Twice in the last week, I’ve tried to order food. This last time I sat in line for 30 minutes and I was the third one in line and never got to order. Left and went to th Ffifth Avenue Wendy’s. Got my order and driving home went past the Debarr Wendy’s to see the same two cars in the drive-through and hadn’t seen their order yet.
Don’t waste your time. I don’t know what’s going on with that Wendy’s, but they are beyond incompetent.
Atmosphere: 1
Service: 1
Katie Ridlington
The drive-thru has an automatic motion detected voice message asking how they can help you even when no one is there. Go to any other Wendy's in Anchorage every single one is better than this one.
Robert Tarkington
Just ordered a kids meal and never got my nuggets. Just a toy and side of fries. Everytime I go around dinner time. There’s limited ppl working and it takes forever to order through the drive through. Just close down at this point. Hire more ppl. Idk. Yall fast food joint that ain’t fast.
Food: 1
Service: 1
8А4К
Good afternoon, I came to this restaurant to place an order. The restaurant turned out to be closed, even though there was still an hour and a half left before its official closing time. All the stickers indicating the restaurant’s closing hours were torn off from the doors and windows. As a result, a long line started to build up in the drive-thru. The employees were sitting inside at the tables, playing on their phones, and pretending that the people pulling on the locked door simply didn’t exist.
I request that measures be taken and that the employees who fail to follow the restaurant’s working hours and close it on their own be terminated.
Atmosphere: 3
Food: 2
Service: 1
Akeem Taylor
Horrible and messed up my order no large drinks but got charged. Rude and took like 30 minutes and I was 2nd in line.
Atmosphere: 1
Food: 1
Service: 1
Mss June
Was in the drive-thru. Have to wait so long to get food
Jamual Ivey (The Traveling J)
Worst Wendy’s I’ve ever been to and I never write reviews. They open up around 7, but just ignores customers until 10:30. Also they say all Wendy’s stopped making breakfast. Which is a complete lie.
Service: 1
Phillin
Didn't get half my order and was charged for the full order
Service: 1
DJ Welle
Sat in the line for 30 minutes.
Atmosphere: 1
Service: 1
Penelope Wild
Love this Wendy's! The employees are always respectful and helpful
This old dweeb at the window needed me to show my name to confirm my order. I told him I wasn’t sure why my name didn’t show, but I had the order ID and the price I paid. He told me that wasn’t enough! I literally said, “Who’s going to guess my name? I can even tell you exactly what I ordered.” Then he goes, “People do it all the time and get into things like that.” Um, what?!
Then another coworker tells me to come inside the lobby for what? I said no. They finally gave in and handed me my order after comparing the price in their system with the one on my phone. Like, no shit it’s the same price.
One of them even muttered that I “don’t know how to use my phone” just because I couldn’t pull up my name, like that’s somehow harder to fake than an order ID. Obviously, a confirmation number should matter more.
Just put the fries in the bag, bro it’s not that deep. Do better Wendy’s and hire more competent employees.
Atmosphere: 1
Food: 2
Service: 1
Jake
I stopped by at 9:45, they told me they have already taken their last order and cant serve me. They close at 10pm not 945.
Atmosphere: 1
Food: 1
Service: 1
Cody Turner
Worst fast food location in anchorage. Slow, rude, messed up orders and the list goes on
Atmosphere: 1
Food: 1
Service: 1
Declan
I don't think what I'm going to say is much different than what the other hundred one star reviews are, but we came in barely less than an hour from closing. The lady (seemed sweet) started taking our order, and then suddenly some guy (probably the manager) just says they're closed in the most condescending tone ever. We're just going to the 5th Avenue Wendy's at least they can do their job.
