Been there 3 times latley. Such a waste of time everytime. Kept trying to give them a chance. The first 2 times I walked out. I ordered what they had the last time but it was gross. I will never be back there. They haven't had anything people want to order. Why even be open?
Atmosphere: 1
Food: 1
Service: 1
Sierra Ebbesen
We had a great experience, clean, and they were NOT skimpy with the toppings, friendly staff overall great subway location.
Atmosphere: 4
Food: 5
Service: 5
Addy Kochain
I have been going to this Subway since it opened probably 10 years ago. The service was consistently great until recently.
Today I had basic sub and the gentleman making my sub was stingy with the toppings and had to ask him a couple times to add more for the proper amount - almost half of my sub had no toppings as they were inconsistently laid out.
I have never ever had to ask a Subway employee anywhere in Canada to add the proper amount of toppings on a sub before until today.
Then when it came to apply sauces he just drowned my sub with 4 passes of each. Usually it’s about two passes per sauce - and you get asked if you want more or salt and pepper. None of that today…he just drowned it.
In addition, from start to finish and paying he barely spoke English and wasn’t very friendly at all.
Reading the previous comments I also experienced coming in to this location in the evening craving a certain sandwich and being told they are out of meat or toppings for subs I wanted.
I haven’t seen a local Sylvan Lake resident work this location in recent years unfortunately either…
I found the service was far better when it was local Sylvan Lake residents who grew up in the community such as motivated high school kids, college students, entry level young adults and other local staff who would actually be friendly, clear in their communication, joke around with you or each other and even give you service with a smile.
I also noticed that before I always got a paper bag for my sub when it was to go…now since these employee changes I have to ask every time…considering a basic foot long sub costs nearly $12 I could at least get in a bag.
I can honestly say that I have been avoiding this Subway now because of the inconsistent service.
Guess it’s better for my diet and wallet anyway.
Atmosphere: 2
Food: 2
Service: 2
James Cheff
It's like Bangladesh
Atmosphere: 1
Food: 1
Service: 1
Jason Wilson
You couldn't pay me to eat it. Absolute ZERO standards anymore. We miss the old subway employer and employees. These people need to go.
Atmosphere: 1
Food: 1
Service: 1
Vishal Patel
Restaurant smells like sweaty gym shoes.
Atmosphere: 1
Food: 1
Service: 1
Alana Montgomery
Arsh made 2 very tasty subs tonight and they were made perfectly with no errors!
Atmosphere: 5
Food: 5
Service: 5
Dale Plamondon
on Tuesday and Thursday night there has been alot of products not available for the sub they offer for the last 6months with no explanation for it. so I know I am only one customer but I'm sure there are others that feel the same way. With that I will be moving on to a restaurant that can provide the service and menu that is advertised. One disconnected customer!!!!!
Atmosphere: 1
Food: 1
Service: 1
Liam Ryan
Constantly cancels online orders and when I have gone inside to order, it’s been slow and they are out of most things that are needed for their popular sandwiches. Pretty sad example for a franchise.
Atmosphere: 1
Food: 1
Service: 1
J C
Literally are always out of something, weather it be meat, sauce, dried onion, or even bread... I dont understand a sub place not having major toppings, it would be different if it was once an awhile but its every single time ive visited this location.
My wife and I ate at this Subway location two days ago and both suffered severe food poisoning, leaving us ill for 48 hours.. I’m deeply disappointed and won’t return.
Atmosphere: 1
Food: 1
Service: 1
Darren Langley
Despite the simplicity of making a sandwich, this place consistently gets it wrong. From incorrect orders to poor quality, my experiences here have been frustrating. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
J Saes
Every SINGLE time i have been to this subway they are out of majority of the meats and veggies. Complained to staff and was informed “the owner doesn’t order more until the day before”. Yeahhhh that seems to be working out great hey
Atmosphere: 1
Food: 1
Service: 1
Empower UR Truthlife
They False advertise 5$ breakfast sandwich without breakfast bun. Just to charge you Extra $$$ Breakfast without coffee it's a total FAIL. You go to get serve they make you feel Not Welcome like you disturbing their tranquility.
* I used to go elsewhere in Subway in BC, then really love it but not anymore in Alberta the Franchise goes down the Hill it's a Ripped Off Money & Time !
