I’m not usually one to leave bad reviews, but Charlotte’s has been going downhill for a while now, and after today I feel like it needs to be said. This used to be my spot growing up, but the last several visits have been consistently disappointing.
Today I ordered beans and a side of pasta—both were practically inedible. The beans were hard, runny, and cold (which seems to happen every time now), and the pasta was gritty and tasted more like egg salad than pasta. Paying $17 for food I can’t eat is beyond frustrating.
The service has declined just as much as the food. A warm, welcoming atmosphere used to set Charlotte’s apart, but now kindness and even a simple smile feel like too much to expect.
After five disappointing visits in a row, it’s clear my favorite spot to eat is no longer worth coming back to. Unless things change, Charlotte’s has lost what once made it great.
Atmosphere: 1
Food: 1
Service: 1
Lara Dillinger Lindeman
Food was fantastic! Many express that they have had good service, but that was not our experience even though it was not busy.
Atmosphere: 3
Food: 5
Service: 1
Carole Ann Church
Excellent French toast and laid back atmosphere. Worth the stop.
Atmosphere: 5
Food: 5
Service: 5
Don Brown
Great little place. Friendly service. Nice place. Ok each time I come back its better!
Atmosphere: 5
Food: 5
Service: 5
Anthony Jonas
Food was great! Don’t sleep on this spot.
Atmosphere: 4
Food: 5
Service: 5
Matthew Stevens
Salmon and regular Benedict’s were amazing, potatoes were shockingly good
Atmosphere: 5
Food: 5
Service: 5
Sanna Anderson
Not horrible or anything, but very much overpriced for small portions and mid food.
Atmosphere: 3
Food: 2
Service: 3
Diana Gump
Went in with my little family of 4, we were completely ignored other than being seated and given menu's with water. The server didn't acknowledge us nor we were welcomed. Waited 15-20 minutes with no one coming to take our order. Someone else went in and they served them right away with taking in their orders, we got up and left.
Susan Russell
What a treat! Fresh delicious foods and excellent service! We had a fantastic breakfast here and would be happy to return.
I really enjoyed their honey mustard chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Nate Inman
Very nice place to grab brunch!!! Food was in point! Big portions too!
Atmosphere: 5
Food: 5
Service: 5
Jacob Harris
The meal was exceptional. I selected the baby skillet with egg whites and their homemade sourdough bread, accompanied by a mocha latte. The service was friendly and efficient; the staff were outstanding. Please be sure to examine the table drawers for notes left by previous patrons over the years.
Atmosphere: 5
Food: 5
Service: 5
Daniel Cooper
I ordered a cake from the ladies here a week in advance. I then had two random changes in my work shift which pushed my daughter's birthday up almost an entire week, giving them very little time to prepare. They were happy to accommodate me on both changes, even meeting me on a Saturday morning when they were not open.
The cake was perfect and my whole family was delighted. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Courtney Stanley
Delicious options and lovely staff in a delightful setting.
The food was too expensive for what you receive.
Atmosphere: 3
Food: 3
Service: 4
I’m not usually one to leave bad reviews, but Charlotte’s has been going downhill for a while now, and after today I feel like it needs to be said. This used to be my spot growing up, but the last several visits have been consistently disappointing.
Today I ordered beans and a side of pasta—both were practically inedible. The beans were hard, runny, and cold (which seems to happen every time now), and the pasta was gritty and tasted more like egg salad than pasta. Paying $17 for food I can’t eat is beyond frustrating.
The service has declined just as much as the food. A warm, welcoming atmosphere used to set Charlotte’s apart, but now kindness and even a simple smile feel like too much to expect.
After five disappointing visits in a row, it’s clear my favorite spot to eat is no longer worth coming back to. Unless things change, Charlotte’s has lost what once made it great.
Atmosphere: 1
Food: 1
Service: 1
Food was fantastic! Many express that they have had good service, but that was not our experience even though it was not busy.
Atmosphere: 3
Food: 5
Service: 1
Excellent French toast and laid back atmosphere. Worth the stop.
Atmosphere: 5
Food: 5
Service: 5
Great little place. Friendly service. Nice place. Ok each time I come back its better!
Atmosphere: 5
Food: 5
Service: 5
Food was great! Don’t sleep on this spot.
Atmosphere: 4
Food: 5
Service: 5
Salmon and regular Benedict’s were amazing, potatoes were shockingly good
Atmosphere: 5
Food: 5
Service: 5
Not horrible or anything, but very much overpriced for small portions and mid food.
Atmosphere: 3
Food: 2
Service: 3
Went in with my little family of 4, we were completely ignored other than being seated and given menu's with water. The server didn't acknowledge us nor we were welcomed. Waited 15-20 minutes with no one coming to take our order. Someone else went in and they served them right away with taking in their orders, we got up and left.
What a treat! Fresh delicious foods and excellent service! We had a fantastic breakfast here and would be happy to return.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I really enjoyed their honey mustard chicken sandwich
Atmosphere: 5
Food: 5
Service: 5
Very nice place to grab brunch!!! Food was in point! Big portions too!
Atmosphere: 5
Food: 5
Service: 5
The meal was exceptional. I selected the baby skillet with egg whites and their homemade sourdough bread, accompanied by a mocha latte. The service was friendly and efficient; the staff were outstanding. Please be sure to examine the table drawers for notes left by previous patrons over the years.
Atmosphere: 5
Food: 5
Service: 5
I ordered a cake from the ladies here a week in advance. I then had two random changes in my work shift which pushed my daughter's birthday up almost an entire week, giving them very little time to prepare. They were happy to accommodate me on both changes, even meeting me on a Saturday morning when they were not open.
The cake was perfect and my whole family was delighted. Thank you so much.
Atmosphere: 5
Food: 5
Service: 5
Delicious options and lovely staff in a delightful setting.
Atmosphere: 5
Food: 5
Service: 5
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