Had to wait too long. Nacho supreme was made first and it sat there while they fried up the chicken. So the nachos were cold and soggy. The fries were cold. Our order sat on the counter while I waited. Should have gotten it when it was ready. All the tables were dirty. Had to ask for a cloth and clean our table myself.
Atmosphere: 1
Food: 1
Service: 1
The JRASOZ
They are extremely unorganized, food takes forever, no leadership
Atmosphere: 3
Food: 4
Service: 1
Chris “PrdCdn” Elliott
Fine Drive thru was slow... Even though no other customers...
Atmosphere: 3
Food: 3
Service: 2
Lee Chase
I visited this Taco Bell twice in a week. I had to make dietary modifications and had to ask a lot of questions. The gentleman (K.), that took my dine in order, was extremely helpful, patient, nice and knowledgeable. Place was very clean. Good experience, which was different to the last time I visited about a year ago where it was not.
Atmosphere: 5
Food: 5
Service: 5
Jeffery Wells
They missed up my order 3 times in a row! Will not be coming back to this location
Jamie McCormick
My food is never right when I go through drive thru. I guess I should check but they completely forgot my son’s meal tonight and now won’t answer the phone. Pop is basically syrup. I even got Taco Bell items in my bag even though I never ordered it
Food: 1
Service: 1
Allyscia Peabody
Manager and staff were straight up yelling at each other over food not getting out quick enough and had over 4 separate people having to speak to the manager due to the inappropriate workplace settings infront of customers on top of them all waiting well over 25 min if not more for food personally it shouldn’t take 25+ min to make a single crunch wrap. I highly recommend taking business to other taco or chicken places as there’s quite a few in spruce grove that taste better have a healthier work environment for their staff and better efficiency and customer service. Extremely disappointed and disgusted with what I’ve experienced and witnessed other customers experience.
Atmosphere: 1
Food: 4
Service: 1
Josh Gervais
Slowest fast food service I’ve ever experienced. At least 10-15 minutes after ordering. And they forgot the hot sauce.
Atmosphere: 2
Food: 2
Service: 1
Shandra Klausing
I ordered a fries supreme and it looked like slop in a box and I found a hair 🤢🤢
Food: 1
milla
Absolutely amazing service by the Taco Bell team! i asked for special instructions to my order through door dash and they delivered exceptionally!! i am so happy with my experience today and will definitely be ordering again lol! me and my girlfriend have been getting taco bell from this location for years and weve always loved it!! ignore my messy kitchen
Disgusting bathrooms that have urine all over the base of the toilet . No toilet paper in the washroom. Employees attitude leaves little to be desired . Instead of barking at customers maybe treat them a little more respectfully. Tagalog used on the floor in front of customers . Trainee on terminal alone that messed up the order and they expected us to pay for the missing stuff and wait in line again.
Atmosphere: 1
Service: 1
Lauren PHAM
This has to be one of the worst taco bells. The place was filthy. Every single table was dirty and had garbage on it yet only 1 other patron in the store. We had to ask to have a table wiped and the staff member was not to happy to do so and instead of cleaning each table up at that moment, she quickly swept ours and the went back behind the counter and was doing nothing but standing around. The food was cold and not correct order. Would never ever come back to this location again. COMPLETE DUMP! And staff just standing around not caring about the facility or hygiene of this restaurant. Inspectors should do a stop in.
Atmosphere: 1
Food: 1
Service: 1
Blaine
This place is horrendous
Atmosphere: 1
Food: 1
Service: 1
Cole Wade
HORRIBLE customer service! The arrogance and rudeness of the staff is only getting worse. If they mess up your order...and they will....don't go back in hopes they make it right. They will treat you like the problem and refund you without a sorry or a smile. Expect a extra side of attitude too. Whatever happened to accountability and manners? Instead of firing rude people...it's part of the qualifications to be employed there.
Had to wait too long. Nacho supreme was made first and it sat there while they fried up the chicken. So the nachos were cold and soggy. The fries were cold. Our order sat on the counter while I waited. Should have gotten it when it was ready. All the tables were dirty. Had to ask for a cloth and clean our table myself.
Atmosphere: 1
Food: 1
Service: 1
They are extremely unorganized, food takes forever, no leadership
Atmosphere: 3
Food: 4
Service: 1
Fine
Drive thru was slow... Even though no other customers...
Atmosphere: 3
Food: 3
Service: 2
I visited this Taco Bell twice in a week. I had to make dietary modifications and had to ask a lot of questions. The gentleman (K.), that took my dine in order, was extremely helpful, patient, nice and knowledgeable. Place was very clean. Good experience, which was different to the last time I visited about a year ago where it was not.
Atmosphere: 5
Food: 5
Service: 5
They missed up my order 3 times in a row! Will not be coming back to this location
My food is never right when I go through drive thru. I guess I should check but they completely forgot my son’s meal tonight and now won’t answer the phone. Pop is basically syrup. I even got Taco Bell items in my bag even though I never ordered it
Food: 1
Service: 1
Manager and staff were straight up yelling at each other over food not getting out quick enough and had over 4 separate people having to speak to the manager due to the inappropriate workplace settings infront of customers on top of them all waiting well over 25 min if not more for food personally it shouldn’t take 25+ min to make a single crunch wrap. I highly recommend taking business to other taco or chicken places as there’s quite a few in spruce grove that taste better have a healthier work environment for their staff and better efficiency and customer service. Extremely disappointed and disgusted with what I’ve experienced and witnessed other customers experience.
Atmosphere: 1
Food: 4
Service: 1
Slowest fast food service I’ve ever experienced. At least 10-15 minutes after ordering. And they forgot the hot sauce.
Atmosphere: 2
Food: 2
Service: 1
I ordered a fries supreme and it looked like slop in a box and I found a hair 🤢🤢
Food: 1
Absolutely amazing service by the Taco Bell team! i asked for special instructions to my order through door dash and they delivered exceptionally!! i am so happy with my experience today and will definitely be ordering again lol! me and my girlfriend have been getting taco bell from this location for years and weve always loved it!! ignore my messy kitchen
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Disgusting bathrooms that have urine all over the base of the toilet . No toilet paper in the washroom. Employees attitude leaves little to be desired . Instead of barking at customers maybe treat them a little more respectfully. Tagalog used on the floor in front of customers . Trainee on terminal alone that messed up the order and they expected us to pay for the missing stuff and wait in line again.
Atmosphere: 1
Service: 1
This has to be one of the worst taco bells. The place was filthy. Every single table was dirty and had garbage on it yet only 1 other patron in the store. We had to ask to have a table wiped and the staff member was not to happy to do so and instead of cleaning each table up at that moment, she quickly swept ours and the went back behind the counter and was doing nothing but standing around. The food was cold and not correct order. Would never ever come back to this location again. COMPLETE DUMP! And staff just standing around not caring about the facility or hygiene of this restaurant. Inspectors should do a stop in.
Atmosphere: 1
Food: 1
Service: 1
This place is horrendous
Atmosphere: 1
Food: 1
Service: 1
HORRIBLE customer service!
The arrogance and rudeness of the staff is only getting worse. If they mess up your order...and they will....don't go back in hopes they make it right. They will treat you like the problem and refund you without a sorry or a smile. Expect a extra side of attitude too. Whatever happened to accountability and manners?
Instead of firing rude people...it's part of the qualifications to be employed there.
Loved it
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