Taco Bell

If you are a “ toco-beller” this store is all it should be. Staff is friendly and helpful.

Atmosphere: 5

Food: 5

Service: 5

Arrived here on Wednesday evening to grab a quick bite. We ordered through the screen they had available and waited for our order. We didn’t receive any food for over 15 mins but others got theirs. We were wondering what happened, and checked at the counter again. For 2 mins no body responded and then the guy working there pointed at a tray with scattered food items in it, and said “that’s yours”. We checked the contents and it was. They could have called our name or put a sticker with our name to recognize it at the very least.

The crunch wrap supreme that I got was very soggy, not much beans, nachos were soaked, lettuce wasn’t fresh and the tortilla didn’t seem cooked. Poor food quality and reckless staff.

While we were there, the staff had misplaced orders of other customers too. This is a request to train the staff and provide fresh ingredients.

It was a disappointing experience compared to other Taco Bell locations.

Atmosphere: 2

Food: 2

Service: 2

Love the staff & the food is usually pretty good. However, the Chicken Cantina Bowl does not resemble the appetizing photo on the Taco Bell App. it was my first time trying it, so I was disappointed.

Every time I come to this place they have different rules! I always get 3 spicy potato soft tacos but grilled! Tonight I've been told they don't do it. And never have! A quick Google search will tell you they do and it's a very common order! This location is extremely lazy when it comes to orders!

Atmosphere: 1

Food: 1

Service: 1

So yeah, this is the worst Taco Bell in Anchorage. Just went through and had to literally throw away my entire order- the crunchy tacos were soggy and falling apart. And the food was cold.

Atmosphere: 1

Food: 1

Service: 1

I was the victim of discrimination.

Atmosphere: 1

Food: 1

Service: 1

Ive had good experiences here with the midday and morning staff, but I feel like whenever I come at night, I have a social interaction that leaves me completely baffled. Going to avoid this place after 5pm from now.

Atmosphere: 1

Food: 3

Service: 2

More than 35min of waiting in the lobby for my
order, is this a joke? Never again

Atmosphere: 1

Food: 1

Service: 1

Worst place in town , they are always understaffed , never open on time , doors locked , frozen tacos etc. Really a bad place to eat. Food is very old .

Atmosphere: 1

Food: 1

Service: 1

The lobby is closed 90% of the time. Everytime I stop by here and the lobby is closed, I make sure to go to another restraunt instead. Sooner or later they get off their butt's and open their inside tables or I'll stop going here altogether

Atmosphere: 1

Food: 1

Service: 1

Wheelchair accessibility: Fast food eatery is wheel chair accessible.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Crunchy Taco

Multiple times now I’ve gone to get a quick breakfast before work only to be told the food isn’t ready yet or they are not opening at the hours stated. This location is not a reliable location to get food in the morning before work.

Atmosphere: 4

Food: 4

Service: 1

Recommended dishes: Breakfast Burrito

I showed up at 11:30pm. to pick up my Door Dash order, and the guy working there just looked at me and shook his head no and walked off. We had to call the store, and they said they weren't making anything else. So they closed 1.5hrs early and was completely rude

Service: 1

This place sucks they are so slow and always forget HALF OF YOUR ORDER. I do not recommend this nuisance of a place

Ordered online for a 630pm pick up. Lobby was closed and then I sat in the drive thru until 7pm before my food was ready. What is the point of online ordering?