The Crab Shack

1401b 4th Ave, Seward
(907) 224-4433

Recent Reviews

Sort by
Beth Shaw

The people that work here are really nice and we're working so hard to do a good job. They were very confused and unorganized about the orders and where they are supposed to go. We had a party of 3 and our food all came at different times. The shrimp and pasta wasn't very flavorful, the grilled cheese with buffalo chicken was 2 slices of bread, a couple slices of unmelted cheese and a chicken tender tossed in the middle. It actually tasted good though. This place has a lot of potential and I would go back!!

Atmosphere: 4

Food: 3

Service: 3

John Chandler

Garlic butter shrimp potentially the worst thing I have ever had a restaurant. Service was so weird. Girl behind counter barely spoke. Had to ask her everything.

Atmosphere: 2

Food: 1

Service: 1

Ryan Bunnell

Food was mediocre at best. Prices too high for the quality. No ketchup bottles, just packets which had ketchup on the outside of them. Gross. Bathrooms weren’t maintained. Would definitely try somewhere else.

Stevan Hall

The dishes and the service at the restaurant was amazing. The area is very child friendly with makes it a beautiful family stop. I enjoyed every moment and so will u.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rockfish and Chips, Snow Crab, Crab Cake Burger, Chicken Burger, Dungenes Crab Legi

Antonio Rodriguez

I try the shrimp Diablo new item on the menu!! And was sooooo good!! Also different types of crab legs!! You guys should come and try... soooo good!!

Jonelle Scott

Went to the restaurant to just check the menu but ended up trying the shrimp Diablo.. food was great and service was great

Michael

Signs for crab and out of crab cakes

Louanne Littlefield

Good food but customer service could improve.
Thank you for that wonderful sandwich earlier Mr.

Food: 5

Service: 3

Charlie Schafer

Not bad at all really. Had the fish burger and it was pretty good. Just a relaxed little place to grab a bit to eat. Prices are comparable to the rest of the places around the area

Jacqueline Honeycutt

Food was delicious. This is my 3rd time coming here this week. I'm from Birmingham Alabama here working. So the atmosphere gave me down south vibes. Enjoyed!!!

Kid-friendliness: Great energy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rockfish and Chips

Zachary

Food was very bad, disgusting at best. Grilled cheese was just floppy bread with solid cheese in middle. Bad service.

Atmosphere: 2

Food: 1

Service: 1

Christopher Rohner

Very polite staff and food was delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crab Legs

S.W

I’m not one for writing reviews especially bad reviews but this was quite the experience. Got lunch here today. When we first walked in we thought it looked like it used to be a really nice pizza place. You have to order before you sit down, the person at the register was really hard to understand. We went to sit down at a booth and the whole booth had not been cleaned, there was food all over the seats, we tried to find a clean seat and had to settle for one with food still, unsanitary. It should be cleaned in between each customer. Started on the food we got the fish and chips which looked like it was served on a small cookie sheet pan, the fries were bland had no seasonings and tasted like frozen fries. They don’t tell you how much fish comes with the meal, it was just two pieces, and the fish was raw in the center. Stopped eating right then. Service was just ok, they didn’t check in on us once while we were there. Don’t recommend this place at all, I wish I had read reviews before I ate here.

Atmosphere: 1

Food: 1

Service: 1

Marc

We had calamari and halibut/chips. Halibut was cooked and tasted good. Fries and calamari were not. The overall building was confusing with same staff servicing multiple cuisines which probably adds to the younger staff struggling to speak properly to the menu and maintain quality.We generally ask new places what is your best dish that will make me want to come back? We got a confused face and shoulder shrug. If it weren’t raining we would have left.If your own workers aren’t excited about the food then why would customers be? Force them to try the menu they serve so they know how to make it better and speak to it.

Atmosphere: 1

Food: 2

Service: 1

Alexa Pustejovsky

If you see this restaurant near you, please do yourself a favor and RUN AWAY.This is the absolute worst restaurant I’ve ever been to in the United States.Let’s start off with this - OVERPRICED. $15 for a Hamburger (which I don’t think had ground beef in it) with some soggy fries.Now Customer Service - we asked the girl at the cash register what the hamburger was made of. She didn’t even know what it was made of, which I don’t personally think is a good sign.As well, the fries I ate had MOLD in some of them, which I of course refused to eat.The best thing out of the whole meal was the brownie, which was the only thing to actually edible.Remember, if you see this restaurant, RUN AWAY for your personal safety.

Loading...