
Food: 1
Service: 1
Rose is so pleasant! Makes my order perfectly every time! Only location I keep coming back to! Clean, fresh, great tasting food & friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Rose has been the employee I deal with most and she is simply outstanding ! Always a smile on her face and she makes the whole experience a 10/10! Thank you Rose for all you do :)
Atmosphere: 5
Food: 5
Service: 5
I have been going to this location for many years and their service is wonderful! Rose is always friendly and has a smile on her face😊
I only come to this location for subway. Rose is fantastic. One day we had a great conversation and now we talk every time i go in. I also always hope to see her every time I come in, she remembers my orders and she seems to genuinely enjoy speaking with me. In my opinion she deserves better then subway, her people skills and kindness should really be valued by this company. Certainty needs a raise or promotion.
Service: 5
I was having difficulty with my order not going through on my Subway app, so the staff at this location were very helpful in work with me to complete my order. Two staff members worked through the process and prepared 2 excellent sweet chicken Teriyaki subs, possibly the best subs we ever had! Awesome place to get delicious meals!
Atmosphere: 5
Food: 5
Service: 5
This is our favourite Subway to attend locally! Not only is the food and atmosphere great, the staff are amazing! Specially Rose, each time we come in she’s already getting started on our go-to order which she’s memorized. She’s friendly and welcoming.
Atmosphere: 5
Food: 5
Service: 5
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