Shanghai Tea Garden

9150 Jewel Lake Rd, Anchorage
(907) 243-1175

Recent Reviews

Sort by
T

I had never been to the restaurant before. I was excited for dim sum. I placed an online to-go order. I arrived well after the pick up time to find they had not even started prepping the food.

The fact I had to wait 35 minutes honestly isn’t even the issue. The issue is: this place is incredibly dirty. The restaurant itself was completely cluttered with what looked like spoiled food in their fridge. One of the employees had their charging phone resting in the stack of to-go boxes. The same boxes they then grabbed to pack my food.

I honestly didn’t even want to eat any of the food once seeing the place and seeing a bacteria covered iPhone resting in to-go boxes.

Against my better judgment - I tried some of the dumplings. The sesame balls were saturated in oil. The “pan fried” buns were barely fried - just steamed. The rest of the stuff I sampled was honestly pretty gross- but maybe I was just totally turned off by actually seeing the conditions of the restaurant.

I won’t be back.

Kaden

Honestly the best Chinese in anchorage. We had a few different dumplings and mapo tofu. It’s a little slow, but it can be excused because it’s on the spot. The food was phenomenal. Straight up. Will absolutely be back. I recommend the xiao long baos and spicy wontons!!!

Bleu Moon Roesbery

Good menu selection. Food was delicious. Service was friendly.

Joni D

This looks nothing like the picture and I’ve had it in other restaurants and they never did this !!!! I asked the lady about how the mayonnaise was globbed on there!! It’s disgusting!!!!

Kelly Fuller

Fried rice was super dry. The Mongolian beef was more onions than beef, online order took 45 minutes. Wouldn’t recommend !

Atmosphere: 1

Food: 1

Service: 1

bondgirl42

Nice place. Great service. Food was very good. Had broccoli beef and cashew chicken. Both were good.

Atmosphere: 5

Food: 5

Service: 5

Godzilla

Went there today with the goal of ordering a cake. Walked in and was met with rolling eyes from the lady behind the counter after asking one question. I noticed a bakery area to the side with a glass display for their desserts but the display had no baked goods but instead a large can of red bean paste with growing mold. I do not recommend this location as it presented itself to lack customer service and the ability to follow food service guidelines. One star because zero is not possible.

Atmosphere: 1

Food: 1

Service: 1

Robin Mckindy

I ordered sweet and sour chicken and they just deep fried extra large portions of chicken with no onions or green peppers and no carrots in with the chicken and said that they don't cook sweet and sour chicken like that. Also we paid thru the nose for steamed rice and chicken with almonds in them.

Wheelchair accessibility: None

Atmosphere: 2

Food: 2

Service: 2

Shawn Kowalski

I wish it was good because it's close to my house... but it was anything but good. Mongolian beef had zero flavor, like... none. Eggrolls had an off-putting taste. Wantons and fried rice were just ok. I'm not hating to hate! Like I said, I wish it was good, would love a good "go to" Chinese place, this isn't it.

Atmosphere: 5

Food: 2

Service: 2

Michelle gauthier

I love the food and everything tasted so good! We will go there again!

Atmosphere: 5

Food: 5

Service: 5

Harold Barber

Not good. Bad service. Bad food. Dirty.

Atmosphere: 1

Food: 1

Service: 1

chris l

A bit dissapointed, order take about an hour. I don’t care about the wait, I’m used to Asian cooking where good food is prepared with time, but I was wrong with this restaurant. Dimsum was okay, the rest of the food , you’re better off somewhere else. Let’s start with house fried rice, took an hour. Only to be presented with a couple of chicken and a couple of shrimp, that’s it. Then there’s the orange chicken whose slices are bigger than a chicken tender, slices are as big as a fist, hard to eat with that size, sauce isn’t very unique in a good way. Beef dry pot and salt and pepper beef we also had the tofu ….still dissapointed. And all this took an hour, one food at a time. It was our first time, was excited, only to get dissapointed. Hardly touch the food, ended up just bringing it all home so not to waste. Pictures they have doesn’t equate what you get. I’ve gone to all the Chinese restaturant here in anchorage, I still find ORIENTAL Garden on my top list of good Chinese restaurant. Sorry but food taste and serving time I rank this on my bottom list amongst the Chinese restaurant here in anchorage. Your better off going across the street which is the PEKING WOK beside Carrs

Atmosphere: 2

Food: 1

Service: 1

Robert Angasan

Made to order makes for fresh eatings.

Macrae Robinson

Get your food before you pay for pick up. Otherwise you might find yourself after waiting 15 mins having been told 10 mins that you’ve another 20 min wait, and you’ve already paid!!

Food: 4

Service: 1

poidog20

Good food, good service. A little slow, so maybe not the best choice of you're in a hurry, but we'll with the wait.

Loading...