Good morning, anc b-dub. I'm from Tucson AZ and I was in your place last weekend and I have to say , the heating situation there is criminal. Anchorage is still in Alaska? Why is the temperature in your place such a problem... I was warned by some family members that I may be cold inside the restaurant but I was not ready to be as uncomfortable as I was. I spoke to the manager and she asked did I have any suggestions...? The answer became a space heater for our table.. ? it's seemed to be the the normal answer. The service was very good and pleasant for the most part. The chicken was not freshly cooked, tasted like leftovers. I ask the people I was with if this is what happens every football weekend and the answer was yes. Here we have more than one b-dub so they have to compete for customers. Your place was almost empty on a football Sunday. I suggest you focus on being more customer centered, because you seem to be struggling in that area... Have a good day and "fry them hard"
Atmosphere: 1
Food: 2
onjulraz
Went here during the World Series. Ordering took forever and the food took half an hour - which would have been fine if the order wasn't wrong. It took another twenty minutes to get the waitress back to the table. Game ended before we had the right meals.
Very understaffed; definitely an issue with management
Atmosphere: 4
Food: 1
Service: 1
David Brennan
Nolan is the man!!!
Service: 5
AKRobby
B-Dubs, good stuff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles, Wings
Johnny Pirkle
Our waitress was excellent. Food was good only reason for the four stars is they were a little slim on the fried pickles and fries.
Smallest wings I’ve ever seen. Over cooked and dry. I mentioned it to the waitress and she said everyone says that, so it might be normal for Alaska. Baby carrots instead of spears and giant hunks of celery. Restroom was terrible. Didn’t appear busy for an early Sunday evening. Love BWW, just not the Anchorage location.
Atmosphere: 3
Food: 1
Service: 4
Steve Watson
If I could give them a zero I would. I walked in and sit down in the bar section. I was told to sit anywhere by the hostess at the door. I sit down and the girl and guy waiting tables walked by me numerous times before being asked by the guy if I had been waited on. He returned with a menu and said that Pedro would be with me shortly. I waited 10 more minutes and no one ever came back. I walked out around that time after 20 minutes of no service. I do not live in the area and did not get a chance to order anything so I am not concerned about being reimbursed. Thank!
Atmosphere: 1
Service: 1
R J
Host was rude, food was mediocre ,and took forever to cash out
Atmosphere: 2
Food: 3
Service: 1
Dan Burner
Never again for this location. This was 2 years ago and I feel the need to make sure this is known. There were no booths available in the central dining area (which they were using only 25% of their seating at the time) so asked to be seated in the booths outside of that area, they said no. I asked the manager directly, "so you will refuse to service us, if we sit in one of these booths?" the answer was "yes." We left immediately and have never returned.
Unsanitary. Staff was extremely slow and ignored us for a majority of the visit to the point where we had to flag them down for anything we needed. Food was good but we got the wrong wings and it took about 30 minutes to come out with 20 wings. The staff were flirting with each other in front of us and our child while we were eating. Fruit flies were everywhere around our table and tried to get on our food as well.
Atmosphere: 1
Food: 3
Service: 1
Captain Autismo
I was beyond disappointed with this last trip to Buffalo Wild Wings. This was on the 15th of July that we went. It wasn't super busy. They were only seating the bar at the time, which was not full.
The waitress who took our order did not bring us the food, someone else brought it out and brought it to the wrong table. At the other table, the person sitting there started eating off it. The waitress tried to bring it to our table after knowing that. In what world is that okay? When challenged on it, she attempted to fix it by saying they would just remake some of it and bring it back. At that point, I don't want the food someone else has eaten off of just remake it all and call it a loss. It is not that hard to have food safety standards.
It only got worse after we left when I noticed they had given my 5 year old daughter milk expired by 21 days. I didn't connect the dots while we were there that she wasn't drinking her milk.
It is absolutely unacceptable, and I will never be going here again.
Kid-friendliness: Check the milks' expiration date these guys don't care about serving kids spoiled milk.
Atmosphere: 3
Food: 1
Service: 1
Chris Chris
Loved the food here! I wish I had gotten the employees name, but she had great customer service. We will be back
Atmosphere: 5
Food: 5
Service: 5
explorerfit
Bad customer service, poor performance waiter too slow and can't even get the right orders.
Sade' Y.
Kid-friendliness: Staff was friendly, patient, and engaged with our children.
