Serrano's Mexican Grill

whoever just answered the phone at 6:38pm is incredibly rude & this is coming from someone who doesn’t make reviews. She shouldn’t be working in customer service. Very rude tone. Didn’t ask a difficult question, I got my answer, cool. I love that for me. But why do you have to be so miserable talking to me like I’m an inconvenience. You’re only at your job for a couple hours just be kind. Anger is a guard for a sad people. I hope your day goes better whoever that girl was.

Atmosphere: 1

Food: 1

Service: 1

EXCELLENT!!
Food was fresh, hot and fast. ¡Muey Delicioso!

Atmosphere: 5

Food: 5

Service: 5

Great place to grab a beer and watch the games in midtown.

Atmosphere: 5

Food: 5

Service: 5

The staff there is heart warm very good atmosphere need a romantic place this would be a good place to go

Atmosphere: 5

Food: 5

Service: 5

this Restaurant deserves more local support. They’ve done a beautiful modern renovation, the restaurant is very clean, and the atmosphere is comfortable. Food quality is good and consistent, and the service is fast with plenty of seating available. Perfect Midtown lunch spot—our entire visit took about 45 minutes. A great option when you want something easy, efficient, and enjoyable.

Atmosphere: 5

Food: 4

Service: 5

Full disclosure - first time patron of Serrano’s. I’ve heard good things from many people so it’s very possible we ordered on an off day. That said, here’s our experience:

Ordered Suiza enchiladas, appetizer quesadillas, street tacos & Mexican egg rolls. This was a pickup order for a small office bday party get together.

Pro’s: pricing seemed fair, extremely fast turn-around & kind receptionist/cashier on the phone and at pickup to assist.

Con’s: The quesadilla tasted like chemicals unfortunately. Maybe the area around the griddle had just been cleaned but there was a noticeable cleaning agent residue on them. The street taco meat (carne asada) was closer to plain boiled beef than a seasoned grilled cut. Chewy, flavorless and no grilling texture. Lastly, the Mexican eggrolls just weren’t appetizing. Sweet Al Pastor meat in an eggroll wrap dusted with what was possibly sugar? The meat lacked flavor and the sweet exterior was strange. Very oily inside too.

Worth mentioning, the Enchilada’s were well liked. Likely won’t try again due to there being so many other options in Anchorage.

Atmosphere: 3

Food: 1

Service: 4

A wide variety of seating. Food is tasty. I had the rice bowl without meat. Music is appropriate. Excellent, attentive service!

Atmosphere: 5

Food: 5

Service: 5

One of my favorite places, love the food and the service is great

Atmosphere: 5

Food: 5

Service: 5

Authentic with upgrades. The ribeye tacos are my favorite, but salsa trio is also unexpected and each is unique. Would recommend to anyone in town.

Atmosphere: 5

Food: 5

Service: 5

I was really looking forward to having the ribeye tacos. I’ve had them in the past, and they were wonderful. We ordered cheese dip and salsa for appetizers. The cheese dip came out way before the salsa did, which is annoying.
The cheese dip was grainy and not good at all. When the food came out, I was excited to eat my tender tacos, yet they were not tender. They were not juicy. They were dried out cold and like beef jerky! Couldn’t even get through one of them had to spit out a big wad of nastiness, but my dog got snacks, the rest of the week. I won’t be going back to Serranos.

Atmosphere: 3

Food: 1

Service: 3

I was reminded how much I love this place when I had dinner there last night with some girlfriends. We had a great time. The service was fantastic as always, we enjoyed our food, and the atmosphere was mellow and laid back. Would definitely recommend if you're looking for Mexican food but want something different

Atmosphere: 5

Food: 5

Service: 5

Holy deliciousness Batman!!! 10/10 would recommend the food. We'll be back!

Atmosphere: 4

Food: 5

Service: 3

$18 for queso should be a criminal act. You also have to pay for salsa.

Atmosphere: 4

Food: 2

Service: 3

Ordered the ribeye tacos and a bowl.of beans with one beer.

Atmosphere: 4

Food: 4

Service: 4

I love this place, the food wasn’t too expensive for two. Overall a good place, I liked how you could sit anywhere in the restaurant

Atmosphere: 5

Food: 5

Service: 5