Bad customer service ! I asked a worker what turkey beligisio was he didnt know he asked the Blond haired lady what it was she got upset , & said shes busy there was only two of us there! So I said I'l go somewhere else & that the customer service is bad & that Il go to the website & say something . Now to go on face book & make it public ! Im not from from here just here wanted a sub sandwich , been a customer for years not no more !
Elite Casting
This used to be my favorite location! Ever since they made a manager change things went downhill. I came in, just to order the same sandwich I’ve been getting for years. The rude manager lady that everyone complains about in the reviews was making my sandwich..great. Told her I wanted chicken, she gave me turkey. Honest mistake, no biggie. She got so angry. “ You said turkey.” I told her I don’t even like turkey lol. She corrected it, but then started slamming stuff. I’m not gonna take that and give them my hard earn money after that behavior. I said, I’m good. I’ll just go to another location. Have a good day. That manager lady, is so rude, and extremely unprofessional. She’s supposed to be the gold standard and an example for her staff. If the owner is reading this, look at all the reviews about your establishment. Most of them is about her. I will never come back to this location. I don’t care if she’s not working that day.
Atmosphere: 1
Food: 3
Service: 1
Laurie Dunn
The lady’s were incredibly rude and when a white person came is she was nice to her
Atmosphere: 1
Food: 1
Service: 1
Laurie Edwards
The lady’s were incredibly rude and when a white person came is she was nice to
Atmosphere: 1
Food: 1
Service: 1
Jordan Whitlock
I used to be a regular here but was told to "never come back" by a woman worker who I assume is the manager or owner.I came here probably 4x a week on average and each time I ordered basically the same thing, which always amounted to about $20. Today though while the younger worker was ringing up my order this middle aged woman shoo'd them away from the register and rang me up for $30.I order the same meal every time and tried to politely point this out as cordially as I could. The manager then turned the screen around and got really loud and confrontational and made a scene.I just put my hands up and said i was going to just leave, and as I left she told me not to come back. I was one of if not the most frequent customers here.The other people that work here are very chill, and I've seen this woman work here before and always tend to prefer when she isn't there. The way she asks questions is way too loud and she just sounds angry, like every person is a huge inconvenience.I do remember chuckling at a previous visit when there were three customers (one ringing out to leave, me getting a sandwich made, and onw waiting to get theirs'started) and the same woman expressed how they are "swamped."Not one to judge but I think any sort of customer service job requires a much better temperament. This repeat and loyal customer is taking their money and appetite elsewhere.
You will be served inedible plastic that will cut open your mouth and the managers won't do anything other than offer some half hearted apology.
the manager is incredibly disrespectful and rude. I don't know why, but she was angry all the time ??♂️
Atmosphere: 1
Food: 1
Service: 1
Spicy Italian..
Italian Herb and Cheese..
Pepper Jack Cheese...
Toasted ..
Atmosphere: 5
Food: 5
Service: 5
Had to pay extra for extra cheese when she didn't put NY extra on our sandwich I used to work there I know how much cheese is extra
Atmosphere: 4
Food: 4
Service: 1
Definitely one of the best Subway shops in Anchorage! There was a young man in there making the sandwich and he was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club, Meatball Marinara, Subway Footlong Cookie
Bad customer service ! I asked a worker what turkey beligisio was he didnt know he asked the Blond haired lady what it was she got upset , & said shes busy there was only two of us there! So I said I'l go somewhere else & that the customer service is bad & that Il go to the website & say something . Now to go on face book & make it public ! Im not from from here just here wanted a sub sandwich , been a customer for years not no more !
This used to be my favorite location! Ever since they made a manager change things went downhill. I came in, just to order the same sandwich I’ve been getting for years. The rude manager lady that everyone complains about in the reviews was making my sandwich..great. Told her I wanted chicken, she gave me turkey. Honest mistake, no biggie. She got so angry. “ You said turkey.” I told her I don’t even like turkey lol. She corrected it, but then started slamming stuff. I’m not gonna take that and give them my hard earn money after that behavior. I said, I’m good. I’ll just go to another location. Have a good day. That manager lady, is so rude, and extremely unprofessional. She’s supposed to be the gold standard and an example for her staff. If the owner is reading this, look at all the reviews about your establishment. Most of them is about her. I will never come back to this location. I don’t care if she’s not working that day.
Atmosphere: 1
Food: 3
Service: 1
The lady’s were incredibly rude and when a white person came is she was nice to her
Atmosphere: 1
Food: 1
Service: 1
The lady’s were incredibly rude and when a white person came is she was nice to
Atmosphere: 1
Food: 1
Service: 1
I used to be a regular here but was told to "never come back" by a woman worker who I assume is the manager or owner.I came here probably 4x a week on average and each time I ordered basically the same thing, which always amounted to about $20. Today though while the younger worker was ringing up my order this middle aged woman shoo'd them away from the register and rang me up for $30.I order the same meal every time and tried to politely point this out as cordially as I could. The manager then turned the screen around and got really loud and confrontational and made a scene.I just put my hands up and said i was going to just leave, and as I left she told me not to come back. I was one of if not the most frequent customers here.The other people that work here are very chill, and I've seen this woman work here before and always tend to prefer when she isn't there. The way she asks questions is way too loud and she just sounds angry, like every person is a huge inconvenience.I do remember chuckling at a previous visit when there were three customers (one ringing out to leave, me getting a sandwich made, and onw waiting to get theirs'started) and the same woman expressed how they are "swamped."Not one to judge but I think any sort of customer service job requires a much better temperament. This repeat and loyal customer is taking their money and appetite elsewhere.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Good fresh food
Atmosphere: 5
Food: 5
Service: 5
Good food, fresh. Clean place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken
Love Subway!!!!they got a new menu!!!
Great service and atmosphere. Will recommend
Atmosphere: 4
Food: 5
Service: 5
The Manager Cindy is rude..Don't treat her team members respectful and takes there tips.
Nasty....
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