McDonald's
3035 Muldoon Rd, Anchorage
(907) 338-7377
Recent Reviews
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Very disappointing and dirty. We went on Monday when kids were to school. The floors were dirty. The tables were dirty no soap in the bathroom no toilet seat liners & no hand sanitizer on top of that. You have to order your own food at a kiosk so you can’t use cash.
Atmosphere: 1
Food: 3
Service: 1
I have never had a bad experience with this McDonalds location. The service is good, and the food quality is consistent.
Food: 5
Service: 5
Recommended dishes: Mocha Frappé, French Fries, Mcgriddles, Quarter Pounder Hamburger
Slow working pace, took 30 minutes for my food
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: French Fries
I like the drive thru. Food is good, reliable, fast, perfect for those of us working in the mud all day, too dirty to dine in. The dollar menu is a great value. I really appreciate these folks being there for us. There are always people telling you negative stuff online about fast food chains such as this, but they are in business because they have a winning combo of reasonable prices, efficient service, and food that gets the job done. So we can get back to work. That's important to me. Thanks for the great coffee prices, too. Coffee is very good, as well. Your closest competitor has really bad coffee by comparison.
Atmosphere: 5
Food: 5
Service: 5
Everything was MID .
Service: they will visibly catch an attitude if you don't use the enlarged POS system. I personally do not like using it because I can't ask for "no salt" on the fries. And my order usually gets wrong when I use it. Staff also seems as if speaking was against the law the way none of them say anything but "anything else" .
Food : It usually tastes like it's been sitting there for hours . Can't ask for it fresh because it seems like they put the old fries on the bottom and sprinkle new ones on top. Their soda machine that's on the outside NEVER tastes right. Either it needs new syrup or it has no carbonation ( no CO2 ) . And I mean every visit I go here, it's the same with the drinks .
Atmosphere: seems very zombie pace . Also the playground area legit smells like FEET and FUNGUS. They definitely need to figure out a way to neutralize that smell .
You might be wondering, well why do you come here if it's not that great? Simply for my kids - they like the playground. I order food from a different place, order the kids happy meals and sit/play .
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
Typical McDonald’s with no ice cream. BE BETTER!
Atmosphere: 1
Food: 1
Service: 1
the worst place, they never get anything right, from the size of the drinks, to the meals.
Atmosphere: 1
Food: 1
Service: 1
After driving home, I noticed they gave me a cheeseburger without the MEAT and part of my order was missing. Be mindful and pay attention, please. Food ain't cheap!! It's frustrating to be so hungry and find stuff like this.
Food: 1
Service: 1
they always get my order wrong,always missing stuff.
Atmosphere: 1
Food: 1
Service: 1
Horrible service from the Asian supervisor on duty on12/11. First we had a large party come in. We were told we had to order from the kiosk because there machine was down which we were okay with but kind of an inconvenience with this many orders. Then when we got our food we asked for extra pickles and were told it by that supervisor that he would have to charge us but then the kiosk didn’t have a button for a side/extra pickles so the supervisor tried to walk off with our card to go to a machine in the back where we couldn’t watch what he was doing with our card. Then when we received our food we didn’t receive the right sauces so my sister asked if she could get the correct sauces and he tried to charge her $.20 per sauce even though it is not posted anywhere that sauces cost extra. Then another employee when asked by another one of our party for sauces was given to them. Then when my niece asked if she could get some BBQ sauce he yet again tried to charge her. I asked if this is a policy could he show me where it is stated and he could only say it was on his computer. So I asked how is that supposed to help the consumer if it’s not posted which he had no response. Then when I asked for his manager he denied me. I asked for a way to connect with his manager and he gave me a CA number that was disconnected. Then when I asked for his name he said he wouldn’t give it to me and walked away. This is ridiculous customer service and this man needs to be removed from this position before this store continues to lose more customers.
Restaurantji Recommends
It was dirty, and they always close the playground
Atmosphere: 2
Food: 4
Service: 2
Our food was horrible and cold and very poorly made. They were very rude when I returned to have them fix my order they messed up. I'm done going to this location, such a waste of money.
Atmosphere: 1
Food: 1
Service: 1
Best McDonald's in town!
Atmosphere: 5
Food: 5
Service: 5
Came in no one said anything tables were really dirty floors weren’t swept employees just messing around. There was a sign to use the kiosk even tho there was plenty of employees to do front counter and someone took a kid in the back while he was off shift.
Atmosphere: 1
Food: 3
Service: 1
I have lunch there EveryDay around Town?! ?
Atmosphere: 5
Food: 5
Service: 5
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