Atmosphere: 1
Food: 1
Service: 1
julia vaughan
The employees were arguing with each other and then false advertisement when doing a mobile an order they make you come inside even though you selected drive thru . Then you ask why it gives the options for in store or drive thru and the gentleman was so rude nothing but attitude . First time coming here and I will never come back with how there employees treat their customers
Twice in the last week, I’ve tried to order food. This last time I sat in line for 30 minutes and I was the third one in line and never got to order. Left and went to th Ffifth Avenue Wendy’s. Got my order and driving home went past the Debarr Wendy’s to see the same two cars in the drive-through and hadn’t seen their order yet.
Don’t waste your time. I don’t know what’s going on with that Wendy’s, but they are beyond incompetent.
Atmosphere: 1
Service: 1
The drive-thru has an automatic motion detected voice message asking how they can help you even when no one is there. Go to any other Wendy's in Anchorage every single one is better than this one.
Just ordered a kids meal and never got my nuggets. Just a toy and side of fries. Everytime I go around dinner time. There’s limited ppl working and it takes forever to order through the drive through. Just close down at this point. Hire more ppl. Idk. Yall fast food joint that ain’t fast.
Food: 1
Service: 1
Good afternoon, I came to this restaurant to place an order. The restaurant turned out to be closed, even though there was still an hour and a half left before its official closing time. All the stickers indicating the restaurant’s closing hours were torn off from the doors and windows. As a result, a long line started to build up in the drive-thru. The employees were sitting inside at the tables, playing on their phones, and pretending that the people pulling on the locked door simply didn’t exist.
I request that measures be taken and that the employees who fail to follow the restaurant’s working hours and close it on their own be terminated.
Atmosphere: 3
Food: 2
Service: 1
Horrible and messed up my order no large drinks but got charged. Rude and took like 30 minutes and I was 2nd in line.
Atmosphere: 1
Food: 1
Service: 1
Was in the drive-thru. Have to wait so long to get food
Worst Wendy’s I’ve ever been to and I never write reviews. They open up around 7, but just ignores customers until 10:30. Also they say all Wendy’s stopped making breakfast. Which is a complete lie.
Service: 1
Didn't get half my order and was charged for the full order
Service: 1
Sat in the line for 30 minutes.
Atmosphere: 1
Service: 1
Love this Wendy's! The employees are always respectful and helpful
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
⸻
This old dweeb at the window needed me to show my name to confirm my order. I told him I wasn’t sure why my name didn’t show, but I had the order ID and the price I paid. He told me that wasn’t enough! I literally said, “Who’s going to guess my name? I can even tell you exactly what I ordered.” Then he goes, “People do it all the time and get into things like that.” Um, what?!
Then another coworker tells me to come inside the lobby for what? I said no. They finally gave in and handed me my order after comparing the price in their system with the one on my phone. Like, no shit it’s the same price.
One of them even muttered that I “don’t know how to use my phone” just because I couldn’t pull up my name, like that’s somehow harder to fake than an order ID. Obviously, a confirmation number should matter more.
Just put the fries in the bag, bro it’s not that deep. Do better Wendy’s and hire more competent employees.
Atmosphere: 1
Food: 2
Service: 1
I stopped by at 9:45, they told me they have already taken their last order and cant serve me. They close at 10pm not 945.
Atmosphere: 1
Food: 1
Service: 1
Worst fast food location in anchorage. Slow, rude, messed up orders and the list goes on
Atmosphere: 1
Food: 1
Service: 1
I don't think what I'm going to say is much different than what the other hundred one star reviews are, but we came in barely less than an hour from closing. The lady (seemed sweet) started taking our order, and then suddenly some guy (probably the manager) just says they're closed in the most condescending tone ever. We're just going to the 5th Avenue Wendy's at least they can do their job.
Atmosphere: 1
Food: 1
Service: 1
The employees were arguing with each other and then false advertisement when doing a mobile an order they make you come inside even though you selected drive thru . Then you ask why it gives the options for in store or drive thru and the gentleman was so rude nothing but attitude . First time coming here and I will never come back with how there employees treat their customers
Atmosphere: 2
Service: 1
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