First of all when I was taking my order the worker was walking around with her hair out going everywhere. Like bruh don’t won’t hair in my food!!!! Horrible customer service btw…
Atmosphere: 1
Food: 3
Service: 1
Billy
Papa John’s pizza is way overpriced for what you get. The most mediocre pizza with super thin cardboard crust is not worth the price at all. There was no delivery so they called to tell me I’d have to pick it up. The store is quite run down and the drinks on display are very faded and aren’t very inviting. No pride in ownership at all at the Strathmore location.
Atmosphere: 1
Food: 2
Service: 3
Dustin Redgun
Best pizza in town for me atleast
Caila Badder
Went to pick up some food for my bday came home and opened two boxes of wings that look like this literally no sauce and I had garlic knots that were raw in the middle. Paying for $100 order then have half it looking like that. Came back and was told that’s how they should be and after some convincing was able to get some proper food
Atmosphere: 1
Food: 1
Service: 1
Austin Venturelli
Multiple times i have had horrible customer service at this location.I have called into this store, explained the special that I was looking to order over the phone, been told that the special didn't exist, pulled up their own website, explained that I was looking directly at the special online, then was given the okay for that pricing. Customers should not need to know a franchises specials better than their own employees. This has happened to me more than once.One time I called in, got placed on hold, then made the drive from my work (approx 10min away), arrived at the store while still on hold... and the employees were just hanging out sitting on stools talking rather than taking my order.Now I just had the exact same issue with the special for a 1 topping large pizza (16.99), was told the order would be 20min (perfectly acceptable), drove 7 min to the store, then was told it would still be another 7 min because the employee hadn't put it in the oven yet.The pizza here tastes good for a franchise, and the specials are a decent price... but wow, do they make it hard to be a repeat customer.
Atmosphere: 3
Food: 4
Service: 1
Julie Gardner
I get a Friday night can be busy but it's expected.. telling us it'll be up to 45 minutes but it's been an hour and a half since ordering - they don't pick up the phone.The delivery comes and they hand me the bag to take out the pizza myself.. if you need help you ask don't just hand it to people like it's our job - I'm honestly sick that I had to pay over 40$ for this. Not recommending this place to anyone.
Service: 1
Adrian Hill
Been using this place a while now but has got worse and worse, will never use them again. Horrible customer service by one of the staff there and they will not take orders half the time. Just hang up the phone.
Atmosphere: 1
Food: 1
Service: 1
Brett Walker
Cold an hour late. Disappointed.
Shelly F
Pizza was ready promptly, prices are fair, good opportunities to customize your pizza. Ordered 2 large pizza and one pizza (chicken & back bacon) was more loaded than the other (spicy meat lovers). Both tasted great.
Just ordered pizza from this location just as good if not better than some of the pizza places in town had the butter chicken and Donair pizza and enjoyed both
Jon Langen
Regular price pizza: $23.00Pizza apparently at 50% off: $17.68Manager offers 25% off instead, $17.68SCAMMERS, ORDER PIZZA HUT INSTEAD!!I will never order from this location again, makes my wife happy, she says tastes like cardboard anyway…save time, money and flavour, order anywhere else!!!!!!
Marian Ladd
Said delivery they didn't listen. We waited 1.5 hrs after we ordered and still no delivery. We phoned and they told us it was sitting on the shelf for us to pick up.
Julie Andrews
Raw garlic knots, literally raw dough. Three different bites. Same plate because we tried again. Picked up 20 minutes ago. Bannana pepper is Rotten, skimped on the ham on the Hawaiian. The pepperoni pizza was good though. So was the stuffed crust.
Crystal Solis
Great customer service! In a past order, we had some complaints. The manager contacted us directly and offered us to try again. They did and this time the food was delicious just like Papa John's always has been. Definitely I recommend this Papa John's location. The staff is kind, manager knows what he's doing and food is great. Thank you Papa John's Strathmore management!
First of all when I was taking my order the worker was walking around with her hair out going everywhere. Like bruh don’t won’t hair in my food!!!! Horrible customer service btw…
Atmosphere: 1
Food: 3
Service: 1
Papa John’s pizza is way overpriced for what you get. The most mediocre pizza with super thin cardboard crust is not worth the price at all.
There was no delivery so they called to tell me I’d have to pick it up. The store is quite run down and the drinks on display are very faded and aren’t very inviting. No pride in ownership at all at the Strathmore location.
Atmosphere: 1
Food: 2
Service: 3
Best pizza in town for me atleast
Went to pick up some food for my bday came home and opened two boxes of wings that look like this literally no sauce and I had garlic knots that were raw in the middle. Paying for $100 order then have half it looking like that. Came back and was told that’s how they should be and after some convincing was able to get some proper food
Atmosphere: 1
Food: 1
Service: 1
Multiple times i have had horrible customer service at this location.I have called into this store, explained the special that I was looking to order over the phone, been told that the special didn't exist, pulled up their own website, explained that I was looking directly at the special online, then was given the okay for that pricing. Customers should not need to know a franchises specials better than their own employees. This has happened to me more than once.One time I called in, got placed on hold, then made the drive from my work (approx 10min away), arrived at the store while still on hold... and the employees were just hanging out sitting on stools talking rather than taking my order.Now I just had the exact same issue with the special for a 1 topping large pizza (16.99), was told the order would be 20min (perfectly acceptable), drove 7 min to the store, then was told it would still be another 7 min because the employee hadn't put it in the oven yet.The pizza here tastes good for a franchise, and the specials are a decent price... but wow, do they make it hard to be a repeat customer.
Atmosphere: 3
Food: 4
Service: 1
I get a Friday night can be busy but it's expected.. telling us it'll be up to 45 minutes but it's been an hour and a half since ordering - they don't pick up the phone.The delivery comes and they hand me the bag to take out the pizza myself.. if you need help you ask don't just hand it to people like it's our job - I'm honestly sick that I had to pay over 40$ for this. Not recommending this place to anyone.
Service: 1
Been using this place a while now but has got worse and worse, will never use them again. Horrible customer service by one of the staff there and they will not take orders half the time. Just hang up the phone.
Atmosphere: 1
Food: 1
Service: 1
Cold an hour late. Disappointed.
Pizza was ready promptly, prices are fair, good opportunities to customize your pizza. Ordered 2 large pizza and one pizza (chicken & back bacon) was more loaded than the other (spicy meat lovers). Both tasted great.
Always good
Restaurantji Recommends
Just ordered pizza from this location just as good if not better than some of the pizza places in town had the butter chicken and Donair pizza and enjoyed both
Regular price pizza: $23.00Pizza apparently at 50% off: $17.68Manager offers 25% off instead, $17.68SCAMMERS, ORDER PIZZA HUT INSTEAD!!I will never order from this location again, makes my wife happy, she says tastes like cardboard anyway…save time, money and flavour, order anywhere else!!!!!!
Said delivery they didn't listen. We waited 1.5 hrs after we ordered and still no delivery. We phoned and they told us it was sitting on the shelf for us to pick up.
Raw garlic knots, literally raw dough. Three different bites. Same plate because we tried again. Picked up 20 minutes ago. Bannana pepper is Rotten, skimped on the ham on the Hawaiian. The pepperoni pizza was good though. So was the stuffed crust.
Great customer service! In a past order, we had some complaints. The manager contacted us directly and offered us to try again. They did and this time the food was delicious just like Papa John's always has been. Definitely I recommend this Papa John's location. The staff is kind, manager knows what he's doing and food is great. Thank you Papa John's Strathmore management!
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