Ordered a sugar free vanilla latte. They did not have sugar free but didn't tell ne. Recieved my latte and it was just coffee and cream. When I talk to them is when I found out they had no sugar free. Should have told me. Dibetic here so must be careful. No apology for no giving what I paid
Atmosphere: 3
Food: 1
Service: 3
Mahdi E
Rude staff. Not open when it says it’s open. Maybe change the info?
Mady E
Rude staff. Not open when it says it’s open. Maybe change the info?
Cameron Rollins
This could possibly be the worst Starbucks in Anchorage. I live nearby, but I will travel to other locations just because this one is so terrible. Every time I come here, there is ALWAYS an issue. Sometimes I come and they are closed because no one showed up, and other times I’ve come and they are missing food items, ingredients etc. They should seriously consider closing this location. Today, it took 20 minutes for my drink because the “espresso machine” needed to warm up (I was the only person in line). Of course I’m told the espresso machine wasn’t working AFTER I paid for my drink.
Kate Martin
Jennifer is always so friendly and wonderful! Fast service and excellent drinks
Troy Boudreaux
Remaid my disabled friends drink and was super patient. Thanks so much.
William dushkin
Every time I go to this location they are always a new hire learning the ropes. Employees are slow. They are always out of stock on certain things. Their coffee drinks are subpar. Always disappointing.
Corrisa E
This Starbucks team is wonderful! As a fellow Starbucks barista, there is nothing wrong with this location. The displays are clean and full; the kiosk is always tidy. The recent bad reviews were completely uncalled for. If a drink isn’t made to your preference, you can avoid a heartache by asking for a remake or even adding extra ingredients. During my last visit, one of the baristas was being trained on drinks, and everything came out perfectly in a timely manner.
Jane Peltola
The barista that always works there always gets irritated when she actually has to work, she makes it visible she's mad by slamming stuff around, she always acts rude and I requested extra toppings, she charged me for it ( don't mind that) however she put no toppings on my frap. Poor customer service skills and likes to rip customers off
Shantel Selman
I went early this morning look for an Italian soda and the lady was so rude about it. I ended up getting a hot chocolate, and it was disgusting. But the Red Velvit Loaf was delicious!
Ordered a sugar free vanilla latte. They did not have sugar free but didn't tell ne. Recieved my latte and it was just coffee and cream. When I talk to them is when I found out they had no sugar free. Should have told me. Dibetic here so must be careful. No apology for no giving what I paid
Atmosphere: 3
Food: 1
Service: 3
Rude staff. Not open when it says it’s open. Maybe change the info?
Rude staff. Not open when it says it’s open. Maybe change the info?
This could possibly be the worst Starbucks in Anchorage. I live nearby, but I will travel to other locations just because this one is so terrible. Every time I come here, there is ALWAYS an issue. Sometimes I come and they are closed because no one showed up, and other times I’ve come and they are missing food items, ingredients etc. They should seriously consider closing this location. Today, it took 20 minutes for my drink because the “espresso machine” needed to warm up (I was the only person in line). Of course I’m told the espresso machine wasn’t working AFTER I paid for my drink.
Jennifer is always so friendly and wonderful! Fast service and excellent drinks
Remaid my disabled friends drink and was super patient. Thanks so much.
Every time I go to this location they are always a new hire learning the ropes. Employees are slow. They are always out of stock on certain things. Their coffee drinks are subpar. Always disappointing.
This Starbucks team is wonderful! As a fellow Starbucks barista, there is nothing wrong with this location. The displays are clean and full; the kiosk is always tidy. The recent bad reviews were completely uncalled for. If a drink isn’t made to your preference, you can avoid a heartache by asking for a remake or even adding extra ingredients. During my last visit, one of the baristas was being trained on drinks, and everything came out perfectly in a timely manner.
The barista that always works there always gets irritated when she actually has to work, she makes it visible she's mad by slamming stuff around, she always acts rude and I requested extra toppings, she charged me for it ( don't mind that) however she put no toppings on my frap. Poor customer service skills and likes to rip customers off
I went early this morning look for an Italian soda and the lady was so rude about it. I ended up getting a hot chocolate, and it was disgusting. But the Red Velvit Loaf was delicious!
Restaurantji Recommends
Great service and good people
Good coffee
They make REALLY good coffee's and they are very nice! I enjoy their coffee's
Always a pleasure!
Great cup ☕
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