I ordered a NY XL pepperoni with an extra garlic sauce. I ordered at 5:48mand at 7:39 as I was calling to cancel the doorbell rang. I paid and set the pizza on the table, opened it to find a cold pizza. Cheese was already hard. Even though I ordered two sauces, only one came and it was spilt on the box. The box was coming off on the pizza when you moved it. So I call only to wait on hold the entire time it takes me to drive to the store on old Seward. As I pull up I see a deliver driver outside vaping and another employee smoking a cigarette. One guy inside was making pizzas. He did not say anything to me for over 5 mins. I had to ask if someone was going to acknowledge me or help. He could hear I was on hold. After I explained to him I’d like it remade he basically told me I was wasting his time and other pizzas were falling out of the oven because he was taking time to talk to me. He then said papa John’s don’t care about they quality or they would hire more workers. I get that but 15 mins later, I’m still in store. Waiting. He just came to tell me my pizza will be ready in 7 mins. Also, made sure again to re-mention that’s how franchise operates.
Justin J
Ready on time. Order was correct. Pizza was good.
Atmosphere: 5
Food: 5
Service: 5
Gloria singler
Everything was good except the driver was to delivery our food but I guess took it to someone else and we had to.go pick it up
Atmosphere: 5
Food: 5
Service: 5
Lubrificantes Thermas Troca de óleo
I was super happy with the service. We are from Brazil traveling by motorhome and they welcomed us very well. Plus the pizza is delicious. Rating 10, thank you for your kindness.
Atmosphere: 5
Food: 5
Service: 5
Your Mom
Called Papa John’s directly. Took my order just fine. Dordash ended up delivering for them. This was never communicated to me nor the poor driver who was waiting for about 10 minutes and ended up putting the pizza on my neighbor’s doorstep. Food was cold and the crust extended halfway to the center of the pizza in some parts. Also never got the soda I ordered and wasn’t able to tip my driver.The manager might want to stop sniffing paint thinner before work. Chat GPT could’ve provided better customer service.Didn’t want a refund or replacement, just wanted someone to promise to communicate with future customers.
Atmosphere: 1
Food: 1
Service: 1
Debbie
Really like their thin crust pepperoni pizzas. Their pizza sauce is just right and their desserts are amazing. Delivery times have been perfect and its nice to be able to see where the driver is with your delivery, which makes dealing with dogs easier.
Sam Daniel
This papa John's may make the best cheesesteak pizza in Anchorage, Definitely the best pizza crust in my opinion, and the staff were always helpful and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Papa John's Pizza Favorite
I called and ordered for a delivery to my work. They took my order and told me if you only about 45 minutes and they never showed up I called to twice they did not answer then I called the third time and it said the store was closed. If you guys are not doing deliveries, then you need to say so and not waste peoples time worse experience I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
Jesus Gallo
Employees were very nice, the food took almost no time, and the food was exactly what I ordered. 5/5 would recommend and will be back!
I ordered a NY XL pepperoni with an extra garlic sauce. I ordered at 5:48mand at 7:39 as I was calling to cancel the doorbell rang. I paid and set the pizza on the table, opened it to find a cold pizza. Cheese was already hard. Even though I ordered two sauces, only one came and it was spilt on the box. The box was coming off on the pizza when you moved it. So I call only to wait on hold the entire time it takes me to drive to the store on old Seward. As I pull up I see a deliver driver outside vaping and another employee smoking a cigarette. One guy inside was making pizzas. He did not say anything to me for over 5 mins. I had to ask if someone was going to acknowledge me or help. He could hear I was on hold. After I explained to him I’d like it remade he basically told me I was wasting his time and other pizzas were falling out of the oven because he was taking time to talk to me. He then said papa John’s don’t care about they quality or they would hire more workers. I get that but 15 mins later, I’m still in store. Waiting. He just came to tell me my pizza will be ready in 7 mins. Also, made sure again to re-mention that’s how franchise operates.
Ready on time. Order was correct. Pizza was good.
Atmosphere: 5
Food: 5
Service: 5
Everything was good except the driver was to delivery our food but I guess took it to someone else and we had to.go pick it up
Atmosphere: 5
Food: 5
Service: 5
I was super happy with the service. We are from Brazil traveling by motorhome and they welcomed us very well. Plus the pizza is delicious. Rating 10, thank you for your kindness.
Atmosphere: 5
Food: 5
Service: 5
Called Papa John’s directly. Took my order just fine. Dordash ended up delivering for them. This was never communicated to me nor the poor driver who was waiting for about 10 minutes and ended up putting the pizza on my neighbor’s doorstep. Food was cold and the crust extended halfway to the center of the pizza in some parts. Also never got the soda I ordered and wasn’t able to tip my driver.The manager might want to stop sniffing paint thinner before work. Chat GPT could’ve provided better customer service.Didn’t want a refund or replacement, just wanted someone to promise to communicate with future customers.
Atmosphere: 1
Food: 1
Service: 1
Really like their thin crust pepperoni pizzas. Their pizza sauce is just right and their desserts are amazing. Delivery times have been perfect and its nice to be able to see where the driver is with your delivery, which makes dealing with dogs easier.
This papa John's may make the best cheesesteak pizza in Anchorage, Definitely the best pizza crust in my opinion, and the staff were always helpful and quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Papa John's Pizza Favorite
Great!
Atmosphere: 5
Food: 5
Service: 5
Great!
Atmosphere: 5
Food: 5
Service: 5
Subpar pizza at its best
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
The best ?
Atmosphere: 3
Food: 4
Service: 3
The best pizza!!!
Atmosphere: 5
Food: 5
Service: 5
Always good, especially the Papadillas.
Atmosphere: 3
Food: 4
Service: 3
I called and ordered for a delivery to my work. They took my order and told me if you only about 45 minutes and they never showed up I called to twice they did not answer then I called the third time and it said the store was closed. If you guys are not doing deliveries, then you need to say so and not waste peoples time worse experience I’ve ever had.
Atmosphere: 1
Food: 1
Service: 1
Employees were very nice, the food took almost no time, and the food was exactly what I ordered. 5/5 would recommend and will be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
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