The Subway team (located in the Elmendorf PX) is absolutely wonderful! Their customer service is top tier. I love how they provide a personal connection with regulars that visit the store often. I would especially like to highlight the young lady that works in the morning and during lunch (I believe her name is Stephanie). She is such a kind and patient person. Great crew!
Atmosphere: 5
Food: 5
Service: 5
Vaa Tima
I got done eating a delicious foot long Bacon, Egg, and Cheese sandwich. Like always the store manager and foreman are always
Atmosphere: 5
Food: 5
Service: 5
Cody Kapotak
I decided to go to Starbucks nearby instead since the young lady did not seem to have good customer service skills and was very rude. I asked for the store number but she didn’t know it but I saw her manager interviewing a couple young men and I apologized for interrupting but made my complaint known and said I’d be leaving a review on Google. I said thanks and I hope y’all do better than today and said goodbye to go eat and drink my Starbucks where the people were so much more delightful to deal with and converse with.
Atmosphere: 1
Food: 1
Service: 1
Corbin M.
I ordered for pickup today, I ordered a steak egg and cheese sub and before I got there the app went from making sub to ready for pick up which it wasn't I waited 20 minutes before it was on the pickup stand, and so I took my food out and opened it later and it was a wrap not a sub with the steak egg and cheese instead of the Italian herb and cheese sub bread I ordered and no chipotle sauce like I ordered, I looked at the receipt, to make sure it was my order and it was, the recipe even said exactly what I ordered but what the receipt said was not it in the bag, so these workers need to start reading the receipt that comes with the order better before they start making it.!
Jake Ames
Terrible service, lady working was rude and didn’t know anything about anything. 10/10 would not go
Atmosphere: 1
Food: 4
Service: 1
Cody Pedersen
Chase makes the best sandwiches ever
Atmosphere: 5
Food: 5
Service: 5
Valerie Bradshaw Alvarez
I enjoy the food from this subway but one of the women who work there was really rude. I had to start a new diet because of health conditions so I thought I’d just ask if they had glutton free bread (some of their locations do). Her coworker asked her and she said no then started making fun of me like I wasn’t there. I don’t wanna be on this diet either so I don’t need strangers making it hard on me.
sean gould
This may possibly be the worst subway I have ever been to. First who cuts the bread fully in half, which honestly wouldn't be an issue If they didn't take the sandwich and hold it vertically when they give it to you, I'm not hear to try and remake my entire sandwich. One more thing they toast the entire sandwich together meat, veggies, and sauce all together, who wants heated up burnt vegetables, oh and they burnt my bread to, so yea. I'd rather go fight a seagull in the parking lot for fries than eat there again.
DonMiros YT
Always nice customer service when I order something and the few times I’ve been there was fast and clean it’s a good place to eat.
Always good service from every employee there I read other reviews which were unjustified its a super busy store exspecially when a bunch of lunch rushed soldiers trying to get a quick lunch run threw there if you like good service be a good customer they only prep so much food quit complaining about not getting your favorite cheese after a 100 people ran through during lunch and sometimes there busy its a small low staffed store there not always standing like a statue up front ring the bell and be patient the world dont revolve around you no matter how many chevrons and rockers you got on your cheast.
Aidan McFadden
Its subway it tastes good
Kenny L
Forgot to take something out for dinner last night so tonight I thought "lets go to the food court" I went to subway, and regretted it 10 minutes later. I don't know if you can tell by this photo how wet and soggy my bread was but it was horrible. I got no vinegar/oil, just Southwest Chipotle. It was so soggy, it ripped though the under side of the sub in the 10 minutes it took to get home. I've never been so disgusted by bread.
Steve H
Worst Subway I have ever been too. For some odd reason I have been there 3 times, maybe I am trying to give them a chance to recover. Each time the same story - usually have to yell for someone to come out and help me, the glass that pulls over the meat and vegetables when not being used is always up no matter what, Unfriendly people, slow workers and on my last visit I showed up at the opening time and she told me she was late and come back in an hour, seriously she said come back in an hour, wow! As if I was the one messed up, ridiculous! Please replace the management at this subway our military deserves better!
Scott Carter
We probably won't be eating here very often. It's a typical Subway experience... there's nothing new or different than any other one you've ever been to.Lately, the employees are not friendly at all, and pretty bored/grumpy to be helping customers. I don't know if that's the normal experience, but that's what we got each time so far. As far as prices, expect to pay more than you planned on. For more than $10 on some footlongs, you might be better off going to get a sandwich from the Commissary Deli, or at the Arctic Oasis Paradise Cafe.
