Awesome place, I came in to fish seaward pretty late in the season for silvers not knowing all local processors were closed. However when I called the lady at the front let me know she was able to take care of it. They easily vacuum sealed and froze over 100lbs of fish. 10/10 I would highly recommend
Vadim Trachuk
Awesome place, I came in to fish seaward pretty late in the season for silvers not knowing all local processors were closed. However when I called the lady at the front let me know she was able to take care of it. They easily vacuum sealed and froze over 100lbs of fish. 10/10 I would highly recommend
Dr. Lonita D.
I live in East Tennessee and order fish from Captain Jacks. They are prompt, nice size portions, and periodically have great sales. You can't beat their Rockfish and Halibut. Want to try their crab legs but they sell out quickly!
Barbara Breitsameter
YES I would!!! Reputable company who stands behind their product.
Michael Magnani
The women working there was incredibly nice and helpful and I didn’t feel like they were trying to gouge me on prices. Will definitely use them again.
Val H.
Beware of this business (and maybe others)!!! Don't let them steal your fish!! Don't be outsmarted! Here is the account of our experience storing our fish with this company. We are a family who was visiting Alaska for the first time. After fishing for a few days on the Kenai river, we brought three large boxes of salmon (already processed, frozen, packaged and boxed) to Captain Jack's in Seward. The boxes had been weighed by that previous processor, and weights written on each box. When we dropped the boxes off at Captain Jack's, we watched while a woman weighed each box, writing down the weights on a piece of paper before taking them into the facility. I was going to ask them to weigh the boxes anyway, because it is the logical thing to do for both their and the customer's protection. Also, the cost of having the privilege of catching your own fish in Alaska makes you want to hold on to ALL of it. So I was under the impression that was being done. While in Seward, we fished another day and brought those fillets over to Captain Jack's on the dock for bagging, packaging and storing. All went well, friendly staff, proficient, very smooth. Again, the bag of fish was weighed first and she took note! Pick up was a different story, however. It was raining and the woman working there, who is the manager, was not very helpful with our four boxes of fish. She pushed a cart out to us and that was it. I wanted to weigh each box, because, well, what's the point of weighing them upon intake but not after they have been on site for a week? She went back inside and left us to deal with the weighing ourselves. It felt strange. In short, one of the boxes that we had brought to them now weighed almost two pounds less than what was written on it. That's about $40-50 bucks worth of fish! The other boxes were accurate. The lighter box was also taped up differently from the other boxes from the first processor. There were rubbing marks on the damp cardboard next to the tape, the tape was doubled up and the box was taped across in the other direction too, while the other two boxes were not. So I told the woman what we found and asked her for the paper they had recorded with the weights. She of course could not produce it. She pulled our cards but there was no weights on them. WHAT??? She claimed there was nothing else, but my family witnessed someone weighing each box and making a note on a clip board at intake. The manager was dismissive and gave me the "I don't know what to tell you" B.S. I was furious. We had to leave but I called her on the phone later to discuss some more. I asked her why weighing the boxes upon both intake and dispatch wasn't a policy? She didn't have an answer. Well, my guess is it's not a policy because they make a fine little profit from skimming off the boxes of unsuspecting visitors who may only come once in their lifetime to fish in Alaska. Did I mention they also sell pieces of packaged fish at their store? Hmmmm. She said she would bring it up to the owner and said if you are so upset, come on back and I'll give you some fish. Too late, she should have offered that while we were there; we needed to catch our flight home from Anchorage. I am spending the time to share my experience so this doesn't happen to you. We live in Seattle and will be back, but next time a little less naive and we will definitely look for a different facility to handle our fish (and record the weights!).
Esteban Bonkowski
The highest quality salmon for my money, always consistent. The company stands behind their product. I highly recommend them.
John Elder
I’ve ordered wild salmon from here for several years, the quality has always been amazing and the service prompt. We simply don’t buy salmon anywhere else. Trying some halibut this time, hope wife and daughter don’t fall in love as it’s expensive.
Tanya K.
If we could give these folks 10 stars, we would!!! It was the end of the season for silver salmon and Wendy was SUPER helpful in processing everything and giving us the information we needed to plan the rest of our trip and keep our salmon frozen. We really can't say enough about her. She's an absolute rockstar.
K W
HIGHLY recommend these guys. Fish processing was great. Met all expectations. I had fish from 2 separate days of fishing, both were to be sent via courier to Anchorage airport. When I went to pick up at the airport storage locker I found only 1 days worth of fish. I contacted Marsha who went above and beyond by confirming they had the rest of my fish and they would ship to me home in Florida. Fish arrived the day after we got back. Great job team Capt Jacks !!
The man who helped me was super cool and took care of my catch so I could enjoy at home. Id recommend
TJ
Lady that helped me when I dropped of my catch was great! Prices are fair but was told I'd receive an email with a tracking number once it shipped. I never received that and since I work and can't always be home my package sat outside in the heat and partially thawed just hope I can enjoy it.
Stephanie W.
We just got home from our first fishing trip to Alaska and used Captain Jack's to process our catch. They were right at the dock and gave us choices to ship. They took care of everything. When we got to the airport our nice box of fish was waiting for us, all frozen and ready to go. Got home to unpack and it was perfect! Everything was sealed and freshly frozen. We're very happy with the service, price and products that Capt Jack provided and will definitely be using them again!
Barbara Breitsameter
I can’t even begin to tell you The nightmare we’ve had getting our 20 pounds of crab legs. I never received an email confirmation that my order was received however they charge my credit card.
