Cold Stone Creamery

Extremely rude staff that completely ignore me when I walked in with my wife. The only person that would help us was a shorter brunette. No one else would even look in our direction in the empty store, with four workers standing behind the counter. I know good help is hard to find, but the owner needs to clean house and hire someone that doesn't roll their eyes at being asked to do simple tasks.

Those white girls literally prejudice. We are native and they made our smoothie LITERALLY TASTE LIKE WATER. but made our white friend we had with us a good regular smoothie. We tried asking to remake the smoothie but they didn’t even give me the smoothie. They could’ve at least gave me the same smoothie I had gotten served the first time. Even tho I bought it. They wanted me to charge me more if I wanted it back. And my sisters smoothie they literally REUSED the smoothie they gave her that also tasted like complete garbage literally not a smoothie js water.

Wheelchair accessibility: They literally did that on purpose just cos we are native and one in a handicap spot!!!!

Cold stone is always the bomb!! Try the BOO BATTER to get some strange and unusual lips!

Kid-friendliness: Very kid friendly!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Peanut Butter Cup Perfection

A great experience in all, I came in relatively late last night as I thought it closed at 11, but the girl with the blue glasses was very friendly and still mixed in my toppings and asked me how my night was with a smile. A great place for a quick treat!

Atmosphere: 5

Food: 5

Service: 5

The girls who work here are obviously put out by customers. Eye rolling, acting inconvenienced, etc. honestly, they need to fire all of their staff. It’s that bad. Also, we placed a $60+ order online tonight, and they gave all of our milkshakes (5), to someone else before we came in to get our order. Then they were rude to my husband because it was going to take them a while to remake them.

Atmosphere: 1

Food: 1

Service: 1

Need to tell evening staff there is a time to socialize and a time to work. Two people do not need to be washing dishes during rush. Their productivity and lack of management guidance is a problem

Atmosphere: 1

Food: 1

Service: 1

Some times you want Ice-cream and you gotta have it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cold Stone Creamery Creation in Hand

Awesome

I don’t mind waiting, but don’t cuss and carry on with what you’re doing before finally helping people. Calm down…

Delicious ice cream made up just the way you like it.

Service was really fast but one of the employees was very rude to multiple customers.. don’t recommend if blonde hair girl is there.

Friendly and knowledgeable about the products

Always delicious and the service is always excellent.

replace those 'girly', deaf, inconsiderate teenagers with a better professional worker

three teenage girls working there were very unprofessional. talking very loudly about personal things as well as laughing about spilling a smoothie in the backroom.felt very rushed and took a long time for them to prepare our icecream as they were busy gossiping.tasted good though :)