I had never been here before, and left disappointed. From when I walked in and sat down to a server coming to greet us, it had been almost 7 mins. After ordering, our food arrived shortly after. I ordered carnival with no Pico de Gallo and recieved plain tortillas with meat, no other garnish, when it was suppose to come with onions and cilantro. The taco meat looked as though it had been soaking in grease and made the tortillas all mushy. After eating, I felt almost sick to my stomach and will probably not be returning.
Atmosphere: 2
Food: 1
Service: 3
zavier wiley
"they set me up for failure" ? my sister after seeing the portion size of her soup
All excellent Mexican gastronomyI recommend itGreetings Tlaquepaque Jalisco
Atmosphere: 5
Food: 5
Service: 5
Kenny Corcoran
Me and my girlfriend were riding our electric bikes decided to eat here. From the moment we walked in it was a positive experience. We were greeted relatively quick for how busy is was. Our server briseyda was very polite and attentive. We told her we didn't have alot of time so we would place our orders in as soon as possible if it was ok with her. We didn't wait less then 10 minutes for our food. I was expecting alot longer for how busy it was. The chimichanga was a standout dish, as well as the angelic kiss cocktail. Every single staff member we encountered was kind. I even folded and brought in our electric bikes! 10/10 great restaurant. Ask for Briseyda if possible. She is a great server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Street Tacos, Enchilada Rice Beans
Constantine Tsimpinos
Lied to.The food is fantastic in my opinion.Our hostess took my order for the Cubano, and I was brought a torta by a different waitress. I clarified since she said "torta" and I asked what protein was on it, as it was clearly shredded. She confirmed as much and asked if I wanted to swap it. Forgiving her, since she did not take our order, I said no since I'd had the torta before and I know the food's great.It was unfortunately shortly after the waitress had left that the hostess returned.I hadn't touched the food yet, so when she asked if everything came out okay, I said "Sure, except (gesturing to the waitress) she said this was a torta?", and I expected that, since she asked if everything came out okay, she was hoping I'd noticed and she could take care of what she knew she'd mixed up.Instead, she insisted it was a Cubano and threw the other waitress under the bus as being "young" and "new".I was blown away that our hostess would take such an opportunity where all that was needed was an admission (not even an apology) and a swap and instead chose to demonstrate her character by needlessly speaking ill of the waitress who was willing to take care of the hostess' mistake. The sandwiches are very different, avocado vs jalapeno cheese being one of the more noticeable; but unfortunately for the hostess, I only pick chorizo regardless of which sandwich I order and can therefore very plainly distinguish between roughly ground and shredded meat.Lost my appetite fairly quickly thereafter and we left before the two next to us who'd been having their entree when we came in.The atmosphere was noisy, but mostly due to another party (although the table finishes are chipping and the music is rather booming).I will absolutely still return in future for the Cubano.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Cubano
LeishaHoneyCakes Blakes
As always we left smiling! Hailey takes such good care of us! She remembers our order everytime & is always smiling.Dine in or take out, we know Hailees got us.
Atmosphere: 5
Food: 5
Service: 5
Ramsy Shubert
The food was amazing! How cute they bring your fries in a mini fryer basket. Great, comfortable atmosphere, and the staff was phenomenol.Parking: The large parking lot, back-side of the building from NL, has plenty of space to park and a safe main entrance from the lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cubano
Miranda Hruby
David and Hailee were amazing and attentive! I Really enjoyed the excellent customer service and fantastic drinks!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Street Tacos
Timothy Patton
I dont care how good the food is, if you charge for chips and salsa, youre not a mexican restaurant.
Foods great, atmosphere is great, chips and salsa is great, workers are great, everything at Serrano's (if you haven't already discovered) is great. If you like Mexican food, I recommend this place.Also, our server Adrian was really nice and professional. Such an amazing staff
Atmosphere: 5
Food: 5
Service: 5
Kestrel Gilliam
Bad hipster white people food
tracy v
Best bartender!!
Atmosphere: 4
Food: 4
Service: 5
Joseph Wieck
Great food and friendly bartenders.
Atmosphere: 5
Food: 5
Recommended dishes: Enchilada Rice Beans
Heidi Bosmans
Had the street tacos (carnitas, carne asada, lengua) and although the meat itself tasted good, especially the carne asade, all three tacos were absolutely drenched in oil/grease. This made the tacos unfortunately not very enjoyable and made me slightly sick to my stomach.