EddieVee
Processing of just caught Salmon and shipping to the East Coast was perfect. The girls at the dock made the process very fast and easy. Exactly what I expect from a top-tier outfit.
Awesome place, I came in to fish seaward pretty late in the season for silvers not knowing all local processors were closed. However when I called the lady at the front let me know she was able to take care of it. They easily vacuum sealed and froze over 100lbs of fish. 10/10 I would highly recommend
Awesome place, I came in to fish seaward pretty late in the season for silvers not knowing all local processors were closed. However when I called the lady at the front let me know she was able to take care of it. They easily vacuum sealed and froze over 100lbs of fish. 10/10 I would highly recommend
I live in East Tennessee and order fish from Captain Jacks. They are prompt, nice size portions, and periodically have great sales. You can't beat their Rockfish and Halibut. Want to try their crab legs but they sell out quickly!
YES I would!!! Reputable company who stands behind their product.
The women working there was incredibly nice and helpful and I didn’t feel like they were trying to gouge me on prices. Will definitely use them again.
Beware of this business (and maybe others)!!! Don't let them steal your fish!! Don't be outsmarted! Here is the account of our experience storing our fish with this company. We are a family who was visiting Alaska for the first time. After fishing for a few days on the Kenai river, we brought three large boxes of salmon (already processed, frozen, packaged and boxed) to Captain Jack's in Seward. The boxes had been weighed by that previous processor, and weights written on each box. When we dropped the boxes off at Captain Jack's, we watched while a woman weighed each box, writing down the weights on a piece of paper before taking them into the facility. I was going to ask them to weigh the boxes anyway, because it is the logical thing to do for both their and the customer's protection. Also, the cost of having the privilege of catching your own fish in Alaska makes you want to hold on to ALL of it. So I was under the impression that was being done. While in Seward, we fished another day and brought those fillets over to Captain Jack's on the dock for bagging, packaging and storing. All went well, friendly staff, proficient, very smooth. Again, the bag of fish was weighed first and she took note! Pick up was a different story, however. It was raining and the woman working there, who is the manager, was not very helpful with our four boxes of fish. She pushed a cart out to us and that was it. I wanted to weigh each box, because, well, what's the point of weighing them upon intake but not after they have been on site for a week? She went back inside and left us to deal with the weighing ourselves. It felt strange. In short, one of the boxes that we had brought to them now weighed almost two pounds less than what was written on it. That's about $40-50 bucks worth of fish! The other boxes were accurate. The lighter box was also taped up differently from the other boxes from the first processor. There were rubbing marks on the damp cardboard next to the tape, the tape was doubled up and the box was taped across in the other direction too, while the other two boxes were not. So I told the woman what we found and asked her for the paper they had recorded with the weights. She of course could not produce it. She pulled our cards but there was no weights on them. WHAT??? She claimed there was nothing else, but my family witnessed someone weighing each box and making a note on a clip board at intake. The manager was dismissive and gave me the "I don't know what to tell you" B.S. I was furious. We had to leave but I called her on the phone later to discuss some more. I asked her why weighing the boxes upon both intake and dispatch wasn't a policy? She didn't have an answer. Well, my guess is it's not a policy because they make a fine little profit from skimming off the boxes of unsuspecting visitors who may only come once in their lifetime to fish in Alaska. Did I mention they also sell pieces of packaged fish at their store? Hmmmm. She said she would bring it up to the owner and said if you are so upset, come on back and I'll give you some fish. Too late, she should have offered that while we were there; we needed to catch our flight home from Anchorage. I am spending the time to share my experience so this doesn't happen to you. We live in Seattle and will be back, but next time a little less naive and we will definitely look for a different facility to handle our fish (and record the weights!).
The highest quality salmon for my money, always consistent. The company stands behind their product. I highly recommend them.
I’ve ordered wild salmon from here for several years, the quality has always been amazing and the service prompt. We simply don’t buy salmon anywhere else. Trying some halibut this time, hope wife and daughter don’t fall in love as it’s expensive.
If we could give these folks 10 stars, we would!!! It was the end of the season for silver salmon and Wendy was SUPER helpful in processing everything and giving us the information we needed to plan the rest of our trip and keep our salmon frozen. We really can't say enough about her. She's an absolute rockstar.
HIGHLY recommend these guys. Fish processing was great. Met all expectations. I had fish from 2 separate days of fishing, both were to be sent via courier to Anchorage airport. When I went to pick up at the airport storage locker I found only 1 days worth of fish. I contacted Marsha who went above and beyond by confirming they had the rest of my fish and they would ship to me home in Florida. Fish arrived the day after we got back. Great job team Capt Jacks !!
Restaurantji Recommends
The man who helped me was super cool and took care of my catch so I could enjoy at home. Id recommend
Lady that helped me when I dropped of my catch was great! Prices are fair but was told I'd receive an email with a tracking number once it shipped. I never received that and since I work and can't always be home my package sat outside in the heat and partially thawed just hope I can enjoy it.
We just got home from our first fishing trip to Alaska and used Captain Jack's to process our catch. They were right at the dock and gave us choices to ship. They took care of everything. When we got to the airport our nice box of fish was waiting for us, all frozen and ready to go. Got home to unpack and it was perfect! Everything was sealed and freshly frozen. We're very happy with the service, price and products that Capt Jack provided and will definitely be using them again!
I can’t even begin to tell you The nightmare we’ve had getting our 20 pounds of crab legs. I never received an email confirmation that my order was received however they charge my credit card.
Processing of just caught Salmon and shipping to the East Coast was perfect. The girls at the dock made the process very fast and easy. Exactly what I expect from a top-tier outfit.