The Subway team (located in the Elmendorf PX) is absolutely wonderful! Their customer service is top tier. I love how they provide a personal connection with regulars that visit the store often. I would especially like to highlight the young lady that works in the morning and during lunch (I believe her name is Stephanie). She is such a kind and patient person. Great crew!
Atmosphere: 5
Food: 5
Service: 5
I got done eating a delicious foot long Bacon, Egg, and Cheese sandwich. Like always the store manager and foreman are always
Atmosphere: 5
Food: 5
Service: 5
I decided to go to Starbucks nearby instead since the young lady did not seem to have good customer service skills and was very rude. I asked for the store number but she didn’t know it but I saw her manager interviewing a couple young men and I apologized for interrupting but made my complaint known and said I’d be leaving a review on Google. I said thanks and I hope y’all do better than today and said goodbye to go eat and drink my Starbucks where the people were so much more delightful to deal with and converse with.
Atmosphere: 1
Food: 1
Service: 1
I ordered for pickup today, I ordered a steak egg and cheese sub and before I got there the app went from making sub to ready for pick up which it wasn't I waited 20 minutes before it was on the pickup stand, and so I took my food out and opened it later and it was a wrap not a sub with the steak egg and cheese instead of the Italian herb and cheese sub bread I ordered and no chipotle sauce like I ordered, I looked at the receipt, to make sure it was my order and it was, the recipe even said exactly what I ordered but what the receipt said was not it in the bag, so these workers need to start reading the receipt that comes with the order better before they start making it.!
Terrible service, lady working was rude and didn’t know anything about anything. 10/10 would not go
Atmosphere: 1
Food: 4
Service: 1
Chase makes the best sandwiches ever
Atmosphere: 5
Food: 5
Service: 5
I enjoy the food from this subway but one of the women who work there was really rude. I had to start a new diet because of health conditions so I thought I’d just ask if they had glutton free bread (some of their locations do). Her coworker asked her and she said no then started making fun of me like I wasn’t there. I don’t wanna be on this diet either so I don’t need strangers making it hard on me.
This may possibly be the worst subway I have ever been to. First who cuts the bread fully in half, which honestly wouldn't be an issue If they didn't take the sandwich and hold it vertically when they give it to you, I'm not hear to try and remake my entire sandwich. One more thing they toast the entire sandwich together meat, veggies, and sauce all together, who wants heated up burnt vegetables, oh and they burnt my bread to, so yea. I'd rather go fight a seagull in the parking lot for fries than eat there again.
Always nice customer service when I order something and the few times I’ve been there was fast and clean it’s a good place to eat.
Food tastes so good and nice customer service. !
Restaurantji Recommends
Always good service from every employee there I read other reviews which were unjustified its a super busy store exspecially when a bunch of lunch rushed soldiers trying to get a quick lunch run threw there if you like good service be a good customer they only prep so much food quit complaining about not getting your favorite cheese after a 100 people ran through during lunch and sometimes there busy its a small low staffed store there not always standing like a statue up front ring the bell and be patient the world dont revolve around you no matter how many chevrons and rockers you got on your cheast.
Its subway it tastes good
Forgot to take something out for dinner last night so tonight I thought "lets go to the food court" I went to subway, and regretted it 10 minutes later. I don't know if you can tell by this photo how wet and soggy my bread was but it was horrible. I got no vinegar/oil, just Southwest Chipotle. It was so soggy, it ripped though the under side of the sub in the 10 minutes it took to get home. I've never been so disgusted by bread.
Worst Subway I have ever been too. For some odd reason I have been there 3 times, maybe I am trying to give them a chance to recover. Each time the same story - usually have to yell for someone to come out and help me, the glass that pulls over the meat and vegetables when not being used is always up no matter what, Unfriendly people, slow workers and on my last visit I showed up at the opening time and she told me she was late and come back in an hour, seriously she said come back in an hour, wow! As if I was the one messed up, ridiculous! Please replace the management at this subway our military deserves better!
We probably won't be eating here very often. It's a typical Subway experience... there's nothing new or different than any other one you've ever been to.Lately, the employees are not friendly at all, and pretty bored/grumpy to be helping customers. I don't know if that's the normal experience, but that's what we got each time so far. As far as prices, expect to pay more than you planned on. For more than $10 on some footlongs, you might be better off going to get a sandwich from the Commissary Deli, or at the Arctic Oasis Paradise Cafe.