Unable to get veteran day meal
Good morning, anc b-dub. I'm from Tucson AZ and I was in your place last weekend and I have to say , the heating situation there is criminal. Anchorage is still in Alaska? Why is the temperature in your place such a problem... I was warned by some family members that I may be cold inside the restaurant but I was not ready to be as uncomfortable as I was. I spoke to the manager and she asked did I have any suggestions...?
The answer became a space heater for our table.. ? it's seemed to be the the normal answer.
The service was very good and pleasant for the most part. The chicken was not freshly cooked, tasted like leftovers. I ask the people I was with if this is what happens every football weekend and the answer was yes. Here we have more than one b-dub so they have to compete for customers. Your place was almost empty on a football Sunday. I suggest you focus on being more customer centered, because you seem to be struggling in that area... Have a good day and "fry them hard"
Atmosphere: 1
Food: 2
Went here during the World Series. Ordering took forever and the food took half an hour - which would have been fine if the order wasn't wrong. It took another twenty minutes to get the waitress back to the table. Game ended before we had the right meals.
Very understaffed; definitely an issue with management
Atmosphere: 4
Food: 1
Service: 1
Nolan is the man!!!
Service: 5
B-Dubs, good stuff
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Pickles, Wings
Our waitress was excellent. Food was good only reason for the four stars is they were a little slim on the fried pickles and fries.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mild Buffalo Boneless Wings, Cheeseburger, Fried Pickles
Smallest wings I’ve ever seen. Over cooked and dry. I mentioned it to the waitress and she said everyone says that, so it might be normal for Alaska. Baby carrots instead of spears and giant hunks of celery. Restroom was terrible. Didn’t appear busy for an early Sunday evening. Love BWW, just not the
Anchorage location.
Atmosphere: 3
Food: 1
Service: 4
If I could give them a zero I would. I walked in and sit down in the bar section. I was told to sit anywhere by the hostess at the door. I sit down and the girl and guy waiting tables walked by me numerous times before being asked by the guy if I had been waited on. He returned with a menu and said that Pedro would be with me shortly. I waited 10 more minutes and no one ever came back. I walked out around that time after 20 minutes of no service. I do not live in the area and did not get a chance to order anything so I am not concerned about being reimbursed. Thank!
Atmosphere: 1
Service: 1
Host was rude, food was mediocre ,and took forever to cash out
Atmosphere: 2
Food: 3
Service: 1
Never again for this location. This was 2 years ago and I feel the need to make sure this is known. There were no booths available in the central dining area (which they were using only 25% of their seating at the time) so asked to be seated in the booths outside of that area, they said no. I asked the manager directly, "so you will refuse to service us, if we sit in one of these booths?" the answer was "yes." We left immediately and have never returned.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Unsanitary. Staff was extremely slow and ignored us for a majority of the visit to the point where we had to flag them down for anything we needed. Food was good but we got the wrong wings and it took about 30 minutes to come out with 20 wings. The staff were flirting with each other in front of us and our child while we were eating. Fruit flies were everywhere around our table and tried to get
on our food as well.
Atmosphere: 1
Food: 3
Service: 1
I was beyond disappointed with this last trip to Buffalo Wild Wings. This was on the 15th of July that we went. It wasn't super busy. They were only seating the bar at the time, which was not full.
The waitress who took our order did not bring us the food, someone else brought it out and brought it to the wrong table. At the other table, the person sitting there started eating off it. The waitress tried to bring it to our table after knowing that. In what world is that okay? When challenged on it, she attempted to fix it by saying they would just remake some of it and bring it back. At that point, I don't want the food someone else has eaten off of just remake it all and call it a loss. It is not that hard to have food safety standards.
It only got worse after we left when I noticed they had given my 5 year old daughter milk expired by 21 days. I didn't connect the dots while we were there that she wasn't drinking her milk.
It is absolutely unacceptable, and I will never be going here again.
Kid-friendliness: Check the milks' expiration date these guys don't care about serving kids spoiled milk.
Atmosphere: 3
Food: 1
Service: 1
Loved the food here! I wish I had gotten the employees name, but she had great customer service. We will be back
Atmosphere: 5
Food: 5
Service: 5
Bad customer service, poor performance waiter too slow and can't even get the right orders.
Kid-friendliness: Staff was friendly, patient, and engaged with our children.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Traditional Wings, Kids Meal Boneless Wings, Hot, Dirty Dubs Tots, Fried Pickles
Loading...