McDonald's
8915 Old Seward Hwy, Anchorage
(907) 344-4231
Recent Reviews
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Looks like using the kiosk is here to stay.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, French Fries
Missing pancakes from Big Breakfast order.
Atmosphere: 3
Food: 3
Service: 1
Food was good, staff were very friendly and helpful. Good place to eat.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheeseburger, French Fries
To be completely honest, this McDonald's is a mess. The manager, Dean or whatever his name is, doesn't seem to know what he's doing. I come here every other day for fresh cookies, and despite always asking for fresh ones, I keep getting cookies that are warm but as hard as a rock. They clearly just warm them up in the microwave.
Today, when I ordered a McChicken, 6-piece chicken nuggets, and fresh French fries for my son, they gave me the McChicken and nuggets, but they didn't look fresh at all they were cold. The manager asked me to park at station 1 to wait for my French fries and charged me $1-something for ranch sauce. When he finally came out with my fresh fries, he handed them to me and told me everything was there, so I left.
But when I checked the bag, there was no ranch sauce, just one pack of ketchup. I called the store four times with no answer, so I went back and happened to run into that manager, Dean. I explained how I had to drive back just for the ranch, and how unhappy I was with the service I always receive here. His response was just to introduce himself, go get the ranch.
He didn't even apologize for the inconvenience or offer any kind of compensation for the mistake. I mean, couldn't he have at least said something like: "I'm sorry about that happened , can I offer you a free meal for your son as an apology?" Nope, all he did was say oh sorry and hand me a bag of cold fry and ranch and that was it.
I told him they really need to stop messing up my orders and that they should give me a fresh fry for all the trouble of driving back. The whole experience is incredibly frustrating and I strongly advise everyone to make sure to ask for their food to be fresh because it's definitely not fresh here.
Visited Homer a few times and everytime we went to mc Donalds the service was not great and a few times the staff was down right rude and disrespectful.
Atmosphere: 3
Food: 3
Service: 3
It's always good.
Absolutely enjoy my time at the Dimond location for McD's, service is always quick, decent and done in a timely manner .
Atmosphere: 4
Food: 5
Service: 5
Always forgetting my nuggets. Paid extra and get nothing.
Atmosphere: 1
Food: 1
Service: 1
It's McDonald's. 🙄
Atmosphere: 3
Food: 3
Service: 3
Got in line at 8:15 drive-through didn’t make it out until 8:45 PM. They didn’t give an explanation. No sorry nothing all the workers are confused.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Big mac was terrible: old and had smell- trash; apple pie - old as well, service is ok, you can use bathroom only if you buy something. I would avoid this mac.
Atmosphere: 2
Food: 1
Service: 2
Better than the other guys,
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: World Famous Fries, Double Quarter Pounder with Cheese, Chicken Mcnuggets
Greasy sausage mcmuffin, soggy potato cakes! For being early morning food s/b fresh & tasty, but wasn't good at all.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sausage Mcmuffin
Ordered foidatkiosk 815 am to dine in
Nobody delivered to the table.
I waited.
At 825 i went to seewhat wastaking so long myfood was sitting on tge countercoldof course.
Nobody bothered to call out or anything.
So ya leaving revuew hete and the mcsurvey and will be letting district mamaher know when theyget back.
Atmosphere: 1
Food: 2
Service: 1
This location is not 24 hours, the drive thru is never open before 6am
Atmosphere: 1
Food: 1
Service: 1
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