I wouldn't never go back for sure
John Obelienius
Would give negative stars ... They never have any ingredients because the owners are cheap ..tried to ask for two slices of pepperoni as a substitute for no having bacon ..was told not that costs more .....subway corporate should look into the crooks that own this shop and the bad rep it's giving subway
Been there 3 times latley. Such a waste of time everytime. Kept trying to give them a chance. The first 2 times I walked out. I ordered what they had the last time but it was gross. I will never be back there. They haven't had anything people want to order. Why even be open?
Atmosphere: 1
Food: 1
Service: 1
We had a great experience, clean, and they were NOT skimpy with the toppings, friendly staff overall great subway location.
Atmosphere: 4
Food: 5
Service: 5
I have been going to this Subway since it opened probably 10 years ago. The service was consistently great until recently.
Today I had basic sub and the gentleman making my sub was stingy with the toppings and had to ask him a couple times to add more for the proper amount - almost half of my sub had no toppings as they were inconsistently laid out.
I have never ever had to ask a Subway employee anywhere in Canada to add the proper amount of toppings on a sub before until today.
Then when it came to apply sauces he just drowned my sub with 4 passes of each. Usually it’s about two passes per sauce - and you get asked if you want more or salt and pepper. None of that today…he just drowned it.
In addition, from start to finish and paying he barely spoke English and wasn’t very friendly at all.
Reading the previous comments I also experienced coming in to this location in the evening craving a certain sandwich and being told they are out of meat or toppings for subs I wanted.
I haven’t seen a local Sylvan Lake resident work this location in recent years unfortunately either…
I found the service was far better when it was local Sylvan Lake residents who grew up in the community such as motivated high school kids, college students, entry level young adults and other local staff who would actually be friendly, clear in their communication, joke around with you or each other and even give you service with a smile.
I also noticed that before I always got a paper bag for my sub when it was to go…now since these employee changes I have to ask every time…considering a basic foot long sub costs nearly $12 I could at least get in a bag.
I can honestly say that I have been avoiding this Subway now because of the inconsistent service.
Guess it’s better for my diet and wallet anyway.
Atmosphere: 2
Food: 2
Service: 2
It's like Bangladesh
Atmosphere: 1
Food: 1
Service: 1
You couldn't pay me to eat it. Absolute ZERO standards anymore. We miss the old subway employer and employees. These people need to go.
Atmosphere: 1
Food: 1
Service: 1
Restaurant smells like sweaty gym shoes.
Atmosphere: 1
Food: 1
Service: 1
Arsh made 2 very tasty subs tonight and they were made perfectly with no errors!
Atmosphere: 5
Food: 5
Service: 5
on Tuesday and Thursday night there has been alot of products not available for the sub they offer for the last 6months with no explanation for it. so I know I am only one customer but I'm sure there are others that feel the same way. With that I will be moving on to a restaurant that can provide the service and menu that is advertised. One disconnected customer!!!!!
Atmosphere: 1
Food: 1
Service: 1
Constantly cancels online orders and when I have gone inside to order, it’s been slow and they are out of most things that are needed for their popular sandwiches. Pretty sad example for a franchise.
Atmosphere: 1
Food: 1
Service: 1
Literally are always out of something, weather it be meat, sauce, dried onion, or even bread... I dont understand a sub place not having major toppings, it would be different if it was once an awhile but its every single time ive visited this location.
Restaurantji Recommends
My wife and I ate at this Subway location two days ago and both suffered severe food poisoning, leaving us ill for 48 hours.. I’m deeply disappointed and won’t return.
Atmosphere: 1
Food: 1
Service: 1
Despite the simplicity of making a sandwich, this place consistently gets it wrong. From incorrect orders to poor quality, my experiences here have been frustrating. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Every SINGLE time i have been to this subway they are out of majority of the meats and veggies. Complained to staff and was informed “the owner doesn’t order more until the day before”. Yeahhhh that seems to be working out great hey
Atmosphere: 1
Food: 1
Service: 1
They False advertise 5$ breakfast sandwich without breakfast bun. Just to charge you Extra $$$ Breakfast without coffee it's a total FAIL. You go to get serve they make you feel Not Welcome like you disturbing their tranquility.
* I used to go elsewhere in Subway in BC, then really love it but not anymore in Alberta the Franchise goes down the Hill it's a Ripped Off Money & Time !
I wouldn't never go back for sure
Would give negative stars ... They never have any ingredients because the owners are cheap ..tried to ask for two slices of pepperoni as a substitute for no having bacon ..was told not that costs more .....subway corporate should look into the crooks that own this shop and the bad rep it's giving subway
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