Kaitlyn and all of the other baristas working here are always lovely. Never, ever disappoint. I see some complaints on here referencing the "red head," and I would just like to say that they are ridiculous. She has always made phenomenal drinks and I don't think I have met a sweeter person in my life. I cannot believe anyone would ever go through the efforts to go on here and complain about her. Simply pitiful. She is lovely and this is my go-to coffee hut for good reason! Thank you for being the best hut in town!
Atmosphere: 5
Food: 5
Service: 5
Tylay Fitzgerald
HORRIBLE ! Do not go to this coffee shop. Other locations are good but this one is awful manager Kaitlyn is awful. Made my drink the wrong way. Did not taste good nor like the others and they told me I had to pay for another instead of being a good barista with customer service and remaking it since it wasn’t what I usually ordered. Barista also said that they use different ingredients than other locations but was told this after my drink was made. Would never go here again.
Mary Kincaid
Last 2 times I’ve gone hoping not to get the red head (sorry don’t know her name). Time before last she didn’t put flavor in at all. Last time I got a sweet brunette that was making my 16oz latte perfectly as I ordered. The red head intervened deciding to add more foam to my 20oz cup to telling her to charge more.
Atmosphere: 2
Food: 3
Service: 2
babs
I love the coffee huts!
Food: 5
Service: 5
Natalie Hogge
My Favorite!! Nitro cold brew
Atmosphere: 5
Food: 5
Service: 5
Parker Butzke
Best coffee in town. Locally owned and conveniently located!
B Mason
This morning, the girl with the red hair was chatting it up with the customers instead of making drinks. This behaviour proceeded even after she handed the drivers their orders.
I voiced my displeasure with being made to wait due to her chattiness. She said, “I talk to my customers to provide good customer experience,” and that “You need to learn patience.”
Being made to wait because your employee wants to have long conversations is ridiculous.
This employees is destroying your revenue. Cars were driving off due to this employees eagerness to hold long conversations and not process the orders through efficiently.
I won’t be back.
Atmosphere: 1
Food: 3
Service: 1
Evelyn Blandino (DesertButterfly)
I don't have a favorite Caffé d'Arte location because they are all great. I think I go to the Lake Otis location most. I love the recipes, I love the girls, the punch cards are a nice bonus. I hope this place never goes away!
Jeff Sanders
Kaitlyn, Lila and Jess on Lake Otis are awesome, always know my order, always so friendly and personable and efficient. Thank you for the COLD drink recommendation on this beautiful summer day. Just what I needed and you make the best coffee ☕ in town ???
I wanted to rate much higher. Product excellent. Majoity of staff excellent. For months the access in and out is jarring and anyone with any kind of pain it is bad. I don't think a grader has been in there to smooth out all the ice formonths. Had to stop going there. Will go back in the spring.
Andrew Wieczorek
Finally gave this place a try. Now I understand why the line is always so long. It takes a significant amount of time to get a hot drink.
The amount of trash bags piled up on the deck, 20 yards from the dumpster was absurd.
The drink was good. But the atmosphere and time to get it was not worth it in my opinion.
Al Strawther
Best way to wake up! Friendly smiles and conversation everyday no matter who opens the window!
Atmosphere: 5
Food: 5
Service: 5
Mya Blue
I love their drinks and all but one barista. I will drive away if it's the lady with the over grown bob haircut. All the other girls are fantastic, but this chick's acts so put out to make a drink and gets it wrong.
Atmosphere: 3
Food: 5
Service: 2
Martha Nelson
The staff is friendly, courteous, and professional.
The coffees and Lotus drinks are delicious! 😋
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn and all of the other baristas working here are always lovely. Never, ever disappoint. I see some complaints on here referencing the "red head," and I would just like to say that they are ridiculous. She has always made phenomenal drinks and I don't think I have met a sweeter person in my life. I cannot believe anyone would ever go through the efforts to go on here and complain about her. Simply pitiful. She is lovely and this is my go-to coffee hut for good reason! Thank you for being the best hut in town!
Atmosphere: 5
Food: 5
Service: 5
HORRIBLE ! Do not go to this coffee shop. Other locations are good but this one is awful manager Kaitlyn is awful. Made my drink the wrong way. Did not taste good nor like the others and they told me I had to pay for another instead of being a good barista with customer service and remaking it since it wasn’t what I usually ordered. Barista also said that they use different ingredients than other locations but was told this after my drink was made. Would never go here again.
Last 2 times I’ve gone hoping not to get the red head (sorry don’t know her name). Time before last she didn’t put flavor in at all. Last time I got a sweet brunette that was making my 16oz latte perfectly as I ordered. The red head intervened deciding to add more foam to my 20oz cup to telling her to charge more.
Atmosphere: 2
Food: 3
Service: 2
I love the coffee huts!
Food: 5
Service: 5
My Favorite!! Nitro cold brew
Atmosphere: 5
Food: 5
Service: 5
Best coffee in town. Locally owned and conveniently located!
This morning, the girl with the red hair was chatting it up with the customers instead of making drinks. This behaviour proceeded even after she handed the drivers their orders.
I voiced my displeasure with being made to wait due to her chattiness. She said, “I talk to my customers to provide good customer experience,” and that “You need to learn patience.”
Being made to wait because your employee wants to have long conversations is ridiculous.
This employees is destroying your revenue. Cars were driving off due to this employees eagerness to hold long conversations and not process the orders through efficiently.
I won’t be back.
Atmosphere: 1
Food: 3
Service: 1
I don't have a favorite Caffé d'Arte location because they are all great. I think I go to the Lake Otis location most. I love the recipes, I love the girls, the punch cards are a nice bonus. I hope this place never goes away!
Kaitlyn, Lila and Jess on Lake Otis are awesome, always know my order, always so friendly and personable and efficient. Thank you for the COLD drink recommendation on this beautiful summer day. Just what I needed and you make the best coffee ☕ in town ???
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I wanted to rate much higher. Product excellent. Majoity of staff excellent. For months the access in and out is jarring and anyone with any kind of pain it is bad. I don't think a grader has been in there to smooth out all the ice formonths. Had to stop going there. Will go back in the spring.
Finally gave this place a try. Now I understand why the line is always so long. It takes a significant amount of time to get a hot drink. The amount of trash bags piled up on the deck, 20 yards from the dumpster was absurd. The drink was good. But the atmosphere and time to get it was not worth it in my opinion.
Best way to wake up! Friendly smiles and conversation everyday no matter who opens the window!
Atmosphere: 5
Food: 5
Service: 5
I love their drinks and all but one barista. I will drive away if it's the lady with the over grown bob haircut. All the other girls are fantastic, but this chick's acts so put out to make a drink and gets it wrong.
Atmosphere: 3
Food: 5
Service: 2
The staff is friendly, courteous, and professional.
Atmosphere: 5
Food: 5
Service: 5
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