I had never been here before, and left disappointed. From when I walked in and sat down to a server coming to greet us, it had been almost 7 mins. After ordering, our food arrived shortly after. I ordered carnival with no Pico de Gallo and recieved plain tortillas with meat, no other garnish, when it was suppose to come with onions and cilantro. The taco meat looked as though it had been soaking in grease and made the tortillas all mushy. After eating, I felt almost sick to my stomach and will probably not be returning.
Atmosphere: 2
Food: 1
Service: 3
"they set me up for failure" ? my sister after seeing the portion size of her soup
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tortilla Soup, Taco Salad
The food, service, and atmosphere were awesome!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fajita Burrito, Guacamole & Chips, Shrimp Tostada, Chips and Salsa
All excellent Mexican gastronomyI recommend itGreetings Tlaquepaque Jalisco
Atmosphere: 5
Food: 5
Service: 5
Me and my girlfriend were riding our electric bikes decided to eat here. From the moment we walked in it was a positive experience. We were greeted relatively quick for how busy is was. Our server briseyda was very polite and attentive. We told her we didn't have alot of time so we would place our orders in as soon as possible if it was ok with her. We didn't wait less then 10 minutes for our food. I was expecting alot longer for how busy it was. The chimichanga was a standout dish, as well as the angelic kiss cocktail. Every single staff member we encountered was kind. I even folded and brought in our electric bikes! 10/10 great restaurant. Ask for Briseyda if possible. She is a great server!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Street Tacos, Enchilada Rice Beans
Lied to.The food is fantastic in my opinion.Our hostess took my order for the Cubano, and I was brought a torta by a different waitress. I clarified since she said "torta" and I asked what protein was on it, as it was clearly shredded. She confirmed as much and asked if I wanted to swap it. Forgiving her, since she did not take our order, I said no since I'd had the torta before and I know the food's great.It was unfortunately shortly after the waitress had left that the hostess returned.I hadn't touched the food yet, so when she asked if everything came out okay, I said "Sure, except (gesturing to the waitress) she said this was a torta?", and I expected that, since she asked if everything came out okay, she was hoping I'd noticed and she could take care of what she knew she'd mixed up.Instead, she insisted it was a Cubano and threw the other waitress under the bus as being "young" and "new".I was blown away that our hostess would take such an opportunity where all that was needed was an admission (not even an apology) and a swap and instead chose to demonstrate her character by needlessly speaking ill of the waitress who was willing to take care of the hostess' mistake. The sandwiches are very different, avocado vs jalapeno cheese being one of the more noticeable; but unfortunately for the hostess, I only pick chorizo regardless of which sandwich I order and can therefore very plainly distinguish between roughly ground and shredded meat.Lost my appetite fairly quickly thereafter and we left before the two next to us who'd been having their entree when we came in.The atmosphere was noisy, but mostly due to another party (although the table finishes are chipping and the music is rather booming).I will absolutely still return in future for the Cubano.
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Cubano
As always we left smiling! Hailey takes such good care of us! She remembers our order everytime & is always smiling.Dine in or take out, we know Hailees got us.
Atmosphere: 5
Food: 5
Service: 5
The food was amazing! How cute they bring your fries in a mini fryer basket. Great, comfortable atmosphere, and the staff was phenomenol.Parking: The large parking lot, back-side of the building from NL, has plenty of space to park and a safe main entrance from the lot.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cubano
David and Hailee were amazing and attentive! I Really enjoyed the excellent customer service and fantastic drinks!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Street Tacos
I dont care how good the food is, if you charge for chips and salsa, youre not a mexican restaurant.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Fajita Burrito
Restaurantji Recommends
Foods great, atmosphere is great, chips and salsa is great, workers are great, everything at Serrano's (if you haven't already discovered) is great. If you like Mexican food, I recommend this place.Also, our server Adrian was really nice and professional. Such an amazing staff
Atmosphere: 5
Food: 5
Service: 5
Bad hipster white people food
Best bartender!!
Atmosphere: 4
Food: 4
Service: 5
Great food and friendly bartenders.
Atmosphere: 5
Food: 5
Recommended dishes: Enchilada Rice Beans
Had the street tacos (carnitas, carne asada, lengua) and although the meat itself tasted good, especially the carne asade, all three tacos were absolutely drenched in oil/grease. This made the tacos unfortunately not very enjoyable and made me slightly sick to my stomach.
Atmosphere: 5
Food: 2
Service: 4