Ordered for the first time today. Missing most of our order and the sandwiches we did get were gross and missing half the ingredients we ordered. Our drinks were also expired . Very upset.
Atmosphere: 1
Food: 1
Service: 1
Robert
I have been told by the employees there that a large meatball has 8 meatballs, and a supersized is not actually double meat, but has 10. That fact was contradicted by the franchise owner when I went in and was told that it is supposed to have 16 meatballs. So not only were the meatballs short on a few orders, but one delivery order did not include a soda I was supposed to have. But tonight's is what made me the angriest. I ordered a large double-stacked smoked meat sandwich, supersized. The sandwich I received was maybe 1/3 the size of the one I got in the store from the franchise owner. I called and was told by the person on the phone that they used the proper amount of meat. I honestly think I either need to be there to observe them making the sandwich, or I won't be going again. I certainly do not see myself ordering delivery in the near future, if ever.
Atmosphere: 4
Food: 5
Service: 1
Larry Brown
Looked up how many scoops of sea food should be on a 12 inch sandwich. Should be 4 , this outlet only puts on 2.
Rachel Banting
Amazing friendly service. My family stopped here on a road trip and was met with a smile and an exceptionally friendly employee. Very impressed by her !
Service: 5
Liam Goulet
Great food, great service, absolute beauty lunch
Atmosphere: 5
Food: 5
Service: 5
Aiden Thubron
Staff was very friendly and took pride in making my sub. 5/5 experience and food
Atmosphere: 5
Food: 5
Service: 5
Richel McDodd
Bought 4 subs there today. Asked the guy making subs why the lettuce is brown and he told me it was fresh. Lettuce is not brown when it’s fresh. I asked for new lettuce and he said it was cut this morning. Very disappointing. Not that fast service, will be thinking hard about going there again as the vegetables are not fresh. Every MR Sub I go to have very fresh vegetables. The lettuce is also shredded way better at other Mr Sub locations way better. Her there are big chunks of lettuce. Mr.Sub Strathmore owner has reached out and handled this situation bet professional. They will be looking into this and will make sure that these issues are taken care of so there are no more issues like this in the future. I will definitely go back with how professional the owner was.
Atmosphere: 3
Food: 3
Service: 4
Robert G
Great staff and food
Atmosphere: 5
Food: 5
Service: 5
Crostir Sterqi
Amazing experience, exceptional service by the staff, especially Mohdeep, the Sikh guy! 10/10 would come here again!
Atmosphere: 5
Food: 5
Service: 5
Jessica cooke
love this mr.sub!!!!!!! the employees are very kind and the subs are always amazing, glad to have it around:))
Would I go here over subway? Probably, great experience, nice decor and good food, all tied together with kind staff!
Atmosphere: 4
Food: 5
Service: 5
Ian Puckett
Favorite of all subs. Wish there was one in Red Deer!!
Food: 5
Service: 4
New Years CK
Great staff at this location and great food!
Atmosphere: 5
Food: 5
Service: 5
Vance Oslanski
Subs are great, only thing is the lady that works in there. She’s just trying her darndest, but she needs more help. The day I was in there there was people in front of me only two, but by the time I left, there was four behind us and she’s here by yourself. Don’t be so cheap higher, some more staff.
Ordered for the first time today. Missing most of our order and the sandwiches we did get were gross and missing half the ingredients we ordered. Our drinks were also expired . Very upset.
Atmosphere: 1
Food: 1
Service: 1
I have been told by the employees there that a large meatball has 8 meatballs, and a supersized is not actually double meat, but has 10. That fact was contradicted by the franchise owner when I went in and was told that it is supposed to have 16 meatballs. So not only were the meatballs short on a few orders, but one delivery order did not include a soda I was supposed to have. But tonight's is what made me the angriest. I ordered a large double-stacked smoked meat sandwich, supersized. The sandwich I received was maybe 1/3 the size of the one I got in the store from the franchise owner. I called and was told by the person on the phone that they used the proper amount of meat. I honestly think I either need to be there to observe them making the sandwich, or I won't be going again. I certainly do not see myself ordering delivery in the near future, if ever.
Atmosphere: 4
Food: 5
Service: 1
Looked up how many scoops of sea food should be on a 12 inch sandwich. Should be 4 , this outlet only puts on 2.
Amazing friendly service. My family stopped here on a road trip and was met with a smile and an exceptionally friendly employee. Very impressed by her !
Service: 5
Great food, great service, absolute beauty lunch
Atmosphere: 5
Food: 5
Service: 5
Staff was very friendly and took pride in making my sub. 5/5 experience and food
Atmosphere: 5
Food: 5
Service: 5
Bought 4 subs there today. Asked the guy making subs why the lettuce is brown and he told me it was fresh. Lettuce is not brown when it’s fresh. I asked for new lettuce and he said it was cut this morning. Very disappointing. Not that fast service, will be thinking hard about going there again as the vegetables are not fresh. Every MR Sub I go to have very fresh vegetables. The lettuce is also shredded way better at other Mr Sub locations way better. Her there are big chunks of lettuce. Mr.Sub Strathmore owner has reached out and handled this situation bet professional. They will be looking into this and will make sure that these issues are taken care of so there are no more issues like this in the future. I will definitely go back with how professional the owner was.
Atmosphere: 3
Food: 3
Service: 4
Great staff and food
Atmosphere: 5
Food: 5
Service: 5
Amazing experience, exceptional service by the staff, especially Mohdeep, the Sikh guy! 10/10 would come here again!
Atmosphere: 5
Food: 5
Service: 5
love this mr.sub!!!!!!! the employees are very kind and the subs are always amazing, glad to have it around:))
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place for a Sub in Strathmore.
Atmosphere: 5
Food: 5
Service: 5
Would I go here over subway? Probably, great experience, nice decor and good food, all tied together with kind staff!
Atmosphere: 4
Food: 5
Service: 5
Favorite of all subs. Wish there was one in Red Deer!!
Food: 5
Service: 4
Great staff at this location and great food!
Atmosphere: 5
Food: 5
Service: 5
Subs are great, only thing is the lady that works in there. She’s just trying her darndest, but she needs more help. The day I was in there there was people in front of me only two, but by the time I left, there was four behind us and she’s here by yourself. Don’t be so cheap higher, some more staff.
Atmosphere: 5
Food: 4
Service: 3
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