Breakfast menu was top notch as always, the McDonald's on Tudor & Lake Otis isn't one I go to often, but every time I do I never regret it. They've got their cooks on point for making consistent sandwiches that you can count on being exactly what you're expecting. Sometimes suprises are nice, but not when you're ordering fast food from one of the staple quick-meal restaurants in town. Save the suprises for some filet mignon or red velvet and cream cheese muffins that you're grandmother baked you. That's when variety suprises are the best and remind you of the warm glow of family. But when I'm heading to work or just getting a bite and say I want an Egg McMuffin with bacon, I know exactly what flavor profile I'm expecting - and this McDonald's delivers. Artic and Northern Lights as well is another one that is a real rockstar in the industry. As far as the other sites go, your milage will vary. Across the whole board I'd say McDonald's in Anchorage is above average when compared to other markets like Seattle or Fairbanks - their employees maintain a small town charm while also working effectively as a team to beat that always ticking meal clock they have above the drive-thru window. The only time I've ever had a problem with an associate is when they are new and don't understand yet the implications of being snarky or rude to a customer. Just a single such engagement can have vast and far reaching impacts not only for that employee but also for the franchise location, and possibly the company name in the area as a whole.
Overall I'm going to stand by my 5 star rating, with the caveat of 4 stars for Service, under the pretext of service implying Employee-to-Customer interactions, and vise versa. All other aspects of service, such as location, cleanliness, speed, etcetera remain at 5 stars.
Atmosphere: 5
Food: 5
Service: 4
Brenda White
Not very friendly and some food under cooked . I understand why bathrooms need to be locked but should still be judgement call not having to escort customer to bathroom...
Atmosphere: 2
Food: 3
Service: 2
Rea shawdo paw
good friendly staff helpful and professional staff
Atmosphere: 3
Food: 3
Service: 4
Pelin Halıcı
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 4
Service: 5
Emin Tekel
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 5
Service: 5
Mark Winkelseth
I'm not sure who Anchorage area McDonald's ignore dashers. We are delivering your product to your customers. You lack of attentiveness only hurts your brand. We get paid by time so making us wait and ignoring dashers only hurts you as a company. It's not wonderful dashers would rather decline deliveries from your stores. I have been in you lobby for over 5 mins and yet to be acknowledged
Atmosphere: 1
Food: 2
Service: 1
Инжалид Цомманд
Bought 2 Monopoly items. Received with no Monopoly stickers They denied to add Monopily stickers when I asked. Said something it did not qualify. Food was ok
Atmosphere: 3
Food: 3
Service: 2
Snooze
It's McDonald's, it's not a luxury, but for fast food it's alright. Food is average, service is hit or miss, but the atmosphere of the building is quite nice, although not the cleanest at times
Atmosphere: 5
Food: 3
Service: 3
kalisto69jade
Quick bite to eat. Clean!!!
Atmosphere: 4
Food: 3
Service: 3
Autumn Amy
I rarely eat fast food but on this day we stopped after an appt and waited 15 mins to make our order at the drive thru which I had to repeat no less than 4 times and it was a super simple order then drove up to the first window to pay where we waited an additional 10 mins while an employee stared at us through the window but didn’t open it or ask for our payment. We assumed the 2nd window was accepting the payments however when we arrived we had to repeat our order three more times and then they demanded our ‘receipt’ and when we brought up waiting for 10 mins at their payment window to be ignored and asked if anyone was actually working the window they looked at us dismayed. 🤷♀️They kept demanding our receipt as if we were trying to steal food instead of acknowledging we’d love to pay if the employees would actually take action to collect our money. At any rate we left without paying for our food and went to the 36th Ave location which managed all in less than 10 Mins. Won’t go to this location again it appears they have no useful management and the critical thinking skills are lacking.
They refuse to fix their dinner time in the app. It says they end dinner at 10pm even though they close at 11pm. It makes the app functionally useless at this location for the last hour they're open for. Now it says they're serving breakfast until 6am
Service: 1
Mary
Went by to pick up chicken sandwich and the chicken was burned cost $9 for a crispy chicken with a little bit of bacon barely any dressing two slices of tomato and burn chicken very very disappointed
Atmosphere: 4
Food: 1
Service: 3
Ed Gilkey
Good service. Food not as fresh tasting as we expected based on the lone if customers.
