I never leave reviews, but had to this time. After working a 12 hour shift I go through the drive thru and order a spicy chicken combo. I get home and got a single burger instead. Fries were ice cold too. Had to drive back to the store for a refund. Last time I'll ever patron this Wendy's sad wetaskiwin has so little options that they can care so little and get away with it.
Jason Popowniak
Wendys is always a staple, good food. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Jeanette Green
Pooja the manager is ignorant. Instead of helping my husband with an exchange of the wrong menue item that was the fault of Wendy's she decided to argue instead . All we wanted was what we ordered. Very poor customer service. Thumbs down.
Atmosphere: 1
Food: 1
Service: 1
Aaron Cameron
Breakfast is until 10:30 not 10:23. You should have it available. Won't be back again. Lied about being out of eggs. Right... I guess you don't want customers. Waited in line and right before we went ahead, at 10:23, they turned the signs around in front of us.
Atmosphere: 1
Food: 1
Service: 1
carson pomeroy
Ordered a bacon deluxe only to find a single half burnt piece of bacon. I understand this is fast food but come on guys. This is after the waiter had asked for my order and once I had started to give it to them they then asked me to “Please hold on a minute while I get ready” Come on people. do better.
Atmosphere: 1
Food: 1
Service: 1
Jed Master
Fix the parking lot! Just about lost all my filings and the front end of the truck!!! Don't be so cheap!
Atmosphere: 3
Food: 4
Service: 4
Rick Boron
Always fast and friendly staff. Food is top line for fast food
Atmosphere: 5
Food: 5
Service: 5
Dakota Bennett
While I was waiting to order I could just tell I would regret it. I did end up regretting it. I feel bad for the people who eat hear regularly
Atmosphere: 1
Food: 2
Service: 1
Shlappy Jacks
Took 10 minutes to get a large fries. The entire staff was frustrated and talking badly about each other right the customers. I felt uncomfortable being there. No one respected the manager and she was feeble and not managing the situation. My fries were mixed 50/50 stale and fresh with too much oil and salt.
Keith Kenney
Stopped in for a quick bite on our way home from an appointment. Food was decent, service was quick and friendly. Parking lot leaves a lot to be desired like any of these Tim Horton's/Wendy's drive-throughs but overall good experience.
IF THEY PARK YOU DON'T DO IT!!It was a horrible experience this time. I went through the drive through. Ordered on the app for 3 kids meals 2 of them being chicken nuggets and than I think it was 2 jbc or something like that. They parked us for the order but they kept telling us that we had order to pick up in stores witch was the case as I've got 4 kids from age 3 months to 6 years old. So no way am I bringing the kids in. But any ways they parked us for the chicken nuggets. We waited 15 minutes in the parking lot were they told us they would find our car. So I called asking about my order as there has been many cars gone through and gotten their order. They told me it was sitting on the counter waiting for me to pick it up. But yet they parked me they told me that it would be brought out to us. And yet they asked to come inside to grab it. I don't think that's how it should work. Was called a lier about them saying I ordered as pick up in-store. Need less to say I will never be parked again. I'll tell them to make the food faster. I called March 29 2024.
Atmosphere: 1
Food: 3
Service: 1
Christina Zahacy
I stopped 4 the 5 dollar breakfast, Mary served me .through drive through.she was so kind and friendly, very nice in the morning, also the food was yummy, fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Mary Elizabeth Seto
Worst Wendy’s I have ever been too! I’m on a restricted diet due to having diabetes so I eat no carbs. I ordered two paddies, two cheese and bacon. The cashier tried to charge me for two burgers says he is not allowed to sell single paddies alone. I literally order like this at every other Wendy’s no problem!! And the attitude after that. Like why have an option to sell them alone if you can’t use it. Won’t be coming back here again
Atmosphere: 1
Food: 1
Service: 1
Elysha Love
Staff is rude and incredibly slow. Food is cold and gross. Won't be back. Fries were barely even half full. Looked in the bag thinking they must have spilled but nope. Completely empty. Very disappointing paying extra money for
Atmosphere: 1
Food: 1
Service: 1
ebleyes
It's always up and down in this location. The person handing me my order seemed bothered that he had to fulfill the order, snapping the lid with the palm of his hand and not wearing gloves, giving it to me while his back was facing me. The order was missing many items, and the plastic utensils were also missing. I guess I have to eat the salad with my hands.
