Tim Hortons

4 Erickson Dr, Sylvan Lake
(403) 887-1068

Recent Reviews

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Gena Lafleur

I always have awesome service great . The staff at Tim Hortons are awesome 😊

Atmosphere: 5

Food: 5

Service: 5

Tristin

Everything takes forever here and there's no consistency

Atmosphere: 1

Food: 1

Service: 1

Simba Dada

Good food for good people

Atmosphere: 5

Food: 5

Service: 5

Lindsay Page

April especially is AMAZING best customer service ever!!!!

Atmosphere: 5

Food: 5

Service: 5

Paul Kennedy

Always friendly, greeted like family every visit, food and drink always fresh!
Jane always happy no matter how busy.
Great crew overall!

Atmosphere: 5

Food: 5

Service: 5

Paul Sirois

Predictably fine.

James

The coffee is always fresh, even just before closing! Everyone I've interacted with at this Tim's have always been super nice! Raj and the night crew are always great to talk to and have a laugh with!

Amber Jackson

Luzy and the crew are awesome

Atmosphere: 5

Food: 5

Service: 5

Mandeep Singh Bains

Excellent customer service. Ms. Jade is excellent at her work. This Tim Hortons is always a stop by.

Atmosphere: 5

Food: 5

Service: 5

TARA

WHY is this person Honey still employed there? She is the worst employee I have ever encountered at any restaurant. She is RUDE to customers ans have witnessed her treat employees terribly. Will not go back as lomg as she is still working there.

Atmosphere: 1

Food: 1

Service: 1

Jaclyn Clements

The manager, Honey, is so rude!! She took my order wrong and then blamed me. It was a simple order. She also yelled at me while I had my kids in the car, the kids even commented on how rude she was. I have never seen costumer service so bad there! And that’s who we have training young employees about customer service? This industry is doomed!

Mrchompy 14

Luzy and the crew are absolutely
amazing, the donuts are always fresh.

Atmosphere: 5

Food: 5

Service: 5

Jennifer Element

Constantly sold out of items. Don’t ever ask for no tomato, clearly they are wasting my time asking as they never give me what I order!!! Recently, I made two separate orders at the same time. Paid for both orders which had coffee in both, only for the employee to ask for one of them back. She told me it wasn’t mine. IT WAS AND I PAID FOR IT!!!
Today was the last straw with patience as scan and pay can’t be used on two separate orders. Then as I leave the window I realize we’re missing items. He apologized.
If they take your order without planning on giving that to you, why bother???! 🤣
This place is going down hill. Don’t bother getting in the drive thru anytime past 11 o’clock as you’ll be waiting. You may as well go in and make your own sandwich 🙄😡

Atmosphere: 1

Food: 2

Service: 1

Tina Thiel

The best service is in the morning and friendly service all the time.

Parking: Lots of parking

Kid-friendliness: Nice for kids

Wheelchair accessibility: Yes

Mrmud2u

They have pretty good crew on the drive thru in the mornings. They're consistent !

Atmosphere: 5

Food: 5

Service: 5

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