Ordered two pancake meals with sausage and a sausage McMuffin. How do they just completely forgot all the sausage on all the meals is pretty questionable. Since I couldn’t check the food because I had to get food and go. Welp. Never again. I’m not expecting anything special from fast food, but I would appreciate if they at least make the meals as they are ordered. Like a sausage McMuffin with its sausage.
Atmosphere: 1
Food: 1
Service: 1
Eva Elizabeth
This is one of the first times I’ve had very good service at a McDonald’s! It’s nice to see friendly workers, who truly care about their jobs:)! Great job, y’all!
John Klass
Meh!! It's McDonald's.
Night Owl
New worker was friendly and quick but my food was kinda cold mostly the frys, I hope to leave a better review in the future.
Atmosphere: 4
Food: 2
Service: 4
Shannon Israelsen
Nice, newer McDonald’s with friendly fast service. I took off a star because they were pretty stingy on the fries - I ordered a medium fry and it was NOT very full (see photo).
Atmosphere: 5
Food: 4
Service: 5
Rhonda Ribstein-Newman
Friendly staff, Big Mac was fresh however the fries & cheeseburgers were barely room temperature. We love McDonald's fries when they're fresh. We also asked for extra onion on the cheeseburgers. Lol. there were 3 little pieces of diced onion on one & a little on the second one. Willing to wait for fresh food. 😉
Atmosphere: 4
Food: 1
Service: 4
Max Alan Rogers
I have never once received my correct order from this particular mcdonalds location. Whole sandwiches missing from the bag but I'm being charged for them, alterations to my burger being ignored, and even receiving someone else's order entirely alongside my own. It's gotten to the point of waiting until I'm passing through Soldotna to order food instead because I at least feel like a mistake over there is a surprise, not an expectation like it is at the Kenai Mcdonalds
Atmosphere: 2
Food: 4
Service: 1
Amber Erickson
We waiter 30 mins for our food to come out and when I went back to counter to ask about it. They didn't know what happened to my order. We finally got our food and there was no sauce on my sandwich which I had asked for extra when I ordered. The staff were slow and unfriendly.. also the kids play area was super dirty.
Atmosphere: 1
Food: 1
Service: 1
Heidi Shearer
Good place
Atmosphere: 5
Food: 4
Service: 5
Jason Hachtel
Its mcdonalds..wrong orders..no ketchup in the bag when ya order fries..missing items from bag..ya know same old mcdonalds. Doesnt suck but aint great either.
Compared to the ones back in MI you guys were great. It was fast, it wasn't sloppy and it was dead on accurate to the exact number of tomatoes I paid for. Thank you
Food: 5
Service: 5
Quest 001
Went as about expected but come on guys if I order a large iced coffee and you make me pay for the large and the recipe is in the cup why give me a medium that shows the sizes of an iced coffee?
Atmosphere: 4
Food: 5
Service: 2
Jasmine LaFon
I understand working in the food industry can be frustrating but when it comes to people's orders the workers need to take in to consideration of its properly done, I got a happy meal today and got the same toy as the last 3 times, and I asked for extra ketchup my burger was freaking swimming in it, that's just ignorance and being lazy, I got a mocha frappe and it's not even a frappe it's a damn iced coffee with whipped cream and choc drizzle, the workers need to do better, we are paying for that and we would like exactly what we ordered, not how you feel like making it, it's disappointing
Alexis Ward
Found a worm and hair cooked inside my chicken nuggets.
Ordered two pancake meals with sausage and a sausage McMuffin. How do they just completely forgot all the sausage on all the meals is pretty questionable. Since I couldn’t check the food because I had to get food and go. Welp. Never again. I’m not expecting anything special from fast food, but I would appreciate if they at least make the meals as they are ordered. Like a sausage McMuffin with its sausage.
Atmosphere: 1
Food: 1
Service: 1
This is one of the first times I’ve had very good service at a McDonald’s! It’s nice to see friendly workers, who truly care about their jobs:)! Great job, y’all!
Meh!! It's McDonald's.
New worker was friendly and quick but my food was kinda cold mostly the frys, I hope to leave a better review in the future.
Atmosphere: 4
Food: 2
Service: 4
Nice, newer McDonald’s with friendly fast service. I took off a star because they were pretty stingy on the fries - I ordered a medium fry and it was NOT very full (see photo).
Atmosphere: 5
Food: 4
Service: 5
Friendly staff, Big Mac was fresh however the fries & cheeseburgers were barely room temperature. We love McDonald's fries when they're fresh. We also asked for extra onion on the cheeseburgers. Lol. there were 3 little pieces of diced onion on one & a little on the second one. Willing to wait for fresh food. 😉
Atmosphere: 4
Food: 1
Service: 4
I have never once received my correct order from this particular mcdonalds location. Whole sandwiches missing from the bag but I'm being charged for them, alterations to my burger being ignored, and even receiving someone else's order entirely alongside my own. It's gotten to the point of waiting until I'm passing through Soldotna to order food instead because I at least feel like a mistake over there is a surprise, not an expectation like it is at the Kenai Mcdonalds
Atmosphere: 2
Food: 4
Service: 1
We waiter 30 mins for our food to come out and when I went back to counter to ask about it. They didn't know what happened to my order. We finally got our food and there was no sauce on my sandwich which I had asked for extra when I ordered. The staff were slow and unfriendly.. also the kids play area was super dirty.
Atmosphere: 1
Food: 1
Service: 1
Good place
Atmosphere: 5
Food: 4
Service: 5
Its mcdonalds..wrong orders..no ketchup in the bag when ya order fries..missing items from bag..ya know same old mcdonalds. Doesnt suck but aint great either.
Atmosphere: 2
Food: 3
Service: 4
Restaurantji Recommends
Compared to the ones back in MI you guys were great. It was fast, it wasn't sloppy and it was dead on accurate to the exact number of tomatoes I paid for. Thank you
Food: 5
Service: 5
Went as about expected but come on guys if I order a large iced coffee and you make me pay for the large and the recipe is in the cup why give me a medium that shows the sizes of an iced coffee?
Atmosphere: 4
Food: 5
Service: 2
I understand working in the food industry can be frustrating but when it comes to people's orders the workers need to take in to consideration of its properly done, I got a happy meal today and got the same toy as the last 3 times, and I asked for extra ketchup my burger was freaking swimming in it, that's just ignorance and being lazy, I got a mocha frappe and it's not even a frappe it's a damn iced coffee with whipped cream and choc drizzle, the workers need to do better, we are paying for that and we would like exactly what we ordered, not how you feel like making it, it's disappointing
Found a worm and hair cooked inside my chicken nuggets.
Atmosphere: 1
Food: 1
Service: 1
Paid for a triple burger, got double. Owell.
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