I never leave reviews, but had to this time. After working a 12 hour shift I go through the drive thru and order a spicy chicken combo. I get home and got a single burger instead. Fries were ice cold too. Had to drive back to the store for a refund. Last time I'll ever patron this Wendy's sad wetaskiwin has so little options that they can care so little and get away with it.
Wendys is always a staple, good food. Fast service.
Atmosphere: 5
Food: 5
Service: 5
Pooja the manager is ignorant. Instead of helping my husband with an exchange of the wrong menue item that was the fault of Wendy's she decided to argue instead . All we wanted was what we ordered. Very poor customer service. Thumbs down.
Atmosphere: 1
Food: 1
Service: 1
Breakfast is until 10:30 not 10:23. You should have it available. Won't be back again. Lied about being out of eggs. Right... I guess you don't want customers. Waited in line and right before we went ahead, at 10:23, they turned the signs around in front of us.
Atmosphere: 1
Food: 1
Service: 1
Ordered a bacon deluxe only to find a single half burnt piece of bacon. I understand this is fast food but come on guys. This is after the waiter had asked for my order and once I had started to give it to them they then asked me to “Please hold on a minute while I get ready” Come on people. do better.
Atmosphere: 1
Food: 1
Service: 1
Fix the parking lot! Just about lost all my filings and the front end of the truck!!! Don't be so cheap!
Atmosphere: 3
Food: 4
Service: 4
Always fast and friendly staff. Food is top line for fast food
Atmosphere: 5
Food: 5
Service: 5
While I was waiting to order I could just tell I would regret it. I did end up regretting it. I feel bad for the people who eat hear regularly
Atmosphere: 1
Food: 2
Service: 1
Took 10 minutes to get a large fries. The entire staff was frustrated and talking badly about each other right the customers. I felt uncomfortable being there. No one respected the manager and she was feeble and not managing the situation. My fries were mixed 50/50 stale and fresh with too much oil and salt.
Stopped in for a quick bite on our way home from an appointment. Food was decent, service was quick and friendly. Parking lot leaves a lot to be desired like any of these Tim Horton's/Wendy's drive-throughs but overall good experience.
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
IF THEY PARK YOU DON'T DO IT!!It was a horrible experience this time. I went through the drive through. Ordered on the app for 3 kids meals 2 of them being chicken nuggets and than I think it was 2 jbc or something like that. They parked us for the order but they kept telling us that we had order to pick up in stores witch was the case as I've got 4 kids from age 3 months to 6 years old. So no way am I bringing the kids in. But any ways they parked us for the chicken nuggets. We waited 15 minutes in the parking lot were they told us they would find our car. So I called asking about my order as there has been many cars gone through and gotten their order. They told me it was sitting on the counter waiting for me to pick it up. But yet they parked me they told me that it would be brought out to us. And yet they asked to come inside to grab it. I don't think that's how it should work. Was called a lier about them saying I ordered as pick up in-store. Need less to say I will never be parked again. I'll tell them to make the food faster. I called March 29 2024.
Atmosphere: 1
Food: 3
Service: 1
I stopped 4 the 5 dollar breakfast, Mary served me .through drive through.she was so kind and friendly, very nice in the morning, also the food was yummy, fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Worst Wendy’s I have ever been too! I’m on a restricted diet due to having diabetes so I eat no carbs. I ordered two paddies, two cheese and bacon. The cashier tried to charge me for two burgers says he is not allowed to sell single paddies alone. I literally order like this at every other Wendy’s no problem!! And the attitude after that. Like why have an option to sell them alone if you can’t use it. Won’t be coming back here again
Atmosphere: 1
Food: 1
Service: 1
Staff is rude and incredibly slow. Food is cold and gross. Won't be back. Fries were barely even half full. Looked in the bag thinking they must have spilled but nope. Completely empty. Very disappointing paying extra money for
Atmosphere: 1
Food: 1
Service: 1
It's always up and down in this location. The person handing me my order seemed bothered that he had to fulfill the order, snapping the lid with the palm of his hand and not wearing gloves, giving it to me while his back was facing me. The order was missing many items, and the plastic utensils were also missing. I guess I have to eat the salad with my hands.
Atmosphere: 1
Food: 1
Service: 1
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