Atmosphere: 3
Food: 1
Service: 3
Lolth Priestess
Another dry “spicy” chicken sandwich with no sauce. Dry and cold. Do not eat here
Breakfast menu was top notch as always, the McDonald's on Tudor & Lake Otis isn't one I go to often, but every time I do I never regret it. They've got their cooks on point for making consistent sandwiches that you can count on being exactly what you're expecting. Sometimes suprises are nice, but not when you're ordering fast food from one of the staple quick-meal restaurants in town. Save the suprises for some filet mignon or red velvet and cream cheese muffins that you're grandmother baked you. That's when variety suprises are the best and remind you of the warm glow of family. But when I'm heading to work or just getting a bite and say I want an Egg McMuffin with bacon, I know exactly what flavor profile I'm expecting - and this McDonald's delivers. Artic and Northern Lights as well is another one that is a real rockstar in the industry. As far as the other sites go, your milage will vary. Across the whole board I'd say McDonald's in Anchorage is above average when compared to other markets like Seattle or Fairbanks - their employees maintain a small town charm while also working effectively as a team to beat that always ticking meal clock they have above the drive-thru window. The only time I've ever had a problem with an associate is when they are new and don't understand yet the implications of being snarky or rude to a customer. Just a single such engagement can have vast and far reaching impacts not only for that employee but also for the franchise location, and possibly the company name in the area as a whole.
Overall I'm going to stand by my 5 star rating, with the caveat of 4 stars for Service, under the pretext of service implying Employee-to-Customer interactions, and vise versa. All other aspects of service, such as location, cleanliness, speed, etcetera remain at 5 stars.
Atmosphere: 5
Food: 5
Service: 4
Not very friendly and some food under cooked .
I understand why bathrooms need to be locked but should still be judgement call not having to escort customer to bathroom...
Atmosphere: 2
Food: 3
Service: 2
good friendly staff helpful and professional staff
Atmosphere: 3
Food: 3
Service: 4
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 4
Service: 5
Excellent service and a warm atmosphere
Atmosphere: 5
Food: 5
Service: 5
I'm not sure who Anchorage area McDonald's ignore dashers. We are delivering your product to your customers. You lack of attentiveness only hurts your brand. We get paid by time so making us wait and ignoring dashers only hurts you as a company. It's not wonderful dashers would rather decline deliveries from your stores. I have been in you lobby for over 5 mins and yet to be acknowledged
Atmosphere: 1
Food: 2
Service: 1
Bought 2 Monopoly items. Received with no Monopoly stickers They denied to add Monopily stickers when I asked. Said something it did not qualify. Food was ok
Atmosphere: 3
Food: 3
Service: 2
It's McDonald's, it's not a luxury, but for fast food it's alright. Food is average, service is hit or miss, but the atmosphere of the building is quite nice, although not the cleanest at times
Atmosphere: 5
Food: 3
Service: 3
Quick bite to eat. Clean!!!
Atmosphere: 4
Food: 3
Service: 3
I rarely eat fast food but on this day we stopped after an appt and waited 15 mins to make our order at the drive thru which I had to repeat no less than 4 times and it was a super simple order then drove up to the first window to pay where we waited an additional 10 mins while an employee stared at us through the window but didn’t open it or ask for our payment. We assumed the 2nd window was accepting the payments however when we arrived we had to repeat our order three more times and then they demanded our ‘receipt’ and when we brought up waiting for 10 mins at their payment window to be ignored and asked if anyone was actually working the window they looked at us dismayed. 🤷♀️They kept demanding our receipt as if we were trying to steal food instead of acknowledging we’d love to pay if the employees would actually take action to collect our money. At any rate we left without paying for our food and went to the 36th Ave location which managed all in less than 10
Mins. Won’t go to this location again it appears they have no useful management and the critical thinking skills are lacking.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
$5 dollar meal is the best
Atmosphere: 5
Food: 5
Service: 5
They refuse to fix their dinner time in the app. It says they end dinner at 10pm even though they close at 11pm. It makes the app functionally useless at this location for the last hour they're open for. Now it says they're serving breakfast until 6am
Service: 1
Went by to pick up chicken sandwich and the chicken was burned cost $9 for a crispy chicken with a little bit of bacon barely any dressing two slices of tomato and burn chicken very very disappointed
Atmosphere: 4
Food: 1
Service: 3
Good service. Food not as fresh tasting as we expected based on the lone if customers.
Atmosphere: 3
Food: 1
Service: 3
Another dry “spicy” chicken sandwich with no sauce. Dry and cold. Do not eat here
Food: 1
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