Starbucks

1142 N Muldoon Rd, Anchorage
(907) 338-1035

Recent Reviews

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Rachael Tayam

My card was scammed from this location. Be aware, when I called Starbucks corporate to assist me, they refused stating that “they cannot assist with ‘non gold card members’.” Multimillion dollar company and they can’t assist me? I wasn’t a fan of Starbucks prior to this and now, I will never return indefinitely.

Hina Kilioni

We decided to enjoy our sandwich and coffee inside. Our first time to this location and the three woman team is running a tight ship. There are three baristas and they’ve been knocking out orders seamlessly. The atmosphere is chill and inviting. The entire store is exceptionally clean and orderly. Will definitely stop by for more again! Bathrooms are very clean! Also, this place is ADA friendly (my husband’s electric wheelchair can navigate the place with ease).

Atmosphere: 5

Food: 5

Service: 5

FRANCES OLIVIERI

Waited 26 minutes trapped in the drive thru, there were only 3 people in front of me, that was insane. When I got to the window no sorry for the wait, instead, they had me wait further so they could take more orders. Nice. All I wanted was espresso with Splenda and they didn’t put in the Splenda, way to go. Not coming back to this location, they need to get their act together.

Atmosphere: 1

Food: 1

Service: 1

Jade Patterson Wanca

I have been a customer of this Starbucks location several times a week for the last 10 years. I used to love this location for its convenience. It's friendly, baristas and welcoming atmosphere. Although the last 6 months it has been drastically going downhill, for instance randomly on random days during the week the lobby would be closed probably due to Short staffing. So I've been avoiding the lobby like the plague and going through the drive-thru but the drive-thru has been excessively busy. Super slow getting orders wrong. Then I tell them my order is wrong nicely. I'm always respectful and appreciative and I get attitude about the drink being wrong. I'm not sure if it's new managers or just a whole bunch of new baristas all at once, but whatever it is I am definitely going to be using a different location until everything goes back to how it was before

Atmosphere: 2

Food: 4

Service: 2

Jennifer Robison

Went in at 8:54pm to order a drink to go and was told they wouldn’t serve me because they were closing in 6 mins. Pure laziness…

Service: 1

Jadzia Lonborg

The lady taking my order kept walking away and working on other things while I was ordering and told me to just tell her anyway what I wanted. That left me quite shocked but I did as she asked.

She was aggressive with scanning a cup I was buying for a friend.

And when I got my drink it was not what I ordered.

I asked them to remake my drink and they did without protest at least but it was not a pleasant experience at all.

Atmosphere: 1

Service: 1

Lea C

I ordered a DECAF drink and they literally gave me milk. The attitude when I ordered was beyond unacceptable. Please do better.

Atmosphere: 1

Food: 1

Service: 1

Kimberly Boggs

I order a HOT late and received an iced shaken espresso. The lady working the window argued with me and said it’s supposed to be an iced drink, even though I clearly asked for a hot. Never going there again. Also irritated they make you tip before you even see your drink. No thanks!

Atmosphere: 1

Food: 1

Service: 1

Nat W

Good service, nice place.

Atmosphere: 5

Food: 4

Service: 5

Natalie Clinger

Got a white mocha. They somehow forgot or purposely didn’t put coffee in it! Straight up milk and creamer 😂 Will not go there again!

Tracy Linton

Can’t get an order correctly.

Food: 1

Service: 2

Trae Style

Made it just the way I like it

Atmosphere: 5

Food: 5

Service: 5

konikkiwa

Listen I’m not expecting Uber niceness when I order. But if I’m the one saying “please” “thank you” “I’m so sorry” and the worker just stares at me like I offended them and their ancestors and passes off my food without even an utter of “here you go” or “have a nice day” then they need to learn emotional regulation skills. I don’t like ordering from this location unless I absolutely have to. It’s just so much attitude or everyone is pissed off and making it the guests problem. Like omg I’m so sorry that everyday you want to hurl yourself out of a car but getting mad at people who want to enjoy a cup of coffee is a bit much. It’s like the workers are getting their toes cut off in the back room or maybe management needs to do something for the moral of the team. I will say 10/10 for the speed though.

Atmosphere: 2

Food: 1

Service: 1

Enrique Caraveo

Service was very slow and my egg wrap was very bland, don't recommend this location

Neva Reece

I came by 8 minutes before they were scheduled to close but they refused to serve me because they had decided to 'close early'. The drive through lane was still open and the website stated they were open.
And this is the first time I've panned anybody in a review.

Atmosphere: 1

Service: 1

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